CA Unified Communications Monitor vs Opsview comparison

Broadcom and ITRS are both solutions in the Network Monitoring Software category. Broadcom is ranked #88, while ITRS is ranked #44 with an average rating of 8.0. Broadcom holds a 0.5% mindshare in NMS, compared to ITRS’s 1.0% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 100% of ITRS users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

2,146 Views
1,481 Comparison Views

50% willing to recommend

Opsview

Read 25 Opsview reviews

5,167 Views
3,617 Comparison Views

100% willing to recommend

CA Unified Communications M...

Opsview

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and Opsview compete in the IT monitoring solutions category. Opsview is seen as having the upper hand due to its rich features, making it a valuable investment despite higher costs.

Features: CA Unified Communications Monitor provides real-time monitoring, diagnostics, and insights into communication networks. Opsview offers extensive adaptability, multi-cloud environment support, and robust reporting capabilities.

Room for Improvement: CA Unified Communications Monitor could enhance integration options, scalability, and self-service resources. Opsview might improve in customer service responsiveness, initial setup complexity, and user interface intuitiveness.

Ease of Deployment and Customer Service: CA Unified Communications Monitor offers straightforward deployment with personalized support. Opsview provides seamless deployment focusing on self-service onboarding with extensive documentation and community resources.

Pricing and ROI: CA Unified Communications Monitor has competitive setup costs with an emphasis on immediate ROI through efficient monitoring and reduced downtime. Opsview, while costlier initially, delivers substantial long-term ROI with comprehensive monitoring solutions for large-scale enterprises.

To learn more, read our detailed CA Unified Communications Monitor vs. Opsview Report (Updated: June 2026).

Buyer's Guide

CA Unified Communications Monitor vs. Opsview

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

88th

Ranking in IT Infrastructure Monitoring

61st

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd)

Opsview

Ranking in Network Monitoring Software

44th

Ranking in IT Infrastructure Monitoring

33rd

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (20th), Cloud Monitoring Software (25th)

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of Opsview is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Opsview	1.0%
CA Unified Communications Monitor	0.5%
Other	98.5%

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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reviewer1898607

Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees

Real-time dashboards have improved our deployment monitoring and incident response

We are using Opsview ourselves, rather than being a consultant or a reseller. We do not use its auto-discovery feature. We do not utilize its API driven architecture. I do not know what metrics we use to assess the effectiveness of Opsview's hybrid IT monitoring. Overall, I am pretty satisfied with Opsview as it is good for what it does. I do not know if Grafana has any other advantages besides better stats, as I am not involved in that side. Based on my experience, I would still recommend Opsview to others as it is good for what it does. I gave this review a rating of 8.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."

"Good end-to-end monitoring"

"We use the solution to meet the needs of the customer."

"I am satisfied with the overall product since it works well…It is a stable solution."

"With the monitoring capabilities, I can tell when things happen and be proactive about them instead of constantly putting out fires."

"Over the past three years, we've grown by about 200%, and the system has been able to manage that growth."

"We now have a single view for all systems monitored within our IT estate, while we previously had three different systems (each configured differently)."

"The dashboards are the real value add for this product in my opinion and enhance customer experience if done properly."

"There are several valuable features for us, including ease of configuration of monitoring of new hosts/services, worker redundancy and load balancing, and the fact that it’s compatible with the plethora of existing Nagios plugins available on the web."

"The system is very robust and very rarely breaks."

"The fully-extensible event handling has enabled us to reduce on-call incidents by more than 90%."

More Opsview pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved, specifically the user experience."

"Some aspects of the GUI functionality need improvement."

"It can be a little bit flaky with the agent on VMware."

"Pricing and a few certain aspects in the solution needs to be improved."

"Often the webpage becomes inaccessible and you need to refresh the page."

"The graphing feature needs work, although it has been rewritten in release 5.0 and we have yet to deploy it."

"Reload time: Although there have been major gains in the time to process reloads, I think that there is still room for improvement in this area."

"We're already evaluating v5.0 and to tell the truth, there's a couple of things that we found really useful in previous versions that for some reason they have removed."

"We have had some stability issues, but that is largely because we're using an unsupported database."

More Opsview cons

Pricing and Cost Advice

Information not available

"The solution is priced similarly to other tools offering similar features."

"The solution is not cheap. I think that the pricing is a little bit on the high side."

