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Cerbrec Intelligent Operations Platform and AI Agents vs Pipefy comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
666
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Cerbrec Intelligent Operati...
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
AI Agent Builders (14th)
Pipefy
Average Rating
8.4
Reviews Sentiment
5.3
Number of Reviews
24
Ranking in other categories
Process Automation (9th), Agentic Automation (5th), AI Agent Builders (9th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2801832 - PeerSpot reviewer
SVP of Technology
Automation has unified workflows and now drives AI-orchestrated operations for our teams
We are a sports tech company building the new standard in athlete visibility, and we rely heavily on Cerbrec's AI expertise and AI agent development to help make what we do possible. Our primary use case is automating operational workflows without heavy custom coding Cerbrec has significantly…
Tamires dos Santos Andrade - PeerSpot reviewer
PMO Manager at a financial services firm with 10,001+ employees
Workflow automation has transformed portfolio control and centralizes cross‑department requests
Something I would like to see improved in Pipefy is the dashboards. They are good, but they are a little limited. This point is important, and I would also like to see a bit more clarity in the use of AI tokens. Pipefy already offers connection and artificial intelligence tools that help you with your forms and make the process much more intuitive, but it is still a bit obscure regarding consumption, how that consumption occurs, and how to build this in a way that is relatively economical. Another important thing is related to cost. Pipefy's license cost is a high cost compared to other players in the market, but so far it has been worth it. Another thing I would suggest is if they had a white-label option where we could put a bit more of the company's identity. Pipefy already is white label, but the customization options are a little more limited. Turning that into a more attractive page would be nice for some companies so that we can incorporate it into our portals.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IQ Bot is very helpful as it is easy to learn and implement and the data output accuracy is almost 90%. Over time, the BOT learns from the validation which is an added advantage. Whatever I was thinking for version 11.3, it's being implemented in A2019. The incorporation of Python scripts is also implemented which will be easier for validations."
"I have some metrics at the top of my head, but they're a little abstract. Accomplishing what we've done so far with the bots in production would take 40,000. It's not a direct correlation of full-time employees because that's all work that would not have gotten done because they don't have time for that kind of nitty-gritty work."
"I think that one of the coolest features that what Automation Anywhere has come up with is AI Sense. I see an immense potential there. Using AI Sense, we can automate outside Citrix. That's going to remove the client dependency or overall automation journey, and that can give lot of optimization, cost saving, and the time to market."
"The product has everything that I want; I don't have to look for another tool to integrate with it."
"The ease of use of getting started is probably the big thing. They had a lot of references that we were able to check. It is a well-known player, and being able to get up and running quickly was the big thing."
"By using SNMP configurations and Excel, I was able to read the mail. I used this functionality to categorize the fabric, then I used this information to correlate the value to Jira along with Excel."
"Simple processes such as tracking, logging, and data consolidation are now automated, which helps us focus more on doing tasks that are impactful and more important."
"Automation Anywhere has save us more than $40,000 in the past year."
"Cerbrec’s ability to rapidly prototype solutions, test them, and make changes has allowed them to leapfrog similar solutions in terms of value delivery."
"Cerbrec has significantly improved our operational efficiency by unifying disparate workflows into a single AI-orchestrated system."
"Since using Pipefy, I estimate that we have saved 50% in time and costs."
"The specific positive outcome I noticed after using Pipefy is that the visual infrastructure makes the operationalization process easier with the teams."
"Certainly, there has been measurable improvement with Pipefy, such as an increase in productivity due to no longer performing so much manual work."
"Pipefy has had a positive impact on my organization and it made day-to-day work much easier."
"My advice to other people who are thinking about using Pipefy is that it is very good, as it offers a lot of artificial intelligence systems, automation, and it is an extremely reliable and secure system."
"Pipefy has positively impacted my organization by helping me manage my time better, and I can share that I think I can save my time by half."
"Pipefy has impacted my organization positively as we have not reduced our headcount, but we could if we wanted to because the number of people managing those processes before Pipefy was a lot."
"Pipefy has impacted my organization positively by allowing us to orchestrate everything within the company."
 

