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BMC TrueSight Operations Management vs Checkmk comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in IT Infrastructure Monitoring
26th
Ranking in Cloud Monitoring Software
20th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Event Monitoring (2nd), AIOps (8th)
Checkmk
Ranking in IT Infrastructure Monitoring
13th
Ranking in Cloud Monitoring Software
12th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
Network Monitoring Software (11th), Server Monitoring (5th)
 

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight Operations Management is 0.8%, down from 1.3% compared to the previous year. The mindshare of Checkmk is 4.1%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
Paolo Sala - PeerSpot reviewer
A reasonably priced tool for system and application monitoring
The main room for improvement is in the solution's presentation and the integration area. In our company, we use the integration capabilities from ServiceNow. We also have another big monitoring solution in place in our company, which is Dynatrace. At the moment, there doesn't exist an out-of-the-box integration for Dynatrace. I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most. The only implementation of Checkmk that allows high availability is the virtual appliance that has the option for the availability of a different box. Otherwise, you have to find a way to implement it manually with some custom solution, which could be an improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"It is a very stable product."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."
"I believe that the ease of use and UI is great"
"The alerting system in Checkmk really works properly."
"Checkmk was built on a platform that was user-friendly, and I could build my charts easily."
"The most valuable features of Checkmk are its resource monitoring, infra monitoring, and log factor configuration."
"Checkmk helps me compare data and foresee issues."
"We can monitor multiple sites using the product."
"It's versatile, scalable, and easier to use compared to other solutions like Nagios and OMD."
"Overall, from one to ten, I rate Checkmk a nine."
"I really like the auto-discovery feature."
 

Cons

"The solution is overly complex."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"BMC TrueSight Operations Management could improve the reporting."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The solution could improve its price."
"The UI for the end users could be improved and more flexible than it is now."
"More modules for less popular applications and better documentation."
"Checkmk does not allow running scripts at varying intervals."
"In Checkmk, the documentation can probably be improved a bit more."
"The main challenge for us is that we're moving from Nagios to Checkmk, and we're still getting used to the new way of working."
"It is easy for tech-savvy people, but newcomers might find it intimidating."
"Checkmk does not work too easily with the PowerStore. I use a PowerShell script as Checkmk runs on Linux and a Windows system, connecting with the Checkmk agent."
"The initial setup is a bit complex."
"If an alert is generated for a specific pattern in the log, and if Checkmk catches that log, it will stay there even after the alert is resolved."
"I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most."
 

Pricing and Cost Advice

"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"We did a five-year, multimillion dollar deal."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"The tool is moderately expensive."
"Though I have no clue about the tool's actual price, I know that it is astronomical."
"The price of Checkmk is cheaper compared to other enterprise products."
"Checkmk is a fairly reasonably priced solution."
"The product is affordable."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
14%
Manufacturing Company
6%
Government
6%
Computer Software Company
14%
Government
9%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about Checkmk?
The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten.
What needs improvement with Checkmk?
I will get more information about Checkmk when the proof of concept is done. It's going to be before the summer. There will be a report about the tool and a recommendation to use it. So far, it loo...
What is your primary use case for Checkmk?
Checkmk ( /products/checkmk-reviews ) is a monitoring tool, so that's what I will use it for. Right now, it's not in production, but it's in a proof of concept phase. It looks good, so probably, du...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Information Not Available
Find out what your peers are saying about BMC TrueSight Operations Management vs. Checkmk and other solutions. Updated: April 2025.
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