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CA Unified Communications Monitor vs Observer GigaStor comparison

Broadcom and Viavi Solutions are both solutions in the Network Monitoring Software category. Broadcom is ranked #103, while Viavi Solutions is ranked #93. Broadcom holds a 0.1% mindshare in NMS, compared to Viavi Solutions’s 0.2% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 100% of Viavi Solutions users who would recommend it.
CA Unified Communications M...
Read 2 CA Unified Communications Monitor reviews
  • 185 Views
  • 133 Comparison Views
50% willing to recommend
Observer GigaStor
Read 7 Observer GigaStor reviews
  • 234 Views
  • 178 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

CA Unified Communications Monitor and Observer GigaStor compete in the network monitoring domain. Observer GigaStor holds the upper hand with its advanced analytics and extensive data capture capabilities.

Features: CA Unified Communications Monitor focuses on real-time call quality monitoring, VoIP communication efficiency, and simple network management. Observer GigaStor provides deep packet analysis, historical data retrieval, and comprehensive insights into complex network environments.

Room for Improvement: CA Unified Communications Monitor could improve by expanding its data analysis features, enhancing integration capabilities, and offering more customizable metrics. Observer GigaStor may benefit from a simplified setup process, reducing cost barriers, and improving user interface intuitiveness to reduce reliance on expert assistance.

Ease of Deployment and Customer Service: Observer GigaStor involves a complex setup requiring expert assistance, whereas CA Unified Communications Monitor provides a streamlined deployment process with accessible customer service, better suited for teams with limited technical expertise.

Pricing and ROI: CA Unified Communications Monitor offers a cost-effective solution with a solid return on investment by focusing on essential features. Observer GigaStor demands a higher initial investment, justified through its in-depth data analysis capabilities, appealing to organizations valuing expansive data insights for potential long-term benefits.

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Buyer's Guide
CA Unified Communications Monitor vs. Observer GigaStor
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
103rd
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th), IT Infrastructure Monitoring (72nd)
Observer GigaStor
Ranking in Network Monitoring Software
93rd
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Troubleshooting (15th), Network Packet Broker (NPB) (9th)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.1%, up from 0.1% compared to the previous year. The mindshare of Observer GigaStor is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
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Jeroen-Dubbelman - PeerSpot reviewer
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"
"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."
"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."
 

Cons

"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."
"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
 

Pricing and Cost Advice

Information not available
"It's quite expensive."
"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
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850,747 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
28%
Computer Software Company
18%
Manufacturing Company
10%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Observer GigaStor?
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues or...
See all answers
What is your experience regarding pricing and costs for Observer GigaStor?
I would rate the pricing a ten out of ten. It's quite expensive.
See all answers
What needs improvement with Observer GigaStor?
GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities coul...
See all answers
 

Comparisons

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Compared 23% of the time
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Compared 19% of the time
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Compared 16% of the time
AppNeta by Broadcom vs Observer GigaStor Logo
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Compared 14% of the time
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Product Reports

Buyer's Guide
CA Unified Communications Monitor vs. Ixia Hawkeye
April 2025
CA Unified Communications Monitor reportDownload CA Unified Communications Monitor product report
Buyer's Guide
Observer GigaStor
April 2025
Observer GigaStor reportDownload Observer GigaStor product report
 

Also Known As

CA UC Monitor
No data available
 

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

Observer GigaStor is a network analysis tool that comes in a variety of form factors, including rack mount, portable, and virtual. Capable of storing up to a petabyte of traffic for later analysis, GigaStor helps ensure optimal network and application performance.

Viavi Solutions
 

Sample Customers

BBVA Compass
Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
Buyer's Guide
CA Unified Communications Monitor vs. Observer GigaStor
April 2025
Free Report: CA Unified Communications Monitor vs. Observer GigaStor
Find out what your peers are saying about CA Unified Communications Monitor vs. Observer GigaStor and other solutions. Updated: April 2025.
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