Try our new research platform with insights from 80,000+ expert users

BMC TrueSight Operations Management vs Nagios Core comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in IT Infrastructure Monitoring
27th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Event Monitoring (2nd), Cloud Monitoring Software (19th), AIOps (11th)
Nagios Core
Ranking in IT Infrastructure Monitoring
10th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
51
Ranking in other categories
Network Monitoring Software (12th)
 

Mindshare comparison

As of June 2025, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight Operations Management is 0.8%, down from 1.3% compared to the previous year. The mindshare of Nagios Core is 3.6%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
Nishith-Vyas - PeerSpot reviewer
Valuable reporting and alert system with room for PDF export improvements
The NetEase reporting structure needs improvement, especially the availability report, which is weak. It should be generated automatically with minimal human intervention and should be exportable as a PDF. Besides that, an integrated PDF export feature for reports is necessary. Also, the alert mechanism and graphing mechanism need to be integrated properly into Nagios Core. Currently, integrating these requires advanced Linux knowledge. Integration of more visualization tools like Grafana and Prometheus for better graphing and visualization is also recommended.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of BMC TrueSight Operations Management was easy."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"The notifications are definitely one of the most valuable features of Nagios Core. We know what to look for and what to expect when things are down."
"The most valuable features are the reports and the way it generates the report in a graphical manner."
"The good thing about Nagios Core is it covers everything."
"Monitoring with Nagios Core is helpful because it provides immediate alerts if something goes down, such as a server, or wireless router, or if there's a cable break. This allows us to respond promptly to any issues."
"I like the way the solution sends alerts and how it keeps on escalating them."
"Nagios Core integrates with tools like Splunk, Datadog, or Dynatrace. It is usually used as a feed to provide more technical information about devices or hosts to another system."
"The application performance monitoring feature is valuable."
"Alert calls occur anytime a service goes down or a matrix is difficult and that helps us to quickly restore service and transfer work."
 

Cons

"Deployment requires lots of resources (servers). It has too many consoles."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"BMC's online documentation is often incorrect or incomplete."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
"The solution's support service could be better."
"The UI for the end users could be improved and more flexible than it is now."
"The UI is a little outdated and graphics could be displayed in a better way."
"Cloud monitoring is an area for improvement because there aren't too many plugins available."
"I believe Nagios Core will need to provide an option for big data platforms in the future."
"The dashboard and monitoring features could be improved."
"Nagios Core could improve by adding a user interface. If you want the user interface you have to use Nagios XI."
"The dashboard should be improved."
"We're using the free version, which limits us in terms of the things that we can do. If we had the paid version, a lot of our issues would probably go away. For example, we can't isolate instances that are being built or updated with the production ones. When they're being built, on Nagios, they're showing in red. It'd be nice to be able to partition those off until they're all green, and then we can bring them into the environment. This is probably because we've got the free version and not the paid version. If we went for the paid version, it would probably allow us to do exactly what we want to or remove the restrictions that we have, but if we are able to isolate instances in the free version, it would make life much easier."
"Bandwidth monitoring is the pain point for me because Nagios Core does not monitor bandwidth effectively like Cacti does."
 

Pricing and Cost Advice

"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"The tool is moderately expensive."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"It is a relatively inexpensive solution."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"The enterprise version has technical support. The version we are using is free."
"It's free."
"Nagios Core is a cheap solution."
"I would rate the solution's pricing an eight out of ten."
"We have saved a lot of time, money, and effort in reducing disaster times, which is owed to Nagios quick alerting."
"We are using the free version of Nagios Core."
"We are using the open-source, unpaid version."
"The Nagios Core (PNP4Nagios + Core) is free and can be setup by Netadmin within a few hours. The only additional cost is the cloud server."
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
857,162 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
15%
Manufacturing Company
6%
Government
5%
Computer Software Company
15%
Government
10%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about Nagios Core?
What I like about Nagios Core is that it helps me ensure everything is running smoothly by checking the status of hosts and services.
What is your experience regarding pricing and costs for Nagios Core?
Nagios Core is a free and open-source product. We don't charge for the product itself, but we charge for the man-hour costs related to installation, configuration, ongoing operation, and maintenance.
What needs improvement with Nagios Core?
The dashboard should be improved. It's very simple. I don't have a very clear or specific suggestion. You can change the skin of the dashboard, however, it's good for me.
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Airbnb, Cisco, PayPal, FanDuel
Find out what your peers are saying about BMC TrueSight Operations Management vs. Nagios Core and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.