Cons

"Support is not very satisfactory."
"In the 10.7 version, the back-end port for the MetaBot password has looping. This has been a type of limitation."
"The original setup was easy. What was difficult was adding licenses. I went a month where I was paying for licenses that I couldn't use, for various reasons. That was painful."
"The main disadvantage of Automation Anywhere is its high cost."
"My main issue with Automation Anywhere might be the logging of bots and getting more detailed feedback of what my bot is doing, step by step. It is hard to track fine-tuning in larger codes."
"I would wish for a greater focus on citizen development, which is a priority for our company."
"Anything that can be done to simplify the solution. I would love to see it where anybody who can run Excel will be able to create bots. Right now, I am watching everyone around me struggle with the tool."
"It is not always predictable 100% of the time. While it has improved with each version, some unexplained issues still exist."
"Documentation for advanced agent customization is good, but it could include more real-world examples."
"I think Pipefy could be improved by providing better assistance to users who are customizing or creating automations, as it can become confusing when users do not know how to customize or do not think through the logic they are building for fields, which can lead to conflicts."
"Overall, I had a positive experience with Pipefy, but I think there are still some areas that could be improved."
"Pipefy's customer support is not good, as I go through many bots before reaching a human service."
"In my opinion, Pipefy could be improved by enhancing the way of configuring the information in the email we receive, as sometimes the information in the email is not complete compared to what is on the card."
"Pipefy could be improved by having an app edition for quick evaluation on my cellphone."
"The ease of automations in Pipefy is something that is very good, but if the user doesn't know how to use it, it can create rework and errors, because sometimes the logics conflict with each other."
"Sometimes there are errors such as outages or instabilities in Pipefy. Sometimes I have to log in two to three times a day."
"What is lacking is direct support, since I am required to go through a third-party outsourcing company to connect with Pipefy."
 

Pricing and Cost Advice

"The price of this product is good."
"I am using that Automation Anywhere Master Certification for version 11. Recently, this has been updated in Automation Anywhere University. Until this month, it's free to use. There are no charges. That's why I would like to complete it this month."
"The solution's pricing is pretty decent."
"Talk to your manager and try to procure an automation license for training. This will allow you to train people, so you can move to automation."
"We are currently negotiating a contract. Depending upon that, we will definitely look at increasing usage."
"Automation Anywhere is affordable."
"We were paying approximately $30,000 for a year license."
"Automation Anywhere falls within a mid-range price point when compared to other RPA tools on the market."
Information not available
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Manufacturing Company
11%
Comms Service Provider
11%
No data available
Manufacturing Company
23%
Construction Company
16%
Outsourcing Company
13%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise85
Large Enterprise561
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise13
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Cerbrec Intelligent Operations Platform and AI Agents?
Pricing is competitive, especially with the claimed cost savings over fully custom development. Pricing was flexible ...
What needs improvement with Cerbrec Intelligent Operations Platform and AI Agents?
Documentation for advanced agent customization is good, but it could include more real-world examples. I know they ar...
What is your primary use case for Cerbrec Intelligent Operations Platform and AI Agents?
We are a sports tech company building the new standard in athlete visibility, and we rely heavily on Cerbrec's AI exp...
What needs improvement with Pipefy?
I have been making adjustments daily. At this specific moment, leadership is still looking for ways to optimize it mu...
What is your primary use case for Pipefy?
At KPMG, I used Pipefy mainly for handling support and requests. I handled job and project tickets for partners and m...
What advice do you have for others considering Pipefy?
The control aspect of Pipefy for leadership also helps so that we do not get lost, because since there is a very high...
 

Comparisons

No data available
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
1. Accenture 2. Coca-Cola 3. Santander 4. IBM 5. Unilever 6. Siemens 7. Johnson & Johnson 8. Deloitte 9. PwC 10. Nestle 11. General Electric 12. Microsoft 13. Oracle 14. Amazon 15. Facebook 16. Google 17. Apple 18. Uber 19. Airbnb 20. Netflix 21. Adobe 22. Salesforce 23. Cisco 24. Intel 25. HP 26. Samsung 27. Sony 28. Toyota 29. Volkswagen 30. BMW 31. Mercedes-Benz 32. Audi
Find out what your peers are saying about Cerbrec Intelligent Operations Platform and AI Agents vs. Pipefy and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.