| Product | Market Share (%) |
|---|---|
| Einstein Bots | 12.2% |
| Botsup | 0.9% |
| Other | 86.9% |
ounded in 2003, ValueFirst is an enterprise communication platform company that connects businesses with their consumers. We enable intelligent conversations across telecom and internet channels through our communication platforming enabling circa 4 Billion interactions a month. We offer the following:
- Communication platform as a service (CPaaS): Cloud-based platform/APIs for SMS, Voice, Emails, and Authentication.
- Cross Channel communication platform: A unified cross channel platform enabling enterprises to automate communication workflows and improve customer engagement.
- AI-driven conversation platform: Build, host, and manage intelligent, NLP (Natural language processing) enabled bots.
With Einstein Bots, you can launch a fully featured bot that integrates with your Salesforce data in a few clicks! Build one bot that can live on many channels—SMS, Chat, Slack, Facebook Messenger, and more—and speak multiple languages. Bots can automate your company’s frequent tasks, increasing your deflection rate and freeing up agents for more complicated requests.
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