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CA Unified Communications Monitor vs NetApp Cloud Insights comparison

Broadcom and NetApp are both solutions in the IT Infrastructure Monitoring category. Broadcom is ranked #72, while NetApp is ranked #30 with an average rating of 8.8. Broadcom holds a 0.1% mindshare in IM, compared to NetApp’s 0.2% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.
CA Unified Communications M...
Read 2 CA Unified Communications Monitor reviews
  • 157 Views
  • 113 Comparison Views
50% willing to recommend
NetApp Cloud Insights
Read 12 NetApp Cloud Insights reviews
  • 850 Views
  • 341 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and NetApp Cloud Insights compete in the IT monitoring solutions category. NetApp Cloud Insights has the upper hand due to its advanced features, providing superior performance and reliability for complex cloud environments.

Features: CA Unified Communications Monitor offers comprehensive voice and video quality monitoring, deep analytics for unified communication systems, and a focus on on-premise deployment support. NetApp Cloud Insights provides robust cloud-based infrastructure monitoring, extensive data analytics, and failure prediction capabilities, making it ideal for handling complex cloud environments.

Room for Improvement: CA Unified Communications Monitor could enhance cloud support, expand integration with varying cloud platforms, and improve scalability for large-scale deployments. NetApp Cloud Insights can improve on-premise system compatibility, offer more competitive pricing, and enhance simplicity for users unfamiliar with advanced cloud systems.

Ease of Deployment and Customer Service: NetApp Cloud Insights offers a streamlined deployment model integrated with existing cloud setups and responsive customer service focusing on enterprise needs. CA Unified Communications Monitor has a traditional deployment approach for on-premise systems, with customer support tailored to communication system requirements.

Pricing and ROI: CA Unified Communications Monitor is cost-effective, providing good ROI for organizations integrated with unified communication systems. NetApp Cloud Insights, despite a higher initial cost, offers value through enhanced insights and operational efficiencies, leading to long-term gains in cloud performance.

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To learn more, read our detailed CA Unified Communications Monitor vs. NetApp Cloud Insights Report (Updated: April 2025).
Buyer's Guide
CA Unified Communications Monitor vs. NetApp Cloud Insights
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in IT Infrastructure Monitoring
72nd
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th), Network Monitoring Software (103rd)
NetApp Cloud Insights
Ranking in IT Infrastructure Monitoring
30th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Cloud Migration (10th), Cloud Monitoring Software (25th)
 

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.1%, down from 0.1% compared to the previous year. The mindshare of NetApp Cloud Insights is 0.2%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
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Scott Lauters - PeerSpot reviewer
It provides a single pane of glass, giving us visibility into the environment
All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters. The main issue we were looking to address was the lack of visibility across all the clusters in one single view. We're using Cloud Insight's Unified Manager. It has improved our ability to support and see the immediate status of the entire environment. If we have a critical incident, we can quickly see these issues and loop in monitoring teams and other teams. For example, if our app team thinks there are issues in the environment, we can quickly see if anything related to storage is part of the problem. It improved our organization by unifying all the various support teams. We all have the same view of what's happening in the environment. The dev team knows what storage is used or not, and we can quickly move on to other activities. Cloud Insights provides a single tool for containers and other cloud-based architectures, but we're not using some of those things, such as Kubernetes. We're primarily leveraging the monitoring and reporting. The solution does a great job of inventorying our resources. It allows us to put the tags on the devices. The process is fast. It also gives you the dependencies. I can dig down into all the related components. Cloud Insight's advanced analytics feature does a good job of highlighting the areas where there might be issues in the future.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc."
"NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should require only one or two people turned into a six-person job."
"Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment."
"The solution is 98 percent stable."
"The solution is easy to deploy."
"All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters."
"One feature we appreciate the most is its ability to take snapshots, which adds an extra layer of security and allows us to protect our data effectively."
"Cloud Insights' best features are visibility and the connector to move the workloads."
More NetApp Cloud Insights pros
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way."
"The visualization needs some improvement because there are occasional delays while the system queries information."
"Their pricing model needs improvement."
"Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome."
"In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial."
"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions."
"Most of the time, I initially connect with entry-level support, and then I need to request a higher-tier support level, which can result in delays."
"The support is not very quick."
More NetApp Cloud Insights cons
 

Pricing and Cost Advice

Information not available
"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."
"The solution's pricing is based on the device you purchase and includes support services."
"The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about the end-use managed units and having an easy place to reference how far those units go."
"The solution is expensive."
"We are billed based on management units, so we can purchase units based on six months, twelve months, twenty-four months, or thirty-six months upfront or pay as you go depending on our requirements."
"Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
33%
Computer Software Company
19%
Financial Services Firm
11%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about NetApp Cloud Insights?
NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should req...
See all answers
What is your experience regarding pricing and costs for NetApp Cloud Insights?
The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about t...
See all answers
What needs improvement with NetApp Cloud Insights?
Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. T...
See all answers
 

Comparisons

No data available
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Compared 41% of the time
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Product Reports

Buyer's Guide
CA Unified Communications Monitor vs. ScienceLogic
April 2025
CA Unified Communications Monitor reportDownload CA Unified Communications Monitor product report
Buyer's Guide
NetApp Cloud Insights
April 2025
NetApp Cloud Insights reportDownload NetApp Cloud Insights product report
 

Also Known As

CA UC Monitor
No data available
 

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.

NetApp
 

Sample Customers

BBVA Compass
Information Not Available
Buyer's Guide
CA Unified Communications Monitor vs. NetApp Cloud Insights
April 2025
Free Report: CA Unified Communications Monitor vs. NetApp Cloud Insights
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