DX Unified Infrastructure Management and Cisco DNA Center compete in the infrastructure and network management category. DX Unified Infrastructure Management takes the upper hand by offering more scalable solutions and cost-effective capabilities, particularly for diverse operating systems and rapid ROI advantages.
Features: DX Unified Infrastructure Management offers scalability, a vast probe library, and customization options without heavy Java reliance. It supports a wide range of operating systems and applications with powerful agent-based technology. Cisco DNA Center provides unified network management with deep integration, enhanced security features, and centralized controls, ideal for network automation and visibility enthusiasts.
Room for Improvement: DX Unified Infrastructure Management needs to improve technical support consistency, enhance integration, and respond better to high data volumes. Cisco DNA Center requires better third-party integration, more affordable pricing, and improved dashboard clarity, specifically for middle-market customers. Additionally, gaps in Cisco hardware support and diagnostics insights need addressing.
Ease of Deployment and Customer Service: DX Unified Infrastructure Management supports hybrid cloud and on-premises configurations with versatile deployment options, though users noted sluggish support responsiveness. Cisco DNA Center focuses on on-premises deployment, facing challenges in affordability and technical support, needing service improvements to align with its technology strengths, with some complexity leading to higher operational costs.
Pricing and ROI: DX Unified Infrastructure Management offers competitive pricing and rapid ROI, valued for cost-effectiveness and resource liberation for service expansion. Cisco DNA Center, though costly, offers advanced network management features and integration, providing value in large-scale deployments, but concerns remain about affordability for smaller enterprises.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
The support for Cisco DNA Center is good.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
From my experience, we can easily manage numerous devices.
The solution is designed for large enterprise companies.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
When we communicate problems, they solve them effectively.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
The client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days.
Better support and more accessible resources are crucial.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
The most valuable features include AI-driven insights which make troubleshooting much easier.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
| Product | Market Share (%) |
|---|---|
| Cisco DNA Center | 1.4% |
| DX Unified Infrastructure Management | 0.5% |
| Other | 98.1% |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 9 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 20 |
| Large Enterprise | 80 |
Cisco DNA Center offers a comprehensive platform for network automation and management, providing detailed analytics, enhanced security, and streamlined operations for both wired and wireless networks.
Cisco DNA Center integrates with Cisco infrastructure to deliver efficient network automation and management, helping organizations improve network visibility, security, and control. It supports AI-driven analytics and automated workflows to enhance operational efficiency and reduce errors. Challenges include compatibility with third-party systems, steep learning curve, and complex deployment. Its interface facilitates centralized control, vital for troubleshooting, policy management, and configuration management, with support for zero-touch provisioning and SD-Access.
What are the key features of Cisco DNA Center?In sectors such as healthcare, finance, and retail, Cisco DNA Center is utilized for its ability to enhance security and compliance, manage large-scale networks, and provide detailed analytics for better operational decision-making. Its support for location tracking and policy automation ensures efficient network management across diverse environments.
DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.
Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.
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