We changed our name from IT Central Station: Here's why

Carbonite Server vs MSP360 Backup comparison

Cancel
You must select at least 2 products to compare!
Carbonite Server Logo
2,421 views|2,004 comparisons
MSP360 Backup Logo
2,477 views|2,076 comparisons
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It does not slow down your computer or use a lot of resources as it works.""The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series.""It seems reliable and easy to use.""Technical support handled all our issues quickly and effectively.""Easy verification of things is the most valuable feature."

More Carbonite Server Pros →

"The initial setup is very easy. It's not overly complex.""The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly.""Technical support is very good.""The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here.""The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal.""The solution is simple to use and easy to configure.""One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

More MSP360 Backup Pros →

Cons
"They do not yet have USB recovery but they are adding it in coming releases.""The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021.""The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

More Carbonite Server Cons →

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing."""There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station.""The graphics are looking a bit old and should be updated.""They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that.""The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not.""We could basically use just a more concise visual dashboard reporting on the status of the various machines.""The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

More MSP360 Backup Cons →

Pricing and Cost Advice
  • "The pricing is between $120 and $150 per year."
  • "Its price is reasonable."
  • More Carbonite Server Pricing and Cost Advice →

  • "It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
  • More MSP360 Backup Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Backup and Recovery Software solutions are best for your needs.
    564,729 professionals have used our research since 2012.
    Questions from the Community
    Top Answer: 
    Easy verification of things is the most valuable feature.
    Top Answer: 
    The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better… more »
    Top Answer: 
    The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which… more »
    Top Answer: 
    They have other products, for example, Glacier Explorer. It would be a good thing if it was all in the same tool and not in separate tools. There should be just two products in one. The solution needs… more »
    Ranking
    Views
    2,421
    Comparisons
    2,004
    Reviews
    2
    Average Words per Review
    510
    Rating
    8.5
    Views
    2,477
    Comparisons
    2,076
    Reviews
    5
    Average Words per Review
    619
    Rating
    7.8
    Comparisons
    Also Known As
    Carbonite Recover Backup
    Cloudberry Backup
    Learn More
    Overview

    Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

    MSP360™ Managed Backup Service (MBS) is a data backup solution for managed service providers and IT departments who require centralized job management, monitoring, reporting, and licensing control. It allows you to leverage AWS, Microsoft Azure, Google Cloud, B2, Wasabi cloud storage to drive more revenue, more margins and make your customers happy.

    MSP360™ offers all of the features you would expect in backup software, including, image-level backup, file-based backup and even support for Microsoft SQL Server and Microsoft Exchange.


    Offer
    Learn more about Carbonite Server
    Learn more about MSP360 Backup
    Sample Customers
    INLINE Commercial Construction, Hamilton County
    StratX
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company29%
    Comms Service Provider20%
    Manufacturing Company4%
    Government4%
    VISITORS READING REVIEWS
    Computer Software Company31%
    Comms Service Provider20%
    Government5%
    Financial Services Firm4%
    Company Size
    No Data Available
    REVIEWERS
    Small Business75%
    Midsize Enterprise13%
    Large Enterprise13%
    Find out what your peers are saying about Carbonite Server vs. MSP360 Backup and other solutions. Updated: January 2022.
    564,729 professionals have used our research since 2012.

    Carbonite Server is ranked 37th in Backup and Recovery Software with 3 reviews while MSP360 Backup is ranked 23rd in Backup and Recovery Software with 7 reviews. Carbonite Server is rated 8.6, while MSP360 Backup is rated 7.8. The top reviewer of Carbonite Server writes "Granular Restore feature has been a lifesaver, but the support for object storage isn't quite there yet". On the other hand, the top reviewer of MSP360 Backup writes "Flexible in terms of storage and cost and doesn't require firewall changes on the client's premises". Carbonite Server is most compared with Veeam Backup for Office 365, Zerto, Acronis Backup, Veeam Backup & Replication and Azure Backup, whereas MSP360 Backup is most compared with Veeam Backup & Replication, Acronis Backup, Veeam Backup for Office 365, Commvault and Vembu BDR Suite. See our Carbonite Server vs. MSP360 Backup report.

    See our list of best Backup and Recovery Software vendors and best Cloud Backup vendors.

    We monitor all Backup and Recovery Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.