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Sentry vs SmartBear Insight Hub comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sentry
Ranking in Debugging
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (12th)
SmartBear Insight Hub
Ranking in Debugging
2nd
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Debugging category, the mindshare of Sentry is 32.2%, up from 30.6% compared to the previous year. The mindshare of SmartBear Insight Hub is 16.8%, down from 20.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Debugging
 

Featured Reviews

Abdullah Baig - PeerSpot reviewer
An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing
Sentry was easy to learn compared to New Relic and Azure Monitor. I saw some valuable input. It took us the least amount of time to see how Sentry is valuable. It took just a few minutes. Session Replay provides a replay of the recorded errors. It is a good feature. Azure Monitor does not have this feature. The error reporting is straightforward. We can see everything that we need to see. The dashboard seems pretty fine. The product performs well. We can see the user's IP addresses.
Aisha Mazher - PeerSpot reviewer
The solution can be used to check the number of users online and how many times the application crashed
With BugSnag, we are able to get some data out of it. I am currently working for a payment app, and we have to redirect the customer to the VGS pages. When a crash occurs, we know that the crash is not on our side. We know that the crash happened on the VGS side or something is wrong with our integration with VGS. Since BugSnag is a web application and not a mobile application, a user's attempts to click on the back or forward buttons also get logged.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the stability of Sentry as eight out of ten."
"The implementation is easy. After one or two days, I can learn and use it. It's not too hard."
"Sentry breaks everything down in real time."
"Its initial setup process is relatively straightforward."
"Overall, I give Sentry a rating of 10."
"It's a great visibility tool for the developer team."
"The solution is user-friendly."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"Since BugSnag is a web application and not a mobile application, a user's attempts to click on the back or forward buttons also get logged."
"The most valuable features are monitoring and the information provided from the customers' journey."
 

Cons

"I would like to have alert policies and alert conditions enhanced in the next release."
"Its debugging feature needs to be faster."
"Lacks user metric tracking and the ability to create more dashboards."
"The settings for an administrator are complex."
"It would be nice if the product provided a map showing the users’ geographic location."
"I would like to see a role registration feature added."
"The log centralization and analysis could be improved in Sentry."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
"The solution could improve by having a better graphical interface and more in-depth functionality."
"It's hard to integrate with the application, and the setup was not very straightforward."
 

Pricing and Cost Advice

"Currently, we are in the production phase of our project and we are on free plans to use Sentry. Once we go live we will have to be on a subscription-based plan."
"We can adjust the price a little bit based on our needs."
"I am currently using a self-hosted open version."
"We are currently paying through Cloudera for the Sentry service."
"There is a license required for this solution."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
10%
Financial Services Firm
9%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Sentry?
Sentry is very affordable. We spend less than $200 to $300 a month. Compared to New Relic, it provides the necessary features at a cheaper cost, especially since we moved infrastructure monitoring ...
What needs improvement with Sentry?
Right now, Sentry meets our needs and we have not encountered any bottlenecks. However, additional personalization and easier setup for capturing all the different application logs could be an area...
What do you like most about BugSnag?
Since BugSnag is a web application and not a mobile application, a user's attempts to click on the back or forward buttons also get logged.
What needs improvement with BugSnag?
It's hard to integrate with the application, and the setup was not very straightforward.
What is your primary use case for BugSnag?
The solution's dashboard is used to check how many users were online, how many users were using our application, how many times the application crashed, and which call had crashed.
 

Comparisons

No data available
 

Also Known As

No data available
BugSnag
 

Overview

 

Sample Customers

Dropbox, Airbnb, Stripe, Uber
Microsoft, Cisco, PagerDuty, TicketMaster, EA, Docker, Stubhub, Shopify, Slack
Find out what your peers are saying about Sentry vs. SmartBear Insight Hub and other solutions. Updated: July 2025.
862,543 professionals have used our research since 2012.