BMC Remedy vs FireMon Asset Manager comparison

BMC and FireMon are both solutions in the IT Asset Management category. BMC is ranked #5 with an average rating of 7.8, while FireMon is ranked #13 with an average rating of 8.7. BMC holds a 4.7% mindshare in IAM, compared to FireMon’s 0.1% mindshare. Additionally, 91% of BMC users are willing to recommend the solution, compared to 100% of FireMon users who would recommend it.

BMC Remedy

Read 35 BMC Remedy reviews

1,736 Views
1,632 Comparison Views

91% willing to recommend

FireMon Asset Manager

Read 3 FireMon Asset Manager reviews

227 Views
89 Comparison Views

100% willing to recommend

BMC Remedy

FireMon Asset Manager

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 18, 2024

BMC Remedy and FireMon Asset Manager are competing products in IT management. BMC Remedy appears to have the upper hand in IT service management, while FireMon Asset Manager is superior in security management.

Features: BMC Remedy's strength lies in managing IT processes, incident management, and change management. FireMon Asset Manager provides advanced asset discovery, continuous security monitoring, and compliance management, making it a leader in network security optimization.

Ease of Deployment and Customer Service: BMC Remedy offers cloud-based deployment for easy implementation and flexible options, backed by effective customer service. FireMon Asset Manager focuses on quick deployment with minimal disruption, targeting security environments but has less comprehensive customer service.

Pricing and ROI: BMC Remedy requires a higher initial setup cost but delivers substantial ROI with comprehensive service management tools. FireMon Asset Manager offers competitive pricing and significant ROI, especially for security-focused organizations.

To learn more, read our detailed BMC Remedy vs. FireMon Asset Manager Report (Updated: July 2025).

Buyer's Guide

BMC Remedy vs. FireMon Asset Manager

July 2025

Download the complete report

Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Remedy

Ranking in IT Asset Management

5th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

License Management (1st)

FireMon Asset Manager

Ranking in IT Asset Management

13th

Average Rating

8.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Network Management Applications (17th), Cyber Asset Attack Surface Management (CAASM) (7th)

Mindshare comparison

As of August 2025, in the IT Asset Management category, the mindshare of BMC Remedy is 4.7%, down from 7.5% compared to the previous year. The mindshare of FireMon Asset Manager is 0.1%. It is calculated based on PeerSpot user engagement data.

IT Asset Management

Featured Reviews

ArbenKlaiqi

Business analyst at a financial services firm with 10,001+ employees

Impact modeling boosts service mapping efficiency with great technical support

The biggest benefit in my area is impact modeling. Impact modeling helps to map a service that has different applications in it, with those applications having interdependencies with each other. When changes, incidents, problems, and so on occur, it will show exactly where the issue is, helping you to find the root cause much faster. This helps all organizations reduce their mean time to resolution.

Read full review

Chan Lung

Presale Consultant at Sangfor Technologies

Works very well as a single platform for policy management and audit compliance

The dashboard clearly shows the policies of a network environment. We can see which policies are critical or are always being used. We can also see which ones are not being used or have not been modified in a long time. We can see all the ports that the applications are using. We have all this information in the dashboard. After deployment, FireMon Asset Manager automatically shows the network topology. However, the dashboard is pretty fixed. It is not flexible. If I need to modify the dashboard, I need the help of their customer support. FireMon has streamlined policy deployment across multiple firewalls, making it easier to quickly implement changes. It has also improved our ability to comply with audits and be compliant with PCI DSS and ISO 27001 standards. The efficiency of deploying policies has increased significantly. The information provided by FireMon Asset Manager is helpful in making an organization's environment secure. It makes customers look into their policies and see if they need to be modified.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."

"The toolset is mature, easily integrable with various technologies due to its maturity, and has great scalability."

"The solution's technical support is good."

"We can create our own profile in BMC Remedy, track how many tickets we've closed on a daily basis, monitor how many SLAs we've escalated, and see how many tickets we've received daily."

"This product is good because it allows us to receive proper responses to business emails anywhere and anytime. It helps in effective communication with employees. The solution is stable. The product is scalable. The initial setup is straightforward. I recommend BMC Remedy, especially for its automation capabilities."

"The incident management console is available out of the box."

"The solution is extremely user-friendly."

"The tool's automation features are fully capable, especially for IT automation. The asset management capabilities meet expectations."

More BMC Remedy pros

"The most valuable feature is the change modules. Whenever there is a change in the firewall, it automatically reflects on FireMon."

"The most valuable aspects of FireMon Asset Manager are its integrations and its ability to passively monitor the network for unknown assets."

"It offers a single platform for managing firewalls of different brands and simplifies policy deployment and auditing. It helps push policies to different firewalls, and it also helps with policy auditing."

Cons

"BMC Remedy's change management module needs enhancement."

"The tool is very old."

"Could be more user friendly for admins to manage."

"Continuous improvement is recommended."

"In BMC Remedy, integration is a problem and even APIs are not available."

"If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case."

"Areas for improvement include lack of vision, lack of industry-specific solutions, limited workflows compared to ServiceNow, and being restricted to a purely IT perspective, which limits their addressable market."

