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CA Process Automation vs UiPath Automation Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
UiPath Automation Cloud
Ranking in Process Automation
19th
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
3
Ranking in other categories
Data Modeling (2nd), Robotic Process Automation (RPA) (9th)
 

Featured Reviews

SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…
Zeynep Köse - PeerSpot reviewer
Rpa Developer at Turkish Airlines
Automation has reduced manual finance work and has increased accuracy for high volume tasks
I am not sure if there is any disadvantage to UiPath Automation Cloud; I cannot say anything definitive. Sometimes when we upgrade our Studio version, there would be some issues when we use a new version, but I would not say there is a significant negative aspect. The latest issues with the new version involve glitches or latency that happen when we upgrade, and we face some issues that take time to fix. We have to open a new ticket and proceed through that process. As I heard, UiPath Automation Cloud is a little more expensive than other tools. I just heard this from other developer friends, but I have never used any other tools myself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is unequivocally excellent; in fact, the best customer service and technical support I’ve experienced during my 12 years in IT."
"It is easy to debug and troubleshoot."
"It has provided ROI by auto-resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"We took our server provisioning process from about 30 days to about 4 days on the first iteration of implementation."
"The value lies in just being able to automate things such that there's less human interaction and, therefore, more consistency in our automations."
"Before implementing this product, our Problem and Change Management Processes were very poor, but nowadays, thanks to CA Process Automation (PAM), we no longer have this problem, as we now have all of the processes' rules placed inside of it."
"The benefits are the efficiency we achieve with such a product, as we could automate processes which were done in the past by humans, speeding up the reaction by 10 times and saving us a lot of money."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"Functionality wise, I do not have any complaint about UiPath Automation Cloud because for the last seven years, UiPath has been my bread and butter."
"When you use human resources, there is some chance people can make mistakes, but UiPath Automation Cloud robots cannot, as they are very fast and do their job correctly and efficiently."
"In general, the cloud migration has helped greatly, and overall UiPath Automation Cloud is a really good tool for enterprise-level automation."
 

Cons

"These configurations can be changed only through the installation wizard. There's no way to update such information in the administration interface, which is, in my opinion, very bad."
"Better reporting, because we have to true up our licenses every three months because we license on running concurrent processes, so we have to provide a report to CA every three months using their tool -- which never works."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"A lot of times they don't get resolved, but I'm okay with those kind of responses sometimes."
"It’s very complex, which is one of the disadvantages."
"CA offers minimal public information pertaining to the performance drain the usage of some objects and operators introduce to processing."
"Every so often the service needs to be restarted otherwise it runs slower and slower. I think this may be due to a memory leak."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"The main concerns are cost involvement and a new feature called ScreenPlay. ScreenPlay works based on the prompt that we are giving, but it consumes more artificial intelligence units."
"UiPath Automation Cloud needs to reduce the license cost. That is the first thing they need to concentrate on because many RPA tools are coming up in the market and some are much cheaper than UiPath Automation Cloud."
"Sometimes when we upgrade our Studio version, there would be some issues when we use a new version, but I would not say there is a significant negative aspect."
 

Pricing and Cost Advice

"There are a lot of automation savings from any process which is repeatable."
"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Manufacturing Company
18%
Construction Company
15%
Financial Services Firm
11%
Financial Services Firm
19%
Comms Service Provider
12%
Outsourcing Company
12%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
No data available
 

Questions from the Community

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What needs improvement with UiPath Automation Cloud?
UiPath Automation Cloud now requires a specialized license to make a process as unattended. There is an availability of a session option, but that is for a limited time period. Only for a limited t...
What is your primary use case for UiPath Automation Cloud?
In the oil and gas industry, we are mainly using UiPath Automation Cloud for all RPA processes. We use UiPath Automation Cloud for deploying the process and understanding the process. By understand...
 

Also Known As

CA IT Process Automation Manager
UiPath Data Service, UiPath Insights, UiPath Automation Hub
 

Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
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Find out what your peers are saying about CA Process Automation vs. UiPath Automation Cloud and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.