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BMC TrueSight Automation for Networks vs KACE Systems Deployment Appliance (SDA) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Automation fo...
Ranking in Configuration Management
22nd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Network Automation (10th)
KACE Systems Deployment App...
Ranking in Configuration Management
19th
Average Rating
8.6
Reviews Sentiment
8.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.4%, down from 9.4% compared to the previous year. The mindshare of BMC TrueSight Automation for Networks is 2.5%, up from 0.5% compared to the previous year. The mindshare of KACE Systems Deployment Appliance (SDA) is 1.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.4%
KACE Systems Deployment Appliance (SDA)1.3%
BMC TrueSight Automation for Networks2.5%
Other91.8%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
SiddharthSinha - PeerSpot reviewer
Chief Executive Officer at Kinsfolk Technology Private Limited
Beneficial compliance management, easy backup configuration, and supports multiple devices
My advice to others is the user should be familiar with the network that the solution that is going to be used. This is a network management tool, and the network engineers or the users of the tool much know how to manage it. The right privilege management should be done because you have to be careful that there are not any accidental changes to the network. Depending upon the roles and responsibilities, the correct access should be given which is very important. I rate BMC TrueSight Network Automation a nine out of ten.
MH
Server Administrator III at a university with 1,001-5,000 employees
User interface and deployment efficiency save time and reduce staff needs
The best features KACE Systems Deployment Appliance (SDA) offers include the ease of operation and the ability to create images for deployment. When I say ease of operation, the user interface is easy to create the images, and the people deploying do not have to have access to the appliance in order to deploy images. KACE Systems Deployment Appliance (SDA) has positively impacted our organization by allowing us to keep labs with over 300 machines all up to the exact same image for every semester. This has saved our team hundreds of man hours and reduced it down to just a few people doing the deployment compared to how things were done before SDA.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability of Microsoft Intune is good."
"We have definitely seen a good return on investment, as it has saved a good amount of time in device setup and support, reducing manual effort by around forty to fifty percent and also fewer on-site interventions since most issues are handled remotely."
"Microsoft Intune is very stable due to its cloud-based infrastructure and its reliability in performance."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"We have not had any issues with the scalability."
"We have ROI because we are retiring AirWatch, so we're spending less and making the most of the free stuff."
"On the cloud, you can manage everything; you can push policies, maintain patches, and maintain security because everything interacts on the cloud and a VPN is not required."
"Microsoft Intune saves eight hours per day, and during my work hours, I use my time to study and run tests on configurations I'm curious about and try them out in my environment."
"This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time."
"The compliance management, patching, and OS upgrades are useful features."
"The network security of BMC TrueSight Network Automation has been the best feature."
"BMC is an excellent configuration manager. It allows you to configure your network easily and get the most out of it."
"There is definitely value for money based on the features and the value that the product provides, even if it is going to be a bit expensive."
"It has the best automation features."
"We use it to back up configurations so the configuration management is valuable for us."
"Reduced manual efforts in managing the devices, made changes on thousands of devices automatically, and automated repetitive processes using templates and policies."
"KACE Systems Deployment Appliance (SDA) has positively impacted our organization by allowing us to keep labs with over 300 machines all up to the exact same image for every semester, saving our team hundreds of man hours and reducing it down to just a few people doing the deployment compared to how things were done before SDA."
"Its ticketing is pretty good."
"I'm just an end-user; I'd recommend the solution to others as it has a good balance between pricing and functionality."
 

Cons

"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"The tool's tunnel gateway is not very good, making it an area where improvements are required."
"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."
"I also hope the cost of Remote Help will decrease because it's a much-needed Intune function."
"Technical support is not that great."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"Microsoft Copilot in Microsoft Intune is absolutely useless for protecting my environment."
"When we implemented Intune, it would have been helpful if Microsoft had provided some videos or data about Intune."
"BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better."
"I believe there could be new features in terms of the latest technology."
"The product should be expanded to include more hardware, beyond Cisco and Juniper devices."
"Regarding TrueSight, the setup has been a nightmare."
"It is tedious to scale the solution."
"We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people."
"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."
"There could be automated processes to retrieve the CVS and create a compliance tool."
"I have heard feedback that the imaging is slow. It takes somewhere around an hour to image one PC."
"KACE Systems Deployment Appliance (SDA) works well, but it would be nice if it were org based like the SMA, allowing one SDA to service several different departments."
 

Pricing and Cost Advice

"Microsoft Intune is available for individual purchase at a low per-device cost."
"Microsoft Intune is not cost-effective as a standalone product."
"It is expensive. The cost depends on the license that we choose."
"The pricing is competitive, but it is not cheap."
"It's affordable for the protection it gives. There are no additional costs."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."
"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."
"The solution is worth the price."
"There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."
"The solution is more costly than the other competitors."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Outsourcing Company
14%
Financial Services Firm
13%
Comms Service Provider
13%
Construction Company
12%
University
25%
Construction Company
11%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise6
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Kace Systems Deployment Appliance?
The pricing for KACE Systems Deployment Appliance (SDA) is straightforward, and the setup was easy.
What needs improvement with Kace Systems Deployment Appliance?
KACE Systems Deployment Appliance (SDA) works well, but it would be nice if it were org based like the SMA, allowing ...
What is your primary use case for Kace Systems Deployment Appliance?
Our main use case for KACE Systems Deployment Appliance (SDA) is to deploy workstations as well as lab machines. We u...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
SAP
Information Not Available
Find out what your peers are saying about BMC TrueSight Automation for Networks vs. KACE Systems Deployment Appliance (SDA) and other solutions. Updated: September 2026.
914,805 professionals have used our research since 2012.