BMC TrueSight Orchestration vs Temporal comparison

BMC Helix and Temporal Technologies are both solutions in the Process Automation category. BMC Helix is ranked #20 with an average rating of 9.0, while Temporal Technologies is ranked #3 with an average rating of 8.6. BMC Helix holds a 0.9% mindshare in PA, compared to Temporal Technologies’s 7.6% mindshare. Additionally, 87% of BMC Helix users are willing to recommend the solution, compared to 94% of Temporal Technologies users who would recommend it.

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

674 Views
519 Comparison Views

87% willing to recommend

Temporal

Read 18 Temporal reviews

2,278 Views
2,278 Comparison Views

94% willing to recommend

BMC TrueSight Orchestration

Temporal

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Executive SummaryUpdated on Dec 17, 2024

BMC TrueSight Orchestration and Temporal are competing in the enterprise automation space. BMC excels in enterprise integration, while Temporal shines with comprehensive workflow capabilities, making it appealing despite BMC’s strong support.

Features: BMC TrueSight Orchestration is notable for extensive integration with enterprise systems, robust monitoring, and automation capabilities. Temporal stands out with advanced workflow execution, high scalability, and sophisticated task coordination. BMC focuses on automating IT processes, whereas Temporal excels in high reliability and complex orchestration, ideal for businesses with demanding workflow requirements.

Room for Improvement: BMC TrueSight Orchestration could improve its flexibility and ease of use, as it often requires more initial configuration and resources. It might benefit from enhancing its user interface for quicker navigation. On the other hand, Temporal, although strong in developer-friendly features, could improve its immediacy of customer support and offer more business-oriented tools. Enhancing documentation and examples could also help users fully leverage its capabilities.

Ease of Deployment and Customer Service: BMC TrueSight Orchestration requires traditional on-premise deployment, which may involve complex initial configurations but offers responsive customer support. In contrast, Temporal adopts a cloud-native approach, allowing easy scalability and quicker deployment times. However, its customer support, though knowledgeable, may not always match BMC’s immediacy, thus appealing to organizations focusing on modern cloud operations.

Pricing and ROI: BMC TrueSight Orchestration has higher setup costs, offering significant ROI through its integration capabilities and support. Temporal is competitively priced with lower initial investment, attractive ROI backed by efficient task orchestration and flexibility. While BMC demands a higher upfront cost, Temporal offers a cost-effective solution with benefits scaling over time, appealing to organizations prioritizing long-term gains and flexible cost management.

To learn more, read our detailed BMC TrueSight Orchestration vs. Temporal Report (Updated: September 2025).

Buyer's Guide

BMC TrueSight Orchestration vs. Temporal

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

20th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Temporal

Ranking in Process Automation

3rd

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 0.9%, up from 0.9% compared to the previous year. The mindshare of Temporal is 7.6%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
Temporal	7.6%
BMC TrueSight Orchestration	0.9%
Other	91.5%

Process Automation

Featured Reviews

HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

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AbhishekDash

Senior Software Engineer at A.P. Moller - Maersk

Orchestrates infrastructure tasks like deployment, deletion, and management

Temporal focus on developers rather than business users. In contrast to older workflow orchestration engines like Camunda, which are more business-oriented and strongly emphasize UI and workflow authoring, Temporal is geared toward developers. It provides extensive capabilities for building complex workflows. A standout feature of Temporal is its handling of long-running workflows, a significant advantage over many other solutions. Temporal excels in managing distributed transactions and application state durability, especially in microservice environments where transactions might fail due to network issues. Temporal simplifies these challenges by managing retries, fail-safes, and circuit breakers. As a result, developers don't need to implement these features manually; Temporal handles them implicitly, though it also allows for tuning based on specific needs.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"The product has a very good triggering mechanism."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"This solution is scalable."

"I find the provisioning to be the most valuable."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

More BMC TrueSight Orchestration pros

"What I like best about the tool is that it's easy to install, especially since it uses JavaScript. It's also easy to set up with Docker, and the documentation is easy to understand."

"The solution's most valuable feature is its ability to fix things quickly."

"Temporal provides visibility into workflow progress and analytics and supports scheduled tasks with customizable settings, making it very convenient."

"Temporal allows retryability for different workflows whenever they fail. It helps ensure idempotence and that things get done."

"Temporal focus on developers rather than business users."

"The solution's most valuable features include its ability to simplify the management of complex workflows, improve system resilience and fault tolerance, and reduce the need for extensive boilerplate code."

"It is very useful for long-running workflows."

"The solution's most valuable feature is its ability to retry from an interrupted state."

More Temporal pros

Cons

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"The solution is not user-friendly."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

More BMC TrueSight Orchestration cons

"Developers often mention the desire for a more intuitive visualization of workflow states."

