| Product | Market Share (%) |
|---|---|
| Google Dialogflow | 25.4% |
| Einstein Bots | 12.8% |
| Other | 61.8% |
With Einstein Bots, you can launch a fully featured bot that integrates with your Salesforce data in a few clicks! Build one bot that can live on many channels—SMS, Chat, Slack, Facebook Messenger, and more—and speak multiple languages. Bots can automate your company’s frequent tasks, increasing your deflection rate and freeing up agents for more complicated requests.
A Dialogflow agent is a virtual agent that handles conversations with your end-users. It is a natural language understanding module that understands the nuances of human language. Dialogflow translates end-user text or audio during a conversation to structured data that your apps and services can understand.
We monitor all Chatbot Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
