We performed a comparison between BMC Helix ITSM and SoftExpert ITSM based on real PeerSpot user reviews.
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BMC Helix ITSM is ranked 3rd in IT Service Management (ITSM) with 75 reviews while SoftExpert ITSM is ranked 45th in IT Service Management (ITSM). BMC Helix ITSM is rated 8.0, while SoftExpert ITSM is rated 0.0. The top reviewer of BMC Helix ITSM writes "The leading service management platform for delivering intelligent, user-centric experiences". On the other hand, BMC Helix ITSM is most compared with ServiceNow, JIRA Service Management, ManageEngine ServiceDesk Plus, Freshdesk and IBM Maximo, whereas SoftExpert ITSM is most compared with .
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