BMC TrueSight Operations Management and OpenText Business Process Monitoring compete in the business operations management and monitoring category. Users prefer BMC TrueSight Operations Management for its pricing and support, whereas OpenText Business Process Monitoring is viewed as having superior features.
What features are offered by BMC TrueSight Operations Management in comparison to OpenText Business Process Monitoring?BMC TrueSight Operations Management offers robust automation capabilities, extensive analytics, and effective anomaly detection. OpenText Business Process Monitoring provides comprehensive process visualization, detailed root cause analysis, and seamless integration with various enterprise systems. OpenText's detailed process insights and integrations give it an edge over BMC in terms of feature set.
What areas of improvement can be found in BMC TrueSight Operations Management in comparison to OpenText Business Process Monitoring?Users suggest that BMC TrueSight Operations Management could enhance its reporting capabilities, improve integration with other IT tools, and offer better real-time data processing. OpenText Business Process Monitoring users recommend advancements in real-time data processing, more intuitive configuration options, and increased scalability. Both products have specific areas for improvement but focus on different aspects.
How is the ease of deployment and customer service of BMC TrueSight Operations Management in comparison to OpenText Business Process Monitoring?BMC TrueSight Operations Management is known for its straightforward deployment and reliable customer support. OpenText Business Process Monitoring also receives positive feedback on deployment and support but has a steeper learning curve, making BMC TrueSight easier to set up and use. Both products are appreciated for their customer service but differ in deployment complexity.
What setup costs and ROI can be seen with BMC TrueSight Operations Management in comparison to OpenText Business Process Monitoring?BMC TrueSight Operations Management is highly regarded for its competitive pricing and high ROI. OpenText Business Process Monitoring is more expensive but justifies the cost through its extensive features and long-term ROI. Users find value in investing in OpenText despite its higher price due to its advanced capabilities.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
OpenText Business Process Monitoring is an Application monitoring software.
Proactively and consistently monitor business processes to identify performance issues before they affect users.
Review affected service level agreements.
BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
