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Sentry vs SmartBear Insight Hub comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sentry
Ranking in Debugging
1st
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th)
SmartBear Insight Hub
Ranking in Debugging
2nd
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Debugging category, the mindshare of Sentry is 17.3%, down from 30.7% compared to the previous year. The mindshare of SmartBear Insight Hub is 7.7%, down from 21.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Debugging Market Share Distribution
ProductMarket Share (%)
Sentry17.3%
SmartBear Insight Hub7.7%
Other75.0%
Debugging
 

Featured Reviews

Somayeh Ghanavati Nasab - PeerSpot reviewer
Efficient tool to identify and resolve project errors
I use Sentry to send project errors and find bugs in the project. I work on fixing the bugs, even though some come from external integrations I only work with part of Sentry. I know about the simple usage, not very deep, though. At this time, I focus on finding and fixing bugs. In the future, I…
Aisha Mazher - PeerSpot reviewer
The solution can be used to check the number of users online and how many times the application crashed
With BugSnag, we are able to get some data out of it. I am currently working for a payment app, and we have to redirect the customer to the VGS pages. When a crash occurs, we know that the crash is not on our side. We know that the crash happened on the VGS side or something is wrong with our integration with VGS. Since BugSnag is a web application and not a mobile application, a user's attempts to click on the back or forward buttons also get logged.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"It's a great visibility tool for the developer team."
"Sentry's performance monitoring has helped us understand where the bottlenecks are in our application and allowed us to optimize critical transactions for a faster user experience."
"The product performs well."
"The stability is very good for Sentry and in general works well."
"Its initial setup process is relatively straightforward."
"The solution is user-friendly."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"Since BugSnag is a web application and not a mobile application, a user's attempts to click on the back or forward buttons also get logged."
"The most valuable features are monitoring and the information provided from the customers' journey."
 

Cons

"I would like to see a role registration feature added."
"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."
"The settings for an administrator are complex."
"The price could be lowered."
"Lacks user metric tracking and the ability to create more dashboards."
"It would be nice if the product provided a map showing the users’ geographic location."
"Its debugging feature needs to be faster."
"One area where I think Sentry can improve is in the granularity of its alerting system, as it sometimes feels too sensitive or not customizable enough."
"It's hard to integrate with the application, and the setup was not very straightforward."
"The solution could improve by having a better graphical interface and more in-depth functionality."
 

Pricing and Cost Advice

"We are currently paying through Cloudera for the Sentry service."
"We can adjust the price a little bit based on our needs."
"Currently, we are in the production phase of our project and we are on free plans to use Sentry. Once we go live we will have to be on a subscription-based plan."
"I am currently using a self-hosted open version."
"There is a license required for this solution."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise3
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Sentry?
Do you know anything about the pricing aspect, the licensing costs, setup cost of Sentry product?
What needs improvement with Sentry?
What would you like to see improved or enhanced in Sentry in the future? Are there any specific features that you would like to see included in the next releases of Sentry?
What do you like most about BugSnag?
Since BugSnag is a web application and not a mobile application, a user's attempts to click on the back or forward buttons also get logged.
What needs improvement with BugSnag?
It's hard to integrate with the application, and the setup was not very straightforward.
What is your primary use case for BugSnag?
The solution's dashboard is used to check how many users were online, how many users were using our application, how many times the application crashed, and which call had crashed.
 

Comparisons

No data available
 

Also Known As

No data available
BugSnag
 

Overview

 

Sample Customers

Dropbox, Airbnb, Stripe, Uber
Microsoft, Cisco, PagerDuty, TicketMaster, EA, Docker, Stubhub, Shopify, Slack
Find out what your peers are saying about Sentry vs. SmartBear Insight Hub and other solutions. Updated: September 2025.
871,408 professionals have used our research since 2012.