We performed a comparison between BMC TrueSight Operations Management and Instana Infrastructure Monitoring based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The most valuable features of the solution are alert management, alert generation, and event management."
"The major advantage of the product is estate management."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"I like the event management part."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The product's initial setup is easy."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"It would be better if the initial setup and deployment were more straightforward."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"BMC's online documentation is often incorrect or incomplete."
"The pricing could be better."
"Instana Infrastructure Monitoring needs to support monitoring of the .NET framework since it is one of the areas where the solution currently has shortcomings."
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BMC TrueSight Operations Management is ranked 21st in IT Infrastructure Monitoring with 48 reviews while Instana Infrastructure Monitoring is ranked 44th in IT Infrastructure Monitoring with 1 review. BMC TrueSight Operations Management is rated 8.2, while Instana Infrastructure Monitoring is rated 9.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Instana Infrastructure Monitoring writes "A reasonably stable and scalable tool for monitoring purposes with an easy initial setup". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Instana Infrastructure Monitoring is most compared with IBM SevOne Network Performance Management (NPM), Zabbix, Amazon CloudWatch, Checkmk and Opsview.
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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
