CA App Synthetic Monitor and Cross-Enterprise Application Management are two prominent products in the performance monitoring space. Cross-Enterprise Application Performance Management has the upper hand due to its robust features and higher ROI.
Features: CA App Synthetic Monitor stands out for its customizable dashboards, easy setup, and straightforward deployment. Cross-Enterprise Application Performance Management offers comprehensive performance metrics, detailed analytics, and deeper insights.
Room for Improvement: CA App Synthetic Monitor users point out the need for more detailed analytics, extended reporting capabilities, and enhanced performance detail. Cross-Enterprise Application Performance Management users suggest improvements in integration capabilities, a more intuitive design, and better workflow automation.
Ease of Deployment and Customer Service: CA App Synthetic Monitor is noted for its easy and quick deployment, along with responsive customer service. Cross-Enterprise Application Performance Management, although slightly more complex to deploy, offers excellent customer support that users find highly reliable.
Pricing and ROI: CA App Synthetic Monitor is acknowledged for its competitive pricing and satisfactory ROI. Cross-Enterprise Application Performance Management, despite its higher cost, provides superior ROI through its advanced features.
IT organizations require full visibility into business-critical applications regardless of where they're hosted in order to maintain service levels and proactively deal with issues before the end-user is impacted. CA App Synthetic Monitor uses synthetic transactions to provide performance insight for these applications no matter where they're hosted: outside the firewall, in the cloud or delivered via a managed service provider (MSP). Delivered as software as a service, CA App Synthetic Monitor provides end-to-end transaction response time visibility into cloud, mobile and traditional web applications using synthetic transactions delivered by a network of 95 monitoring stations across six continents, 48 countries, 93 cities and 15 time zones.
CA Cross-Enterprise APM provides 24/7 monitoring of business transactions for complex application environments by monitoring the real-time performance of mainframe subsystems and providing CA Application Performance Management with this data on a single pane of glass.
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