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Centreon vs Cisco Secure Network Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Centreon enhances ROI through efficient monitoring, quick issue resolution, cost savings, and minimal impact during outages.
Sentiment score
8.0
Reviews on Cisco Secure Network Analytics show mixed ROI perceptions, highlighting both immediate benefits and debated long-term monetary savings.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
 

Customer Service

Sentiment score
7.1
Centreon's customer service is responsive and knowledgeable, though availability limitations and support level improvements are needed.
Sentiment score
7.2
Cisco Secure Network Analytics' support is generally well-regarded for responsiveness and expertise, despite occasional difficulty finding the right engineer.
We do not have direct access to Centreon's technical support.
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
Technical support from Centreon responds within 24 hours and resolves issues quickly.
There is a lack of adequate local support from the Indian side.
For technical support of Cisco, the support they provide depends on how the client procures it, and so far, it's understandable.
 

Scalability Issues

Sentiment score
7.0
Centreon is valued for flexibility and scalability, though improvements in data management and alert scaling are recommended.
Sentiment score
6.6
Cisco Secure Network Analytics excels in scalability and adaptability, though it can be costly and challenging in data management.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
 

Stability Issues

Sentiment score
7.5
Centreon is stable and reliable, though stability may vary; support resolves issues swiftly, especially with the latest versions.
Sentiment score
8.3
Cisco Secure Network Analytics is highly stable with minimal downtime, improved firmware, and strong reliability reported by users.
Centreon is a much more straightforward and stable tool compared to Icinga.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
Cisco products are incredibly stable, boasting a 200% stability.
Once resolved, the system works well, and overall I think it's good.
 

Room For Improvement

Centreon users seek improved customization, monitoring, UI, documentation, integration, mobile features, auto-remediation, multilingual support, and notifications.
Cisco Secure Network Analytics needs better filtering, AI, integration, interface, speed, visibility, management, reporting, licensing, and cost efficiency.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
The solution should have the ability to analyze security events not only at the network layer but also at the application and OS layers.
Proper management of the database is also important; it should be centralized for easier data collection from a single database.
 

Setup Cost

Centreon provides an open-source solution for SMEs but has a complex pricing model for enterprises needing premium features.
Enterprise users find Cisco Secure Network Analytics costly due to complex licensing, with costs varying widely based on usage.
Centreon's pricing is not very expensive.
Cisco solutions are considered to be very expensive.
Regarding cost, for the Bangladesh context, Cisco Secure Network Analytics is a little bit high-priced because we are a developing country, making it tough to manage affordable solutions.
 

Valuable Features

Centreon offers unlimited monitoring, enhanced visualization, and customizable features for efficient oversight with extensive device compatibility and anomaly detection.
Cisco Secure Network Analytics offers visibility, threat detection, and analytics, enhancing security with AI-driven insights and encrypted traffic analysis.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Centreon allows us to monitor all of our devices on one platform.
The most valuable features include encrypted traffic analytics and the ability to fulfill requirements at the network level.
Every solution is gradually integrated with AI, and Cisco has already implemented AI building features in their solution.
 

Categories and Ranking

Centreon
Ranking in Network Monitoring Software
15th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
IT Infrastructure Monitoring (18th), Cloud Monitoring Software (15th)
Cisco Secure Network Analytics
Ranking in Network Monitoring Software
32nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
61
Ranking in other categories
Network Traffic Analysis (NTA) (4th), Network Detection and Response (NDR) (8th), Cisco Security Portfolio (8th)
 

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of Centreon is 2.4%, down from 3.0% compared to the previous year. The mindshare of Cisco Secure Network Analytics is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Simon KONAN - PeerSpot reviewer
Plug-ins are free but it has limitations in sending out information to users
The issue my company has with the tool stems from the fact that it didn't give an on-time response to us. The product collects the information, but it fails to send them via SMS, WhatsApp or Telegram. The solution can be used if you want to get email notifications, which is not good for our company because if someone is not in front of their desktop, you can't receive information about an equipment or LAN that is down.
Muhammad Harun-Owr-Roshid - PeerSpot reviewer
Have streamlined network visibility and troubleshooting while seeing benefits from AI integration
In terms of improvements for Cisco Secure Network Analytics, from the implementation point of view, now that AI is in use, some other features need to be upgraded considering AI solutions. Proper management of the database is also important; it should be centralized for easier data collection from a single database. When precise manual analysis is needed, it's sometimes difficult, so having a centralized database will allow network admins to find actual scenarios more effectively, especially since some information may not be visible on the GUI. Cisco should upgrade their hardware part to run the database, because sometimes it cannot handle the load while all features are running in the network. The database management should indeed be centralized because while AI runs behind the systems, central management is essential. For example, in a network with 100 Cisco switches, a few routers, firewalls, and access points, all data generated should be preserved in a central database. This approach simplifies management and analysis for troubleshooting, as GUI interfaces may not always provide visible information. Centralizing the database will allow for better understanding of which information is preserved for each specific device.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
11%
Government
8%
Comms Service Provider
7%
Computer Software Company
26%
Financial Services Firm
11%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Centreon?
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and av...
What is your experience regarding pricing and costs for Centreon?
Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.
What needs improvement with Centreon?
I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...
What do you like most about Cisco Stealthwatch?
The most valuable feature of Cisco Secure Network Analytics is the Threat Intelligence integration.
What is your experience regarding pricing and costs for Cisco Stealthwatch?
Regarding cost, for the Bangladesh context, Cisco Secure Network Analytics is a little bit high-priced because we are a developing country, making it tough to manage affordable solutions. However, ...
What needs improvement with Cisco Stealthwatch?
In terms of improvements for Cisco Secure Network Analytics, from the implementation point of view, now that AI is in use, some other features need to be upgraded considering AI solutions. Proper m...
 

Also Known As

No data available
Cisco Stealthwatch, Cisco Stealthwatch Enterprise, Lancope StealthWatch
 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Edge Web Hosting, Telenor Norway, Ivy Tech Community College of Indiana, Webster Financial Corporation, Westinghouse Electric, VMware, TIAA-CREF
Find out what your peers are saying about Centreon vs. Cisco Secure Network Analytics and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.