Boomi iPaaS vs OpenText Solutions Business Manager comparison

Why PeerSpot?

Boomi and OpenText are both solutions in the Business Orchestration and Automation Technologies category. Boomi is ranked #19 with an average rating of 9.0, while OpenText is ranked #39. Boomi holds a 1.3% mindshare in BOAT, compared to OpenText’s 0.3% mindshare. Additionally, 87% of Boomi users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Boomi iPaaS and OpenText Solutions Business Manager based on real PeerSpot user reviews.

Find out in this report how the two Business Orchestration and Automation Technologies solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Boomi iPaaS vs. OpenText Solutions Business Manager Report (Updated: September 2026).

Buyer's Guide

Boomi iPaaS vs. OpenText Solutions Business Manager

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of October 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Automation Anywhere is 6.0%, down from 8.5% compared to the previous year. The mindshare of Boomi iPaaS is 1.3%, up from 0.2% compared to the previous year. The mindshare of OpenText Solutions Business Manager is 0.3%. It is calculated based on PeerSpot user engagement data.

Business Orchestration and Automation Technologies Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	6.0%
Boomi iPaaS	1.3%
OpenText Solutions Business Manager	0.3%
Other	92.4%

Business Orchestration and Automation Technologies

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Siddhardha G

Associate at Ltim

Cloud integration has transformed projects and delivers faster, more secure business workflows

In my opinion, the best feature Boomi iPaaS offers is its user interface, which is easy to maintain, has a low cost, and offers low licensing costs, making it very easy to develop any integration. Regarding features, Boomi iPaaS performs best and is more stable. It also has easy support, allowing me to contact the Boomi support vendor team for assistance with atoms, molecules, runtimes, and clusters. Security-wise, it is also more secure, enabling the use of internal OAuth 2.0 tokens and basic authentication for high-level authentication, and I can integrate with third-party services to obtain authentication, with some banking projects in Boomi iPaaS using PayU, Razorpay, and various payment platform authentications. The positive impact of Boomi iPaaS on my organization has been significant, as after adopting it, I received many projects with the help of the Boomi vendor who brought me opportunities for Boomi iPaaS usage. Previously, I used TIBCO, MFT, and WebMethods, which were all very old systems. Boomi iPaaS is cloud-based and continues to update constantly, which has been very useful and led to more business. I can definitely say I see specific positive outcomes after moving to Boomi iPaaS, noting improvements in efficiency, cost savings, and faster project delivery. The connector-based licensing cost is very low compared to other integration tools, and for security purposes, it is helpful. I have observed significant good performance transitioning from old legacy systems to Boomi iPaaS.

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it_user713322

Works at a tech company with 51-200 employees

We've used it for traditional help desk and defect tracking endeavors

It is the Swiss Army knife of software applications. If you have a process, SBM can be easily used to track and report on that process We've used it for traditional help desk and defect tracking endeavors, but we've also used it for HR, Marketing, and even some non-traditional government…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Since it is AI-powered, it automates our work; initially, we had many manual interventions, but now with the AI-powered capabilities, we are saving time and our productivity has increased."

"Overall, I would rate Automation Anywhere a nine out of ten."

"It is very easy to use, very easy to learn. That is the main advantage of this tool. You don't need to have very specialized skills to learn it."

"We have never not had a yearly ROI; we've always greatly exceeded the cost of, or the investment in, the tool and it is saving us more than millions of dollars a year."

"What I appreciate the most about Automation Anywhere is how easy it is to use."

"The deployment was good."

"Sometimes the customer will not provide any data. Using Automation Anywhere, we can easily automate to capture the customer data. Then, we can use that customer data inside the Cisco Unified Wire Voice Portal."

"My organization has worked with multiple clients and helped them automate their repetitive and mundane processes, and these organizations have seen a drastic increase in employee productivity, reduced human errors, and better SLAs, all of which leads to customer satisfaction."

More Automation Anywhere pros

"I have found the solution to be scalable."

"I really appreciate the on-the-go access through the browser and the B2B integration."

"It has been a stable product."

"It requires less development and has no learning curve, as it is easy to learn and implement."

"The maturity of the product is significant."

"The connection configuration part and the drag-and-drop integration module are the most valuable features for me."

"I like the tool's optimization feature."

"The product's initial setup phase was easy."

More Boomi iPaaS pros

"The Composer is absolutely a magical tool, allowing you to get a fully functional app based on your process sketch in a couple of hours, without knowing BPMN notation."

"There was a significant ROI, as the development of weekly metrics from Excel spreadsheets, Lotus Notes databases, Access databases, and some Word documents went from a two to three day affair to a process that now takes seconds."

