Blue Prism Cloud vs INTELLIBOT comparison

SS&C Blue Prism and ServiceNow are both solutions in the Robotic Process Automation (RPA) category. SS&C Blue Prism is ranked #8 with an average rating of 7.8, while ServiceNow is ranked #27 with an average rating of 7.0. SS&C Blue Prism holds a 1.6% mindshare in RPA, compared to ServiceNow’s 0.9% mindshare. Additionally, 97% of SS&C Blue Prism users are willing to recommend the solution, compared to 66% of ServiceNow users who would recommend it.

Blue Prism Cloud

Read 45 Blue Prism Cloud reviews

2,745 Views
2,443 Comparison Views

97% willing to recommend

INTELLIBOT

Read 8 INTELLIBOT reviews

1,228 Views
1,179 Comparison Views

66% willing to recommend

Blue Prism Cloud

INTELLIBOT

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 4, 2024

Blue Prism Cloud and INTELLIBOT compete in the robotic process automation category, targeting various business needs. Blue Prism Cloud seems to have the upper hand for complex implementations due to its robust security and integration capabilities, especially favored in financial services. However, INTELLIBOT excels in user-friendliness, appealing to those seeking quick deployments with minimal coding.

Features: Blue Prism Cloud is known for its stable virtual workforce, robust security, and effective integration with major cloud platforms, making it ideal for complex back-office automation in banking and financial sectors. INTELLIBOT is recognized for its ease of use, requiring minimal coding knowledge. It features parallel activity and advanced machine learning capabilities, making it suitable for quick product rollouts and efficient task handling.

Room for Improvement: Blue Prism Cloud could enhance its user experience by simplifying its pricing model and improving its client-server flexibility toward a more web-based approach. It can also bolster AI integration and training options for non-technical users. INTELLIBOT could refine its user experience, orchestration, and exception handling, and its reliance on scripting points to a need for improved logging and reporting mechanisms.

Ease of Deployment and Customer Service: Blue Prism Cloud offers flexible deployment options, including cloud configurations, and receives positive feedback for its responsive technical support. However, the support system is sometimes seen as limited in publicly sharing solutions. INTELLIBOT supports on-premises and public cloud setups, benefitting from community forums, though it presents a more personalized support approach compared to Blue Prism's more highly rated technical support.

Pricing and ROI: Blue Prism Cloud tends to be higher priced, which might limit accessibility for smaller businesses. Nevertheless, users report satisfactory ROI when integrated into specific processes. INTELLIBOT presents a more cost-effective alternative, appealing to budget-conscious users by offering options at a fraction of Blue Prism's cost, while still demonstrating valuable ROI.

To learn more, read our detailed Blue Prism Cloud vs. INTELLIBOT Report (Updated: April 2026).

Buyer's Guide

Blue Prism Cloud vs. INTELLIBOT

April 2026

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Helped 893,915 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.1

Users anticipate ROI, with some experiencing quick returns, improved processes, error reduction, and efficiency gains via automation.

Sentiment score

8.3

INTELLIBOT offers significant cost savings and immediate financial benefits with competitive pricing and reduced personnel expenses, ensuring higher returns.

Additionally, if we consider a scenario where ten people were initially working on a task, using the automation could reduce headcount and lead to significant cost savings.

AyanBanerjee

Cloud & AI Architect at a tech vendor with 10,001+ employees

For more quotes and insights, download the Blue Prism Cloud report

No quotes available

For more quotes and insights, download the INTELLIBOT report

Customer Service

Sentiment score

7.5

Blue Prism Cloud support is generally effective, though some users find it less flexible than competitors like UiPath.

Sentiment score

5.9

INTELLIBOT's India service is efficient, but some users face delays and require follow-ups for resolution.

I would rate the technical support of Blue Prism Cloud between seven to eight out of ten.

AyanBanerjee

Cloud & AI Architect at a tech vendor with 10,001+ employees

For more quotes and insights, download the Blue Prism Cloud report

The customer service is slow to respond.

AbhijitKelkar

Delivery Head at Emergys Mexico

For more quotes and insights, download the INTELLIBOT report

Scalability Issues

Sentiment score

7.3

Blue Prism Cloud is scalable and efficient for large tasks, but some prefer rivals for easier enhancements.

Sentiment score

6.9

INTELLIBOT is scalable, adapting to larger teams, though some users rate its scalability lower than market alternatives.

As it adopts a decentralized model, I haven't encountered any scalability issues.

AyanBanerjee

Cloud & AI Architect at a tech vendor with 10,001+ employees

For more quotes and insights, download the Blue Prism Cloud report

No quotes available

For more quotes and insights, download the INTELLIBOT report

Stability Issues

Sentiment score

7.8

Blue Prism Cloud is highly rated for stability, with reliable performance despite occasional minor browser extension or upgrade issues.

Sentiment score

7.7

INTELLIBOT is stable and reliable with occasional glitches resolved through frequent updates, receiving a robust 7-8 rating.

