BMC TrueSight Operations Management and Nagios Core compete in the IT monitoring and management category. BMC TrueSight appears to have the upper hand due to its extensive event management capabilities, while Nagios Core stands out with its high customizability.
Features: BMC TrueSight Operations Management includes extensive event management capabilities, broad monitoring support for diverse assets, and integration with Sentry Software for enhanced Knowledge Modules. Its automation features simplify complex IT environments. Nagios Core offers high customizability and flexibility, supported by its community-driven plugins. Its ability to integrate with various systems caters to specific monitoring needs.
Room for Improvement: BMC TrueSight faces deployment complexity, high resource consumption, and costly licensing. Users report stability issues in cloud monitoring and weak reporting. Nagios Core has a steep learning curve and requires significant administrative skills for setup. There's also a desire for a modern UI and out-of-the-box features to match paid counterparts.
Ease of Deployment and Customer Service: BMC TrueSight operates on-premises, complicating deployments due to its complexity and resource needs. However, strong customer support is noted. Nagios Core provides deployment flexibility across on-premises and cloud environments. Its open-source nature leads to reliance on community support, which can be inconsistent compared to dedicated support teams.
Pricing and ROI: BMC TrueSight involves expensive licensing associated with endpoints and support services but can reduce operational costs through optimization. Nagios Core is free of licensing fees, adding cost-effectiveness for organizations managing setup and customization internally, with a high ROI due to reduced initial investment and operating costs.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
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