We performed a comparison between BMC TrueSight Operations Management and vRealize Network Insight based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"I believe that the ease of use and UI is great"
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"The major advantage of the product is estate management."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"By doing dependency mapping, it makes migrations more efficient. There are less outages that require engineers to spend additional hours troubleshooting the migration failures."
"Whenever we say "valuable" with respect to the network, it's more towards the security. The firewall rule issues it shows us and the recommendations that we get from vRNI are the most valuable features because they are actually making our network more secure."
"The graphical interface of this environment is so good with all the views, the graphics, and everything in them. It's really easy for me. It doesn't need an engineer to work on it. It's easy enough that anyone can get into the environment and look for issues or look at how communication is going on across the VMs. It's pretty much straightforward."
"It's user-friendly. It's similar to the GUI that most VMware products are moving to, and the consistency across those makes it easy to switch from one product to another. Also, the search bar at the top is plain text and it helps you, it guides you along with your search query, so that helps. The first day you're in there you can start building actual queries."
"compare-to-competition; I would recommend the product. I don't think there is any other product like this on the market right now."
"I like being able to see the flows coming in and out of the product. In terms of monitoring network flows, we use it to verify whether or not different servers/applications should be communicating with each other."
"It gives the visibility that was either broken or there in pieces only. This solution provides a unified view of the whole system, back and forth. It has helped to reduce time to value, increase performance, more easily manage networks, and provide deep visibility."
"As a troubleshooting tool, it's a level-3 troubleshooting-skills tool and it's very easy to use and very easy to find the information that you need."
"The pricing could be better."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"The product must provide more AI capabilities."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The product is slightly complex use, while still being user-friendly. It could use more training modules, as it is not a straightforward product."
"I would like to see application identification. That would be cool."
"In a very general way, I would like to see an improvement in interoperability with third-party product, from other vendors."
"It just needs to be more reliable and more accurate. At some point, there are some things where it does not match properly."
"If it had some kind of plugins with vSphere, more effective plugins with Horizon View or other VMWare products, if it had interconnectivity, I think it would be more effective than it is today."
"The only issue we have is that the solution does not always capture the host names."
"Support could be much better."
"I would like to see them expand the capabilities to infrastructure types other than just VMware."
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BMC TrueSight Operations Management is ranked 20th in IT Infrastructure Monitoring with 48 reviews while vRealize Network Insight is ranked 24th in IT Infrastructure Monitoring with 44 reviews. BMC TrueSight Operations Management is rated 8.2, while vRealize Network Insight is rated 8.6. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of vRealize Network Insight writes "Provides deep analytical insights and makes migrations efficient with dependency mapping". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas vRealize Network Insight is most compared with ThousandEyes, NETSCOUT vSTREAM, VMware Aria Operations for Applications, AppNeta by Broadcom and Zabbix. See our BMC TrueSight Operations Management vs. vRealize Network Insight report.
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