"Retro compatibility needs improvement. Sometimes, when we make new changes to a workflow, it fails if it is not configured properly due to compatibility issues."

"There are areas where Temporal could improve. For instance, calling multiple microservices with Temporal introduces latency due to workflow registration and analytics overhead."

"One area for the product improvement is the learning curve."

"We previously faced issues with the solution's patch system."

"I don't like the limitations on data flow, particularly the difficulty of passing large amounts of data between different activities."

"Temporal could be improved by making it more user-friendly for beginners and non-technical staff, ensuring easier integration and usability across different use cases."

"Temporal lacks many resources, like YouTube videos, which users can use to learn or refer to if they get stuck with the solution."

More Temporal cons

Pricing and Cost Advice

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"Licensing is per lot, or per agent — one agent is one license."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"The tool is open source under the MIT license, so there are no hidden fees. You can freely use everything on their GitHub and Docker images."

"It is worth the price."

"Temporal is a free, open-source tool."

"The savings weren't as big as we initially expected, but they were pretty great from a developer's perspective."

"Temporal is open-source and free to use, which is great. We didn't have to pay for any premium features."

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

13%

Government

Outsourcing Company

Financial Services Firm

28%

Computer Software Company

15%

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	6

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

See all answers

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

See all answers

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

See all answers

What is your experience regarding pricing and costs for Temporal?

In terms of pricing, Camunda is indeed costlier than Temporal. The cloud deployment costs differ, and while Camunda 7 can be cheaper due to its integrated setup, comparing latest versions between T...

See all answers

What needs improvement with Temporal?

The only area for improvement in Temporal is the UI. I know it is a non-UI first product, but comparing Camunda versus Temporal UI, there is a difference. Moreover, n8n, being a no-code platform, i...

See all answers

What is your primary use case for Temporal?

The main purposes for using Temporal are automation flows, especially financial automations and supply chain automations. Our company name is SR, we are a digital-first CPG brand making company, ma...

See all answers

Comparisons

Control-M vs BMC TrueSight Orchestration

Compared 38% of the time

F5 BIG-IQ vs BMC TrueSight Orchestration

Compared 17% of the time

Microsoft System Center Orchestrator vs BMC TrueSight Orchestration

Compared 16% of the time

ServiceNow Orchestration vs BMC TrueSight Orchestration

Compared 15% of the time

Automate vs BMC TrueSight Orchestration

Compared 14% of the time

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Camunda vs Temporal

Compared 42% of the time

Flowable vs Temporal

Compared 15% of the time

Orkes vs Temporal

Compared 15% of the time

Pega Platform vs Temporal

Compared 5% of the time

Rundeck vs Temporal

Compared 5% of the time

More Temporal Competitors

Product Reports

Buyer's Guide

BMC TrueSight Orchestration

October 2025

Download BMC TrueSight Orchestration product report

Buyer's Guide

Temporal

September 2025

Download Temporal product report

Also Known As

TrueSight Orchestration, Atrium Orchestrator

No data available

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC Helix

Temporal automates and manages workflows efficiently, offering resilience in distributed systems with features like retry and fault tolerance. Its capabilities in handling complex workflows and integrating with programming languages make it a valuable tool for managing diverse business logic.

Temporal excels in workflow orchestration, automating tasks across multiple platforms, and ensuring durability in asynchronous operations. It supports long-running workflows and simplifies handling distributed transactions, reducing boilerplate code. Temporal is noted for its durable execution and built-in retry policies, enhancing resilience. Despite its complexity and steep learning curve, it is valued for its integration with popular programming languages and relatively easy setup process, though it requires improvements in user-friendly features, documentation, community support, and security.

What are Temporal's key features?

Automation and Efficient Management: Automatically handles workflows without manual intervention.
Resilience and Fault Tolerance: Features built-in retry policies for increased reliability.
Integration: Supports various programming languages, easing development.
Distributed Transactions: Simplifies complex transaction handling with reduced boilerplate code.
Durable Execution: Ensures long-running workflows are reliably managed.

What benefits or ROI should users evaluate?

Scalability and Reliability: Enhances IT environments through robust workflow management.
Ease of Integration: Supports seamless multi-platform automation.
Improved Operational Efficiency: Reduces need for extensive coding, streamlining processes.
Durability and Fault Tolerance: Provides reliable asynchronous operations.

Temporal is implemented in sectors requiring robust workflow orchestration, such as managing data pipelines, API integration, and scheduling tasks. Organizations in a Kubernetes environment leverage it for its scalability and infrastructure management capabilities, securing integrations and enhancing reliability across IT operations.

Temporal Technologies

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

Information Not Available

Buyer's Guide

BMC TrueSight Orchestration vs. Temporal

September 2025

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