"The tool's GUI is an area of concern where improvements are required."

More BMC Remedy cons

"The discovery process could be improved. If incorrect credentials are entered, it should give an error message. That would make our work easy rather than having to troubleshoot why the issue is occurring."

"It is not very good at monitoring the Check Point firewall, but it works very well with other firewalls such as Palo Alto, Fortinet, and Cisco ASA."

"While passive discovery remains important, active retrieval of asset details would be valuable, and this functionality is starting to be implemented, as I've observed in recent updates but it is not fully there yet."

Pricing and Cost Advice

"I find the pricing to be reasonable."

"With the product, you can either go for a yearly or a perpetual licensing model."

"The product is costly. On one to ten points, where one is cheap and ten is expensive, I rate the product's price as nine."

"It is an expensive tool."

"The tool is expensive."

"The pricing is on the expensive side."

"The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly."

"BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."

More BMC Remedy pricing and cost advice

"FireMon is more expensive than other brands but justified by its comprehensive feature set. It includes several functions that might require additional subscriptions in other solutions."

"FireMon Asset Manager's pricing has been reasonable and has worked well for us from a licensing standpoint."

See which vendors are best for you

Use our free recommendation engine to learn which IT Asset Management solutions are best for your needs.

See recommendations

865,384 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

13%

Government

11%

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with BMC Remedy Asset Management?

If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case. We want integration with Microsoft Teams ( /products/microsof...

See all answers

What is your primary use case for BMC Remedy Asset Management?

BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very important in our IT service management processes. I use it for support with around 38 technical staff and 1,400 people.

See all answers

What do you like most about BMC Remedy Asset Management?

The service management features are beneficial – very good.

See all answers

What is your experience regarding pricing and costs for FireMon Asset Manager?

FireMon is more expensive than other brands but justified by its comprehensive feature set. It includes several functions that might require additional subscriptions in other solutions.

See all answers

What needs improvement with FireMon Asset Manager?

We used FireMon Asset Manager only for the firewalls. It could not always discover, so we had to go in and add it manually. The discovery was not always consistent. At times it worked, and at times...

See all answers

What is your primary use case for FireMon Asset Manager?

We used FireMon Asset Manager for 12 clients. We used it for firewall audits and rule changes.

See all answers

Comparisons

ServiceNow vs BMC Remedy

Compared 57% of the time

BMC Helix Discovery vs BMC Remedy

Compared 15% of the time

ManageEngine IT Asset Management vs BMC Remedy

Compared 10% of the time

Snow License Manager vs BMC Remedy

Compared 6% of the time

CA Asset Portfolio Management vs BMC Remedy

Compared 4% of the time

More BMC Remedy Competitors

No data available

Product Reports

Buyer's Guide

BMC Remedy

August 2025

Download BMC Remedy product report

Buyer's Guide

FireMon Asset Manager

August 2025

Download FireMon Asset Manager product report

Also Known As

Remedy Asset Management

No data available

Overview

BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

Asset costing: Track depreciation over time.
Compliance: Software licenses management helps you avoid audit costs.
Contract management: Proactively identify contract infringements and purchasing opportunities.
Asset tracking: Know where your assets are located, who’s using them, and how many there are.
Effective change: Make informed decisions about IT changes.

BMC

FireMon Asset Manager provides insightful monitoring and management of your network assets, helping organizations maintain security compliance and optimize asset usage effectively.

FireMon Asset Manager offers a comprehensive view of network assets, assisting in identifying security compliance gaps and optimizing resource utilization. Designed for enterprises requiring robust asset monitoring, it ensures efficient tracking, enabling proactive threat management and policy adherence across digital environments.

What are the important features of FireMon Asset Manager?

Real-Time Monitoring: Continuously tracks network assets to provide up-to-date security insights.
Compliance Assurance: Ensures assets meet security policies and regulatory requirements.
Reporting Capabilities: Offers detailed reports for better visibility and analysis of network assets.

What benefits and ROI can users expect from FireMon Asset Manager?

Enhanced Security Posture: By maintaining compliance and identifying vulnerabilities, it minimizes risks.
Operational Efficiency: Streamlines asset management, reducing manual interventions and resource wastage.
Cost Savings: Prevents potential security incidents, saving costs related to breaches and non-compliance fines.

In industries like finance and healthcare, FireMon Asset Manager plays a crucial role by providing meticulous asset tracking essential for maintaining stringent compliance requirements. It enables organizations to swiftly adapt to changing regulations and safeguard sensitive information effectively.

FireMon

Sample Customers

Scripps Networks

Information Not Available

Buyer's Guide

BMC Remedy vs. FireMon Asset Manager

July 2025

Free Report: BMC Remedy vs. FireMon Asset Manager

Find out what your peers are saying about BMC Remedy vs. FireMon Asset Manager and other solutions. Updated: July 2025.

DOWNLOAD NOW

865,384 professionals have used our research since 2012.

See our BMC Remedy vs. FireMon Asset Manager report.

See our list of best IT Asset Management vendors.

We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.