"I would rate pricing a seven out of ten, where ten is the highest price."

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Top Industries

By visitors reading reviews

No data available

Construction Company

15%

Computer Software Company

12%

Manufacturing Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	5
Large Enterprise	9

Questions from the Community

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What needs improvement with Opsview Monitor?

There is always room for improvement, and part of the reason we're looking at Grafana is because there are things it can do that Opsview cannot do as well. Grafana does have features that I think m...

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What is your primary use case for Opsview Monitor?

Our primary use case is monitoring our deployments.

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What advice do you have for others considering Opsview Monitor?

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Product Reports

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CA Unified Communications Monitor report

Download CA Unified Communications Monitor product report

Buyer's Guide

Opsview

June 2026

Download Opsview product report

Also Known As

CA UC Monitor

Opsview Monitor, Opsview Enterprise

Overview

CA Unified Communications Monitor provides real-time insight into communication networks, ensuring seamless connectivity and performance.

Designed for efficient management of unified communications, CA Unified Communications Monitor helps organizations monitor, diagnose, and manage their network and communication services efficiently. It delivers critical network visibility, allowing IT teams to quickly identify and resolve performance issues. Built with scalability in mind, it supports environments of all sizes, adapting to evolving network demands.

What are the key features of CA Unified Communications Monitor?

Real-time Monitoring: Provides live updates and dashboards for continuous network performance oversight.
Scalability: Handles growing network demands effortlessly, supporting various organization sizes.
Comprehensive Reporting: Offers detailed analytics and reporting to help in troubleshooting and performance analysis.
Custom Alerts: Configures alerts for proactive issue management, ensuring quick response to potential disruptions.

What benefits can users expect when evaluating CA Unified Communications Monitor?

Improved Network Performance: Enhances overall communication quality by addressing bottlenecks promptly.
Cost Efficiency: Reduces downtime and maintenance costs through proactive monitoring and quick issue resolution.
Enhanced User Satisfaction: Ensures a seamless user experience with consistent communication services.
Operational Agility: Adapts easily to growing network needs, supporting efficient management processes.

Industries such as finance, healthcare, and education benefit significantly from CA Unified Communications Monitor implementation. It ensures stable connections for remote consultations in healthcare, supports financial data transmission, and enables interactive learning experiences in education. By facilitating uninterrupted and high-quality communications, it directly contributes to business continuity and improved operational outcomes.

Broadcom

Opsview provides advanced monitoring for system availability, service metrics, and resource usage with flexibility and scalability tailored for global networks.

Opsview delivers comprehensive monitoring through its flexible alert framework, web GUI, and integration with Nagios plugins. It facilitates seamless server additions, supports multi-tenancy, and offers scalability with a MySQL backend. Configuring new hosts and services is straightforward, while advanced services like cloning and alert noise reduction enhance user experience. Users mention room for improvement in the API, database support, and features like bulk changes in the GUI. Despite these aspects, Opsview is preferred for cloud and client monitoring across multiple geographical points.

What are Opsview's most important features?

Flexible Alert Framework: Allows customized alerting rules to suit diverse needs.
Web GUI and Dashboard: Intuitive interfaces for real-time monitoring and data visualization.
Integration with Nagios: Compatible with a wide range of plugins for extended functionality.
Multi-Tenancy: Supports multiple users with isolated data views.
API and Automation: Streamlines management and operational workflows.
Distributed Monitoring: Ensures reliable performance across global networks.

What benefits or ROI are users experiencing?

Scalability: Adapts to growing infrastructure with ease.
Ease of Configuration: Simplifying initial setup and ongoing adjustments.
Accurate Alerting: Reduces false positives, improving response efficiency.
System Stability: Consistent performance with minimal downtime.
Comprehensive Support: Extensive integration and customization options.

Opsview proves valuable in cloud environments for monitoring resource availability and performance. Organizations deploy it for both internal and client-facing monitoring across global regions, benefiting from enhanced event triggers and automation opportunities, particularly in deployment monitoring and service tracking.

ITRS

Sample Customers

BBVA Compass

IBM, BT, Cisco, Sky, UPS, Capgemini, Visolit, Fujitsu Services UK, UKCloud, Massachusetts Insitute of Technology, Cornell University, Incomm

Buyer's Guide

CA Unified Communications Monitor vs. Opsview

June 2026

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