"Allows us to automate work flows to provision IS services."

"Estimates from all teams are visible in one general ticket (PFC)."

Cons

"OCR technology could be more inclusive by offering a wider range of supported languages, as its current selection is limited."

"One area where I can see room for improvement is the training material that is available."

"The vendor should increase the training and other engagements with users before they acquire the platform, as this will simplify its usage further and ensure that there no hindrances in using the platform."

"Sometimes, in Automation Anywhere, the recording process takes longer when capturing tasks on websites or applications, and there can be internal errors."

"The integration in UiPath is much better. Automation Anywhere's latest version has improved. It's fine but not as good as UiPath."

"The EXE license is such that I can create executable files from the developer machine and deploy it; however, the file that you created can only be deployed to one system, so if you wanted to deploy this test file to, say, 10 test systems you would need 10 licenses."

"The initial setup was complex because we had to make sure all the security aspects were approved by our leadership."

"Automation Anywhere is not fully compatible with browsers other than Internet Explorer while working with web extraction."

More Automation Anywhere cons

"We would like to see more involvement between Dell Boomi and the end-users to help improve the customer experience."

"The product could be a little bit more user-friendly."

"There should be more scripting possibilities."

"There is no validation in the mapping profile custom scripting, such as IntelliSense or advanced error checking."

"Boomi AtomSphere Integration is not yet exposed to the world as a good product owing to certain shortcomings in the area of marketing where improvements are required."

"There are stability issues."

"I think data governance and data catalog are areas that Boomi iPaaS can focus on."

"Boomi iPaaS needs better source control. It is not as good as it could be in terms of managing versions and running what-if scenarios."

More Boomi iPaaS cons

"Reporting is generally very good, but people always want more."

"Response time could improve."

"User interface and links between tickets. For me, Jira is the ideal tool."

Pricing and Cost Advice

"It depends. For example, for my group, we are centralizing the infrastructure in Paris. Our contract is signed with Automation Anywhere in France. The currency and the pricing of Automation Anywhere in France can appear beneficial and interesting for Germany and Scandinavian countries, but when we share our infra and are internally charging other countries such as Poland, Brazil, or some other country with a lower currency value as compared to Euro, it becomes less beneficial. They would prefer to sign the contract directly with Automation Anywhere because they will benefit from a price that is as per their local market."

"Roughly, as of today, it is around $250,000 annually."

"We have a few licenses. They cost roughly $10,000 each."

"Automation Anywhere University is pretty good. They make it available free for everyone."

"It is expensive. I would rate Automation Anywhere an eight out of ten in terms of pricing."

"I'm not sure what the monthly licensing cost is, as that is taken care of by another team, but I would say it's around $100,000."

"They all are very competitive today. At the end of the day, it boils down to the negotiations that happen and what type of partner you are."

"It's cheapest among the competition, although bargaining is a must."

More Automation Anywhere pricing and cost advice

"Boomi AtomSphere Integration is expensive. I rate its pricing an eight out of ten."

"This solution is very economical (based on the connections)."

"When it comes to pricing, it's not so much about being less expensive as it is about how they don't tie to the hardware on the underlined VMware that you run on, as other vendors do"

"There could be an easy-to-understand licensing model."

"The pricing is a bit complex. While the entry fee may be lower than other solutions, it could be expensive depending on your usage."

"I rate the product's price an eight on a scale of one to ten, where one is cheap and ten is expensive."

"The Platinum package is good for licensing, but I’m not sure about the cost and improvements."

"The cost of the solution is in the neighborhood of $20,000 annually. There are no costs above the standard licensing fee."

More Boomi iPaaS pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Manufacturing Company

11%

Comms Service Provider

11%

Outsourcing Company

11%

Financial Services Firm

Manufacturing Company

Construction Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	161
Midsize Enterprise	85
Large Enterprise	561

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	4
Large Enterprise	16

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

See all answers

How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What is your experience regarding pricing and costs for Boomi AtomSphere Integration?

My experience with pricing, setup cost, and licensing indicates it is a little bit high but still reasonable.

See all answers

What needs improvement with Boomi AtomSphere Integration?

In terms of improvements, there is not much to enhance, but I believe a more user-friendly UI, solid Agent Garden fea...

See all answers

What is your primary use case for Boomi AtomSphere Integration?

My main use case for Boomi iPaaS is integration, as I have been integrating Boomi iPaaS with many source and destinat...

