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Cisco Crosswork Network Insights vs Fortra's Intermapper comparison

Cisco and Fortra are both solutions in the Network Monitoring Software category. Cisco is ranked #58 with an average rating of 9.0, while Fortra is ranked #81. Cisco holds a 0.1% mindshare in NMS, compared to Fortra’s 0.5% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 100% of Fortra users who would recommend it.
Cisco Crosswork Network Ins...
Read 2 Cisco Crosswork Network Insights reviews
  • 436 Views
  • 192 Comparison Views
100% willing to recommend
Fortra's Intermapper
Read 4 Fortra's Intermapper reviews
  • 1,037 Views
  • 985 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Cisco Crosswork Network Insights and Fortra's Intermapper based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software.

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Buyer's Guide
Network Monitoring Software
March 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Crosswork Network Ins...
Ranking in Network Monitoring Software
58th
Average Rating
9.0
Reviews Sentiment
6.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Fortra's Intermapper
Ranking in Network Monitoring Software
81st
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of Cisco Crosswork Network Insights is 0.1%. The mindshare of Fortra's Intermapper is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Cisco Crosswork Network Insights0.1%
Fortra's Intermapper0.5%
Other99.4%
Network Monitoring Software
 

Featured Reviews

James Scot - PeerSpot reviewer
James Scot
Project Specialist at FedEx
Automation has transformed endpoint deployment and streamlines multi-vendor network operations
The best features that Cisco Crosswork Network Insights offers include a single pane of glass, multi-vendor comparison, and the ability to reduce engineer workload. The single pane of glass and multi-vendor comparison features help my team day-to-day because with the single pane of glass, we are able to manage everything at a single place, hence saving a lot of time, and the administration becomes very easy. Additionally, there is real-time network monitoring and analytics, multi-vendor and multi-domain support, scalable AI-driven insights to make data-driven decisions easy, and a modular application ecosystem with open APIs. Cisco Crosswork Network Insights has empowered our team to deploy network devices at customer locations more efficiently than ever before, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes. Cisco Crosswork Network Insights has positively impacted my organization by enhancing automation for endpoint deployment, hence saving a lot of time, and network usage statistics delivery to the end user's environment has been quicker.
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AL
Andrian Lubimov
SVP of Networking and Operations at Skywire Networks
It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting
They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Crosswork Network Insights has been very fundamental and robust and helpful in my organization, empowering our team to deploy network devices at customer locations more efficiently than ever, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes."
"Cisco Crosswork Network Insights has impacted my organization positively as it has saved a lot of time, reduced management overhead, and simplified operations through a single pane of glass."
"The solution has a couple of features which are really interesting; it's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well."
"It's all today portal-based which is a good feature for us."
"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."
"Right now, it is really a combination of network topology, network monitoring, and network analyzing, so, in my opinion, it is awesome."
"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."
"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."
"Put Intermapper in as your base to start from, hands-down."
"The graphical alerting with the ability to obtain a quick overview of a monitored device is my favorite feature."
 

Cons

"I have not seen a return on investment yet; we are still working on it."
"Cisco Crosswork Network Insights is not an easy-to-use product and thus requires some training to ensure that it can be used to the best of its capabilities."
"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."
"I have seen instances where Intermapper does not seem to recover from network changes."
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments."
"I'd love to see more of the network management side of it coming back into it."
"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
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Top Industries

By visitors reading reviews
Construction Company
53%
Healthcare Company
12%
Financial Services Firm
6%
Transportation Company
6%
Government
19%
Construction Company
9%
University
9%
Recreational Facilities/Services Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Crosswork Network Insights?
My experience with pricing, setup cost, and licensing is all good.
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What needs improvement with Cisco Crosswork Network Insights?
Cisco Crosswork Network Insights is really good, but we just need to get updates.
See all answers
What is your primary use case for Cisco Crosswork Network Insights?
My main use case for Cisco Crosswork Network Insights involves Cisco products.A specific example of how I use Cisco Crosswork Network Insights includes Cisco UCS blade servers, Cisco UI, and Cisco ...
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Comparisons

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Compared 13% of the time
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Compared 7% of the time
SolarWinds NPM vs Fortra's Intermapper Logo
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Compared 6% of the time
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Product Reports

Buyer's Guide
Network Monitoring Software
March 2026
Cisco Crosswork Network Insights reportDownload Cisco Crosswork Network Insights product report
Buyer's Guide
Network Monitoring Software
March 2026
Fortra's Intermapper reportDownload Fortra's Intermapper product report
 

Also Known As

No data available
HelpSystems Intermapper
 

Overview

Cisco Crosswork Network Insights provides advanced network monitoring and insights, enabling efficient network operations and ensuring high performance and reliability for businesses.

Cisco Crosswork Network Insights delivers enhanced visibility into network operations through real-time data analysis and intelligent tools. It facilitates proactive management by identifying potential issues before they impact performance, supporting seamless network operations. By leveraging comprehensive analytics, it offers valuable insights that optimize network efficiency and minimize downtime.

What features make Cisco Crosswork Network Insights valuable?
  • Real-time Analytics: Delivers instant data insights for proactive monitoring.
  • Anomaly Detection: Identifies network anomalies to prevent outages.
  • Scalability: Supports scalable network growth without compromising performance.
  • Customizable Alerts: Provides tailored notifications for timely action.
  • Integration Capabilities: Seamlessly integrates with existing infrastructure.
What benefits or ROI can Cisco Crosswork Network Insights offer?
  • Improved Uptime: Reduces downtime with predictive maintenance.
  • Cost Efficiency: Decreases operational costs through streamlined processes.
  • Enhanced Security: Strengthens network security with advanced threat detection.
  • Resource Optimization: Optimizes resource allocation for better performance.

Cisco Crosswork Network Insights is implemented across industries such as telecommunications, enterprise IT, and service providers. By addressing industry-specific challenges, it enables telecom companies to maintain seamless connectivity and supports enterprise IT in managing complex networks efficiently. Service providers benefit from enhanced service delivery and reliability.

Cisco

Fortra's software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.


Fortra
 

Sample Customers

Information Not Available
Greater Media Detroit, University of British Columbia, Don's Farm Supply
Buyer's Guide
Network Monitoring Software
March 2026
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