Catchpoint vs Honeycomb.io comparison

Catchpoint and Honeycomb.io are both solutions in the Application Performance Monitoring (APM) and Observability category. Catchpoint is ranked #37 with an average rating of 8.0, while Honeycomb.io is ranked #25 with an average rating of 9.0. Catchpoint holds a 0.5% mindshare in APM, compared to Honeycomb.io’s 1.6% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of Honeycomb.io users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

1,557 Views
950 Comparison Views

100% willing to recommend

Honeycomb.io

Read 2 Honeycomb.io reviews

2,572 Views
2,443 Comparison Views

100% willing to recommend

Catchpoint

Honeycomb.io

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Executive SummaryUpdated on Apr 20, 2025

Catchpoint and Honeycomb.io serve roles in monitoring and observability, focusing on different performance aspects. Catchpoint appears stronger in network monitoring due to its specialized tools, while Honeycomb.io leads in distributed system observability with comprehensive insights.

Features: Catchpoint offers synthetic monitoring, extensive real-time alerts, and detailed analytics tools, ideal for network performance insights. Honeycomb.io provides event-driven observability, handles high-cardinality data, and delivers in-depth visibility into software performance for data-driven decisions.

Ease of Deployment and Customer Service: Catchpoint provides straightforward deployment with detailed documentation and responsive service. Honeycomb.io supports seamless cloud-native deployment integrating with existing infrastructure, supported by effective customer service focused on continuous improvement.

Pricing and ROI: Catchpoint has a higher initial cost but delivers ROI with enhanced network performance insights and a structured pricing model. Honeycomb.io offers flexible pricing that suits both small teams and large enterprises, providing significant value through cost-effectiveness combined with advanced observability features.

To learn more, read our detailed Catchpoint vs. Honeycomb.io Report (Updated: July 2025).

Buyer's Guide

Catchpoint vs. Honeycomb.io

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

37th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (58th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (10th)

Honeycomb.io

Ranking in Application Performance Monitoring (APM) and Observability

25th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

AI Code Assistants (11th)

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. The mindshare of Honeycomb.io is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

AnmolRai

Technical Consultant Project Lead at Capgemini

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

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Diego Gomes De Lima

Senior Software Engineer at SumUp

Easy to use and the dashboard is very intuitive

We faced some OpenTelemetry metrics lost between the communication from the service and the Honeycomb.io. I can't say if this is a Honeycomb.io issue or if there are some limitations in OpenTelemetry. Alerts are very helpful in Honeycomb.io, but we don't usually merge because we can compare queries with queries for making alerts. We can make alerts based on static numbers, which may block us from building alerts that could be generic enough or could be serviced.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

"During business hours, it has worked absolutely fine without any issues."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

More Catchpoint pros

"The solution's initial setup process was straightforward since we were getting enough support from Honeycomb.io's team."

"The solution's most valuable features are the queries for the OpenTelemetry events and all the tracing."

Cons

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"Catchpoint can be improved by focusing solely on network monitoring."

"The old user version was better, it was more user-friendly."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

More Catchpoint cons

"We can make alerts based on static numbers, which may block us from building alerts that could be generic enough or could be serviced."

"The process of log scraping gets delayed on Honeycomb.io. At times, it gives false alerts to the application team."

Pricing and Cost Advice

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing varies based on services and licensing models."

"The solution's pricing is comparable to the last tool we were using."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Educational Organization

13%

Retailer

11%

Computer Software Company

10%

Computer Software Company

17%

Financial Services Firm

14%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

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What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

See all answers

What needs improvement with Honeycomb.io?

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What is your primary use case for Honeycomb.io?

The solution is mainly used for stack observability. It observes service behavior or any kind of failure that may be happening. The tool is also related to research. My company is working more on t...

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What advice do you have for others considering Honeycomb.io?

We set up Honeycomb.io on all the services so that we can have all the set traces of the communication between all the services inside the company. This helps us understand where it could be failin...

See all answers

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Compared 18% of the time

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Compared 11% of the time

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Compared 6% of the time

Prometheus Group vs Honeycomb.io

Compared 5% of the time

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Product Reports

Buyer's Guide

Catchpoint

July 2025

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Buyer's Guide

Application Performance Monitoring (APM) and Observability

July 2025

Download Honeycomb.io product report

Also Known As

No data available

Grit

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

Honeycomb.io offers a comprehensive platform for observability, facilitating debugging and analysis of production systems through real-time data insights.

This advanced observability tool is tailored for engineering teams, providing deep insight into complex systems' performance. Honeycomb.io enables real-time data analysis, empowering teams to quickly identify and resolve issues, ensuring optimized system performance and reliability. Its innovative approach allows seamless integration into production workflows, enhancing the capability to observe and debug systems efficiently.

What are the key features of Honeycomb.io?

Query Builder: Enables complex queries to analyze and visualize data effectively.
BubbleUp: Assists in pinpointing anomalous behaviors in vast datasets.
Tracing: Provides detailed traces that help in understanding request flows.
Service Maps: Visualizes architecture dependencies aiding comprehension.

What benefits should users look for in Honeycomb.io reviews?

Rapid Problem Resolution: Reduces mean time to resolution by offering clear diagnostics.
Cost Efficiency: Enables resource optimization by understanding usage patterns.
Improved Collaboration: Facilitates cross-team communication through shared insights.
Increased Productivity: Streamlines workflows, freeing up time for development.

Implementation of Honeycomb.io spans multiple industries, enhancing system reliability and performance. In e-commerce, it offers robust monitoring of online services to mitigate downtime. In fintech, it ensures secure and seamless transactions, protecting against potential failures. SaaS companies utilize it for maintaining seamless experience by identifying bottlenecks swiftly. Honeycomb.io's scalability ensures it meets growing demands of dynamic industry requirements.

Honeycomb.io

Sample Customers

Information Not Available

Clover Health, Eaze, Intercom, Fender

Buyer's Guide

Catchpoint vs. Honeycomb.io

July 2025

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