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BMC TrueSight Operations Management vs SolarWinds Hybrid Cloud Observability comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in Cloud Monitoring Software
23rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (26th), Event Monitoring (3rd), IT Infrastructure Monitoring (30th), AIOps (13th)
SolarWinds Hybrid Cloud Obs...
Ranking in Cloud Monitoring Software
36th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Cloud Monitoring Software category, the mindshare of BMC TrueSight Operations Management is 0.8%, down from 1.2% compared to the previous year. The mindshare of SolarWinds Hybrid Cloud Observability is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Ayobanji Iluyomade - PeerSpot reviewer
The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features
We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.
Ravi Khanchandani - PeerSpot reviewer
A unified platform designed to monitor the entire infrastructure
The tool's escalation process needs improvement. More support is needed for the new generation of solutions, particularly SD-WAN support and newer storage components. Additionally, as more vendors move towards API-based monitoring, we anticipate SolarWinds HCO will increase integrations with other solutions. Another area for improvement is reporting. With infrastructure becoming increasingly diverse, the static infrastructures of the past are evolving into dynamic setups. Traditionally, we had wireless in the office, a backend Internet connection, and connections to head offices and data centers. With the advent of SD-WAN, multiple service providers, and cloud-based options, infrastructure is more dynamic. Today, most customers are not using on-premise solutions exclusively; they are opting for Office 365, G Suite, or similar services. Therefore, monitoring requirements are no longer limited to on-premise infrastructure but span diverse environments—some on-premise, some in the cloud. This is why SolarWinds is moving towards hybrid cloud observability. We would like to see more integrations and support for third-party vendors. For example, current support for Google Cloud Platform (GCP) is limited, and expanding this support would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It works irrespective of the operating system we’re running."
"It is a scalable solution."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"The solution has a very good business event manager tool."
"I rate my satisfaction with SolarWinds Hybrid Cloud Observability at nine out of ten."
"The initial setup is straightforward and quick if prerequisites are met, taking only a couple of days."
"The primary use cases are for customers who require complete infrastructure monitoring. I mean IT infrastructure, which includes network devices, security devices, and server environments, whether physical, virtual, or cloud-based. The platform can manage any infrastructure component that needs monitoring."
"SolarWinds Hybrid Cloud Observability offers very good community support with many documents and best cases for various situations."
 

Cons

"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"The pricing could be better."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"The product must provide application or service monitoring features."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The solution's support service could be better."
"The solution could improve in areas such as on-premises container monitoring, CICD observability, and providing additional documentation and support files in languages other than English."
"Event management features can be added as it has limited capability to ingest events from external sources."
"SolarWinds HCO platform offers various features spanning components, such as network, security, server, virtual, and application components. Common features include dashboarding, reporting, and alerting. These features provide comprehensive visibility, allowing you to see how one area's issues affect others. For instance, if a network issue impacts server performance, this visibility is crucial."
"The solution could improve in areas such as on-premises container monitoring, CICD observability, and providing additional documentation and support files in languages other than English."
 

Pricing and Cost Advice

"They have changed the licensing fees."
"It is a relatively inexpensive solution."
"We did a five-year, multimillion dollar deal."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"The cost depends on the usage."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"The solution's pricing is quite reasonable. It has moved to node-based licensing, simplifying the process. They don't distinguish between different types of nodes, such as server nodes, physical routers, or switches. One node equals one license, making it easy to manage. If you have 500 devices, you need five hundred licenses to get all the features of this unified monitoring platform."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
13%
Retailer
6%
Government
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What needs improvement with SolarWinds Hybrid Cloud Observability?
Event management features can be added as it has limited capability to ingest events from external sources.
What is your primary use case for SolarWinds Hybrid Cloud Observability?
I work day-to-day on SolarWinds Hybrid Cloud Observability ( /products/solarwinds-hybrid-cloud-observability-reviews ). It covers network, server, storage, and networking.
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Information Not Available
Find out what your peers are saying about BMC TrueSight Operations Management vs. SolarWinds Hybrid Cloud Observability and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.