No quotes available

For more quotes and insights, download the Blue Prism Cloud report

The product is good and pretty stable.

AbhijitKelkar

Delivery Head at Emergys Mexico

For more quotes and insights, download the INTELLIBOT report

Room For Improvement

Blue Prism Cloud needs simpler interface, more integrations, improved training, support, and enhanced infrastructure for better user experience.

INTELLIBOT users recommend less reliance on scripts, improved documentation, and enhancements in Java interaction, OCR, and customer support.

The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents.

AyanBanerjee

Cloud & AI Architect at a tech vendor with 10,001+ employees

For more quotes and insights, download the Blue Prism Cloud report

Customer support could also be improved, as they are slow to respond and appear to have policies that do not provide sufficient support for partners.

AbhijitKelkar

Delivery Head at Emergys Mexico

For more quotes and insights, download the INTELLIBOT report

Setup Cost

Blue Prism Cloud's pricing is higher than other RPA solutions, competitive for large enterprises but challenging for smaller ones.

Enterprise users find INTELLIBOT's pricing mixed, with costs ranging from $1,000 to $5,000, but value remains substantial.

The pricing has shifted to a more SaaS-based, usage-driven model which I find better.

AyanBanerjee

Cloud & AI Architect at a tech vendor with 10,001+ employees

For more quotes and insights, download the Blue Prism Cloud report

No quotes available

For more quotes and insights, download the INTELLIBOT report

Valuable Features

Blue Prism Cloud offers user-friendly automation with easy deployment, robust security, AI capabilities, and no-code features for efficiency.

INTELLIBOT provides intuitive automation features, including coding-free AI tasks, document classification, role management, and Citrix integration for efficiency.

The user-friendly interface of Blue Prism Cloud has significantly aided my team's ability to design automated processes.

AyanBanerjee

Cloud & AI Architect at a tech vendor with 10,001+ employees

For more quotes and insights, download the Blue Prism Cloud report

INTELLIBOT provides immediate cost savings on the headcount perspective, as a lot of operational tasks can be automated.

AbhijitKelkar

Delivery Head at Emergys Mexico

For more quotes and insights, download the INTELLIBOT report

Categories and Ranking

Blue Prism Cloud

Ranking in Robotic Process Automation (RPA)

8th

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Agentic Automation (6th)

INTELLIBOT

Ranking in Robotic Process Automation (RPA)

27th

Average Rating

7.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Robotic Process Automation (RPA) category, the mindshare of Blue Prism Cloud is 1.6%, up from 1.4% compared to the previous year. The mindshare of INTELLIBOT is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Blue Prism Cloud	1.6%
INTELLIBOT	0.9%
Other	97.5%

Robotic Process Automation (RPA)

Featured Reviews

AyanBanerjee

Cloud & AI Architect at a tech vendor with 10,001+ employees

Automation and AI integration enhance performance and user experience

The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents. I believe more capabilities in that area could be beneficial. At the moment, I don't recall any specific features or functionalities missing from Blue Prism Cloud that come to mind. In terms of complexity, I find that Blue Prism Cloud is somewhat straightforward to use. Flexibility-wise, it engages well with Microsoft-based technologies. However, there are challenges with OCR capabilities that remain an issue. While there are readily available features that work well, the effectiveness does depend significantly on the type of use case I am implementing.

Read full review

AbhijitKelkar

Delivery Head at Emergys Mexico

Implementation successfully automates operations but support response requires improvement

There are other INTELLIBOT products available in the market that are superior and have been around for a long time. ServiceNow's product could improve by increasing its promotion. Customer support could also be improved, as they are slow to respond and appear to have policies that do not provide sufficient support for partners. They expect partners to be self-sufficient, which seems unusual for a product company.

Read full review

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Top Industries

By visitors reading reviews

Construction Company

12%

Manufacturing Company

10%

Marketing Services Firm

10%

Educational Organization

Manufacturing Company

14%

Construction Company

10%

Educational Organization

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	7
Large Enterprise	22

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	5

Questions from the Community

What is your experience regarding pricing and costs for Blue Prism Cloud?

Concerning pricing, it's moderate now, but when it comes to the cloud, it is a bit expensive.

See all answers

What needs improvement with Blue Prism Cloud?

The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism community, they consistently request knowledge sessions for everything, whether it is a...

See all answers

What is your primary use case for Blue Prism Cloud?

My use case for Blue Prism Cloud is for automation.

See all answers

Which lesser known RPA vendor has the best chance at unseating today's market leaders?

Intellibot.io would be my suggestion. From DPA to RPA to cognitive model long to Chatbots to IOT they have come a long way since inception. Within the short time they have rose to the top contende...

See all answers

What needs improvement with INTELLIBOT?

There are other INTELLIBOT products available in the market that are superior and have been around for a long time. ServiceNow ( /products/servicenow-reviews )'s product could improve by increasing...

See all answers

What is your primary use case for INTELLIBOT?

