DX Unified Infrastructure Management and Cisco DNA Center compete in the infrastructure and network management category. DX Unified Infrastructure Management takes the upper hand by offering more scalable solutions and cost-effective capabilities, particularly for diverse operating systems and rapid ROI advantages.
Features: DX Unified Infrastructure Management offers scalability, a vast probe library, and customization options without heavy Java reliance. It supports a wide range of operating systems and applications with powerful agent-based technology. Cisco DNA Center provides unified network management with deep integration, enhanced security features, and centralized controls, ideal for network automation and visibility enthusiasts.
Room for Improvement: DX Unified Infrastructure Management needs to improve technical support consistency, enhance integration, and respond better to high data volumes. Cisco DNA Center requires better third-party integration, more affordable pricing, and improved dashboard clarity, specifically for middle-market customers. Additionally, gaps in Cisco hardware support and diagnostics insights need addressing.
Ease of Deployment and Customer Service: DX Unified Infrastructure Management supports hybrid cloud and on-premises configurations with versatile deployment options, though users noted sluggish support responsiveness. Cisco DNA Center focuses on on-premises deployment, facing challenges in affordability and technical support, needing service improvements to align with its technology strengths, with some complexity leading to higher operational costs.
Pricing and ROI: DX Unified Infrastructure Management offers competitive pricing and rapid ROI, valued for cost-effectiveness and resource liberation for service expansion. Cisco DNA Center, though costly, offers advanced network management features and integration, providing value in large-scale deployments, but concerns remain about affordability for smaller enterprises.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
I would rate Cisco support easily at nine out of ten.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
The support for Cisco DNA Center is good.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
From my experience, we can easily manage numerous devices.
The solution is designed for large enterprise companies.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
When we communicate problems, they solve them effectively.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
The deployment part is definitely an area for improvement.
The client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days.
Better support and more accessible resources are crucial.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
The most valuable features include AI-driven insights which make troubleshooting much easier.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
| Product | Mindshare (%) |
|---|---|
| Cisco DNA Center | 0.8% |
| DX Unified Infrastructure Management | 1.0% |
| Other | 98.2% |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 9 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 20 |
| Large Enterprise | 80 |
Cisco DNA Center delivers powerful centralized security, automation, and comprehensive analytics for enhanced network management. With an intuitive dashboard and integration with Cisco devices, it reduces errors, boosts efficiency, and ensures seamless wired and wireless network operations.
Organizations leverage Cisco DNA Center for network management and automation, offering increased visibility into traffic flows and efficient device provisioning. It supports real-time data transmission, network segmentation, and integrates with ISE. Features like wireless assurance, centralized management, and AI-driven insights into network health promote an efficient network environment while addressing compliance issues. However, improvements are necessary for better third-party integration, affordability, and more user-friendly documentation.
What are the solution's most important features?In industries like healthcare, finance, and education, Cisco DNA Center's advanced features facilitate the management of complex network infrastructures and aid in achieving compliance efficiently. Its ability to manage LANs and WLANs supports diverse networking environments including greenfield projects and SPN setups.
DX Unified Infrastructure Management offers scalable, easy deployment with flexible multi-tenancy and extensive monitoring capabilities for managed service providers.
DX Unified Infrastructure Management serves managed service providers by providing comprehensive infrastructure monitoring for servers, applications, networks, databases, cloud environments, and data centers. It features a Unified Monitoring Portal and predefined templates for enhanced usability. Robust reporting and alerting features provide critical insights while offering agent-based and agentless options to support diverse infrastructure requirements. The system's integration capabilities and application-level monitoring are key strengths, while a customizable framework allows for effective automation and probe management, consolidating data sources efficiently.
What are the key features of DX Unified Infrastructure Management?Managed service providers and integrators implement DX Unified Infrastructure Management globally, engaging clients in regions like the US, Europe, South America, and Asia. They replace older systems like Nagios and Cacti for more modern infrastructure management. It is widely used for client infrastructure management with capabilities like URL monitoring and synthetic transactions, supported by a modern HTML5 UI. Faster adaptation to new technologies, improved web admin tools, optimization of reporting, and reduced manual tasks are continually addressed, enhancing system performance, particularly for Linux environments.
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