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Cisco Crosswork Network Insights vs DX Unified Infrastructure Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Crosswork Network Ins...
Ranking in Network Monitoring Software
51st
Average Rating
8.8
Reviews Sentiment
6.1
Number of Reviews
4
Ranking in other categories
No ranking in other categories
DX Unified Infrastructure M...
Ranking in Network Monitoring Software
57th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Server Monitoring (19th), IT Infrastructure Monitoring (45th), Cloud Monitoring Software (33rd), AIOps (24th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Cisco Crosswork Network Insights is 0.2%. The mindshare of DX Unified Infrastructure Management is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Cisco Crosswork Network Insights0.2%
DX Unified Infrastructure Management1.0%
Other98.8%
Network Monitoring Software
 

Featured Reviews

James  Scot - PeerSpot reviewer
Project Specialist at FedEx
Automation has transformed endpoint deployment and streamlines multi-vendor network operations
The best features that Cisco Crosswork Network Insights offers include a single pane of glass, multi-vendor comparison, and the ability to reduce engineer workload. The single pane of glass and multi-vendor comparison features help my team day-to-day because with the single pane of glass, we are able to manage everything at a single place, hence saving a lot of time, and the administration becomes very easy. Additionally, there is real-time network monitoring and analytics, multi-vendor and multi-domain support, scalable AI-driven insights to make data-driven decisions easy, and a modular application ecosystem with open APIs. Cisco Crosswork Network Insights has empowered our team to deploy network devices at customer locations more efficiently than ever before, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes. Cisco Crosswork Network Insights has positively impacted my organization by enhancing automation for endpoint deployment, hence saving a lot of time, and network usage statistics delivery to the end user's environment has been quicker.
ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Crosswork Network Insights has been very fundamental and robust and helpful in my organization, empowering our team to deploy network devices at customer locations more efficiently than ever, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes."
"Cisco Crosswork Network Insights has positively impacted my organization primarily through security and trust, as it provides monitoring of routing health, IP health, and protection from hijacks or leaks."
"Cisco Crosswork Network Insights has impacted my organization positively as it has saved a lot of time, reduced management overhead, and simplified operations through a single pane of glass."
"Cisco Crosswork Network Insights has positively impacted us by securing our data, including customer data, and it secures our cybersecurity products while being excellent for security purposes."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"Having a monitoring tool allows us to preempt disasters."
"We gave them a tool that can give them everything they wanted, that they never had before."
"I can use the Drag and Drop feature to build dashboards within minutes."
"The main feature for us is its flexibility with their message bus and their API to make it do what you need it to do, since everyone's different."
"UIM covered 95% of that."
"It is very scalable."
 

Cons

"I have not seen a return on investment yet; we are still working on it."
"My experience with pricing, setup cost, and licensing is that it is somewhat high compared to other network products similar to Cisco."
"There are aspects of Cisco Crosswork Network Insights that I feel need improvement, such as faster data processing, as it currently takes too much time."
"Cisco Crosswork Network Insights is not an easy-to-use product and thus requires some training to ensure that it can be used to the best of its capabilities."
"It is a little complex to use versus other softwares."
"It's got lots of room to improve in terms of management. Set up our configuration in groups, that's a lot more challenging than it was in the old product, but hopefully the new features that they put in in the next couple releases will make that easier."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers."
"UIM supports AS400, but it is somewhat limited."
"We want to see more investment in the UI and the dashboard."
"Cloud vendors have expanded their services and features and functions within their own platforms. Having to rely on a third-party to keep pace with that development cycle has proven rather disappointing."
"Being able to report on the monitoring configurations and find out where you differentiate from standards. If I've deployed 500 probes to monitor Oracle, and I want to know that they're all monitored the same, I have no way to do that now."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
 

Pricing and Cost Advice

Information not available
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"The license cost depends on the number of probes and robots."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"CAD $400,000 annually."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"Reasonable setup cost and licensing prices."
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Top Industries

By visitors reading reviews
Construction Company
46%
Healthcare Company
10%
Comms Service Provider
9%
Outsourcing Company
8%
Financial Services Firm
20%
Construction Company
11%
Marketing Services Firm
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Large Enterprise8
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Crosswork Network Insights?
My experience with pricing, setup cost, and licensing is that the prices are good.
What needs improvement with Cisco Crosswork Network Insights?
Cisco Crosswork Network Insights is not an easy tool to use. It is not an easy-to-use product and thus requires some training to ensure that it can be used to the best of its capabilities.
What is your primary use case for Cisco Crosswork Network Insights?
My main use case for Cisco Crosswork Network Insights is that we deployed it to automate the workloads for our service provider environment, and we are going to eventually manage 700 plus endpoints...
What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
 

Also Known As

No data available
DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
 

Overview

 

Sample Customers

Information Not Available
CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Find out what your peers are saying about Cisco Crosswork Network Insights vs. DX Unified Infrastructure Management and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.