BMC TrueSight and SolarWinds Server and Application Monitor compete in the IT infrastructure and application monitoring category. BMC TrueSight has the upper hand due to its extensive event management capabilities and integration of diverse assets, while SolarWinds is noted for its ease of use and rapid deployment.
Features: BMC TrueSight offers seamless integration across various tools, rich knowledge modules, and wide monitoring capabilities. Event management capabilities and unified infrastructure health views are key strengths. SolarWinds provides AppInsight and PerfStack for in-depth monitoring, a robust set of monitoring features, and straightforward remote management capabilities.
Room for Improvement: BMC TrueSight could improve ease of deployment, reduce hardware requirements, and enhance reporting and cloud monitoring stability. SolarWinds can improve web console performance, expand AppInsight support for more applications, and address slowness issues in complex architectures.
Ease of Deployment and Customer Service: BMC TrueSight's deployment is complex and resource-intensive while offering a solid integration platform. SolarWinds, though easy to set up, struggles with performance in larger environments. Both receive mixed reviews on customer service, with BMC's noted for commitment but long resolution times, and SolarWinds for improving responsiveness.
Pricing and ROI: BMC TrueSight is recognized for a high cost and complex licensing model, less attractive to SMEs, though it provides significant operational savings. SolarWinds is competitively priced for mid-sized organizations, offering a quicker return on investment and easier licensing process, though costs may rise as monitoring needs expand.
| Product | Market Share (%) |
|---|---|
| SolarWinds Server and Application Monitor | 1.3% |
| BMC TrueSight | 0.8% |
| Other | 97.9% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 8 |
| Large Enterprise | 21 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.
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