I work as an implementation partner for ServiceNow ( /products/servicenow-reviews ), using INTELLIBOT ( /products/intellibot-reviews ) primarily for process automation.

See all answers

Comparisons

UiPath Platform vs Blue Prism Cloud

Compared 12% of the time

Blue Prism vs Blue Prism Cloud

Compared 9% of the time

Automation Anywhere vs Blue Prism Cloud

Compared 7% of the time

Nintex RPA vs Blue Prism Cloud

Compared 6% of the time

Fortra's Automate vs Blue Prism Cloud

Compared 5% of the time

More Blue Prism Cloud Competitors

UiPath Platform vs INTELLIBOT

Compared 13% of the time

Automation Anywhere vs INTELLIBOT

Compared 13% of the time

Jiffy.ai Automate vs INTELLIBOT

Compared 10% of the time

WorkFusion vs INTELLIBOT

Compared 8% of the time

Microsoft Power Automate vs INTELLIBOT

Compared 8% of the time

More INTELLIBOT Competitors

Product Reports

Buyer's Guide

Blue Prism Cloud

May 2026

Download Blue Prism Cloud product report

Buyer's Guide

INTELLIBOT

May 2026

Download INTELLIBOT product report

Also Known As

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce

No data available

Overview

Blue Prism Cloud offers robust automation capabilities for backend office operations with a user-friendly, no-code interface, enhancing security and cloud integration for organizational efficiency.

Blue Prism Cloud, a comprehensive automation platform, provides efficient process automation, leveraging features like Object Studio and flow design for ease of use and reusability. Non-programmers benefit from its intuitive interface, allowing for quick project turnaround with low-code development. Key features include seamless integration with cloud technologies and advanced AI functionalities, strengthening the automation of tasks. It's designed to enhance control and efficiency by enabling unattended automation, supported by solid security measures such as CyberArk. The platform's dashboard and analytics tools assist businesses in monitoring and management, making it a reliable choice for enhancing operations.

What are Blue Prism Cloud's features?

Process Automation: Automates backend processes with ease.
Object Studio: Facilitates flow design for streamlined automation.
No-Code Interface: Accessible to non-programmers for rapid deployment.
Security: Integrates with CyberArk for robust protection.
Advanced AI: Enhances automation with intelligent features.
Analytics: Offers tools for effective monitoring and management.

What benefits should users consider?

Speed in Execution: Reduces project turnaround time.
Customizability: Adapts to specific business needs.
Integration: Seamless with cloud platforms and applications.
Reliability: Ensures consistent operational performance.
User Engagement: Intuitive tools enhance user interaction.
Support Responsiveness: Access to timely and effective support.

In industries like finance, healthcare, and telecommunications, Blue Prism Cloud transforms operations by automating tasks such as test evaluation, process automation, and data integration across applications. Organizations automate accounting, CRM, and reporting functions while leveraging AI for document processing. The platform supports unattended automation, enabling businesses to craft tailored infrastructures to fulfill precise client needs.

SS&C Blue Prism

INTELLIBOT specializes in AI-powered process automation, offering advanced features like parallel activity and machine learning. Its intuitive, no-code interface simplifies operations for diverse industries, enhancing efficiency and reducing costs.

INTELLIBOT provides a comprehensive platform for desktop and robotic process automation, integrating seamless tools for AI and email automation. Its drag-and-drop interface, code-free visual editor, and IntelliCapture document processing streamline complex tasks. Despite needing improved documentation and some feature enhancements, INTELLIBOT continues to thrive in sectors demanding high automation efficiency, such as banking and recruitment. It integrates well with Microsoft applications and supports various automation solutions, easing workflows for companies.

What are the key features of INTELLIBOT?

Parallel Activity: Enables simultaneous task handling for greater efficiency.
Visual Editor: Simplifies process mapping with a user-friendly pictorial interface.
Machine Learning: Built-in capabilities for smarter and adaptive automation.
Drag-and-Drop Functionality: Facilitates intuitive AI and email automation setup.
IntelliCapture: Enhances document processing with advanced data capture abilities.

What benefits should be expected from INTELLIBOT?

Cost Savings: Reduces engineering complexity, decreasing operational costs.
Process Efficiency: Streamlines task automation across different sectors for productivity gains.
System Integration: Easily integrates with existing platforms, reducing deployment time.
Enhanced Flexibility: Supports diverse automation scenarios for adaptable workflows.

INTELLIBOT is deployed extensively in banking, power, and recruitment industries, leveraging its RPA and RDA capabilities to automate tasks efficiently. It performs well with Microsoft's suite, enhancing document scanning, data retrieval, and email management. Call centers and distributors benefit from improved process workflows and integration compatibility with tools like UiPath and Blue Prism.

ServiceNow

Sample Customers

Cabot Credit Management, Hovis, Utilita

Information Not Available

Buyer's Guide

Blue Prism Cloud vs. INTELLIBOT

April 2026

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