See all answers

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Compared 6% of the time

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Compared 5% of the time

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Compared 5% of the time

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Compared 4% of the time

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Compared 4% of the time

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Compared 18% of the time

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Compared 16% of the time

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Compared 14% of the time

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Product Reports

Buyer's Guide

Automation Anywhere

October 2026

Download Automation Anywhere product report

Buyer's Guide

Boomi iPaaS

October 2026

Download Boomi iPaaS product report

Buyer's Guide

Software Configuration Management

September 2026

OpenText Solutions Business Manager report

Download OpenText Solutions Business Manager product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Boomi

Micro Focus Solutions Business Manager, Serena Solutions Business Manager, TeamTrack

Interactive Demo

Automation Anywhere

Demo not available

Boomi

Demo not available

OpenText

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Boomi iPaaS offers cloud-based multi-tenancy, connector-rich modules, and API management for seamless integration. Its scalable platform, cost-effective licensing, and flexible UI enhance integration efficiency and adaptability.

Boomi iPaaS is known for its cloud-first approach, providing robust security with OAuth 2.0, automation features, and drag-and-drop, low-code development. It simplifies integration with pre-built database connectors and supports complex workflows across cloud and on-premise environments. Its quick setup streamlines data processes, aided by crowd-sourced mapping suggestions, scalability, and strong monitoring capabilities. Users note its flexibility in adapting to integration needs, though improvements are needed in user-friendliness, API management, and training resources. Documentation could be enhanced, along with scripting, backend process support, and data governance.

What are Boomi iPaaS's most important features?

Cloud-Based Multi-Tenancy: Supports scalable and efficient integration.
Connector-Rich Modules: Facilitates rapid connection to key systems.
API Management: Manages APIs effectively with user-friendly interfaces.
Automation & Low-Code Development: Enables quick integration setup and modifications.
Pre-Built Database Connectors: Offers ready connectors streamlined for various systems.

What benefits should users look for in reviews?

Cost-Effective Licensing: Allows flexibility in managing integration costs.
Quick Setup: Reduces time needed for initial integration configuration.
Flexibility: Adapts well to evolving integration needs.
Scalability: Grows with expanding integration demands.
Monitoring: Provides robust oversight to ensure process stability.

Organizations use Boomi iPaaS extensively for integrating applications across cloud and on-premise systems. It efficiently supports integration tasks with systems like Salesforce, SAP, and Oracle. Industries such as retail and pharmaceuticals find it indispensable for tasks like data transfer to warehouses, order processing, API management, and middleware functions, including lead-to-cash processes. Boomi iPaaS facilitates real-time and batch integrations, bridging legacy systems with cloud services and optimizing complex workflows.

Boomi

OpenText Solutions Business Manager is a comprehensive platform designed to improve business processes through advanced workflow automation and BPM capabilities, ensuring enhanced operational efficiency for enterprises.

Designed with the needs of businesses in mind, OpenText Solutions Business Manager offers a robust set of tools for managing and optimizing workflows. It enables users to automate repetitive tasks, streamline processes, and track performance in real-time. Its flexible architecture supports seamless integration with existing enterprise systems, making it an ideal choice for organizations aiming to enhance their operational performance without overhauling their current infrastructure. With user-friendly features and extensive customization options, it provides businesses with the ability to tailor processes to meet specific operational requirements.

What are the key features of OpenText Solutions Business Manager?

Workflow Automation: Simplifies task management by automating processes.
Integration Capabilities: Easily connects with existing systems for enhanced workflow.
Customizable Dashboards: Allows personalized data views for better decision-making.
Real-Time Reporting: Provides immediate insights into process performance.
Scalability: Grows with your business needs.

What benefits and ROI should users watch for in reviews?

Improved Efficiency: Streamlines operations, reducing time and resource expenditure.
Cost Savings: Automates manual tasks, leading to significant cost reduction.
Enhanced Collaboration: Facilitates better team coordination through integrated workflows.
Data-Driven Decisions: Empowers organizations with actionable insights.
Flexibility: Adapts to changing business requirements, providing long-term value.

OpenText Solutions Business Manager is implemented across numerous industries, including finance, healthcare, and manufacturing, where it is utilized to optimize regulatory compliance processes, streamline financial operations, and enhance patient data management respectively. Its ability to tailor solutions to industry-specific challenges makes it a valuable asset for companies looking to improve process efficiency and drive competitive advantage.

OpenText

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

DocuSign Inc., Innotas, Certent, Renesas Electronics America (REA), Kelly-Moore Paints, Mindjet, City of McKinney, Ritchie Bros. Auctioneers (RBA), Daylight Transport, A10 Networks

eBay, AgustaWestland, EMI Music, LenderLive, Martin-Baker Aircraft Co. Ltd.

Buyer's Guide

Boomi iPaaS vs. OpenText Solutions Business Manager

September 2026

Free Report: Boomi iPaaS vs. OpenText Solutions Business Manager

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