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Centreon vs LiveAction LiveNX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Centreon
Ranking in Network Monitoring Software
15th
Ranking in IT Infrastructure Monitoring
18th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
Cloud Monitoring Software (15th)
LiveAction LiveNX
Ranking in Network Monitoring Software
44th
Ranking in IT Infrastructure Monitoring
48th
Average Rating
7.0
Reviews Sentiment
6.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of Centreon is 2.4%, down from 3.0% compared to the previous year. The mindshare of LiveAction LiveNX is 0.7%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Simon KONAN - PeerSpot reviewer
Plug-ins are free but it has limitations in sending out information to users
The issue my company has with the tool stems from the fact that it didn't give an on-time response to us. The product collects the information, but it fails to send them via SMS, WhatsApp or Telegram. The solution can be used if you want to get email notifications, which is not good for our company because if someone is not in front of their desktop, you can't receive information about an equipment or LAN that is down.
Ashwani Bansal - PeerSpot reviewer
Network management and diagnostics improved through effective monitoring and reporting capabilities
The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I can't point to one valuable feature. All of Centreon is good."
"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."
"Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform."
"The downtimes feature is helpful. If the ISP is doing some maintenance on its network, we have the option to put downtime on the devices or the services, so we won't get any false alarms."
"Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively."
"We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention."
"It supports active monitoring so we don't have to use traps. From time to time traps are not very useful because we never know if they are actually working or not. The reporting part is also valuable as are the event logs. Using them we can check right away if something has had a hiccup."
"I really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly."
"The product has a very good graphical interface."
"On a scale of 1-10, I rate LiveAction LiveNX a nine."
"Its analytical capability is really good."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"The intention and the idea of the filter is great."
 

Cons

"There are times when we face issues with Centreon being in development mode. Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received."
"Centreon needs to improve the granularity of the data as well as the graphical data. It would also be better to if there was improvement to the filtering/grouping system as well as the creation of views."
"The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"The reporting has room for improvement."
"Improvements I would like to see include a discovery solution, better reports, and end-to-end monitoring."
"Sometimes the solution does not register devices properly and that is a bug."
"They need to create a more simplified UI."
"This is a horrible solution and I think everything needs to be improved."
"The only downside to this software is the price."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"Maintenance is required for the system."
"The tool crashes sometimes when we try to pull reports simultaneously."
"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."
 

Pricing and Cost Advice

"For more complex tasks, we use prepaid support days and ask Centreon to come onsite."
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components."
"The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts."
"I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."
"The pricing is acceptable."
"The tool is cheaply priced."
"It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."
"We use the free version."
"It's very expensive."
"The solution is fairly expensive compared to other products."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
11%
Government
8%
Comms Service Provider
7%
Computer Software Company
13%
Manufacturing Company
9%
Government
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Centreon?
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and av...
What is your experience regarding pricing and costs for Centreon?
Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.
What needs improvement with Centreon?
I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...
What do you like most about LiveAction LiveNX?
The product has a very good graphical interface.
What needs improvement with LiveAction LiveNX?
In my use cases, I do not see any improvements needed. The solution could potentially integrate with Azure, AWS, and multi-cloud networks.
What is your primary use case for LiveAction LiveNX?
For observability, I use ThousandEyes, LiveSP, and LiveAction LiveNX for service provider networks. I am actually a service provider, and I use it for my SD-WAN clients. I usually use it with my en...
 

Comparisons

 

Also Known As

No data available
LiveNX
 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Find out what your peers are saying about Centreon vs. LiveAction LiveNX and other solutions. Updated: May 2025.
859,129 professionals have used our research since 2012.