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Blackboard Collaborate vs Skype for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Collaborate
Ranking in Virtual Meetings
20th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Virtual Meetings category, the mindshare of Blackboard Collaborate is 2.4%, up from 0.6% compared to the previous year. The mindshare of Skype for Business is 5.2%, down from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Skype for Business5.2%
Blackboard Collaborate2.4%
Other92.4%
Virtual Meetings
 

Featured Reviews

YN
Teaching and Learning Systems Manager at a university with 5,001-10,000 employees
Useful in webinars, meetings and online classrooms
One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS.
reviewer1854369 - PeerSpot reviewer
Executive at a government with 201-500 employees
Relying on dependable communication features for efficient collaboration
I work with Microsoft Exchange. We use Microsoft Azure, though I am not involved with the back-end operations. I work with Microsoft Exchange and ServiceNow for the service desk. I do not work with Cloud Observability or Automation Engine. We use Microsoft Copilot with Teams. We do not use Microsoft Security Copilot as it is not cloud-based. We have moved from Skype for Business to Teams recently, though some of us still use Skype for Business because it is convenient. Skype for Business is particularly useful for remoting onto people's devices. I prefer Skype for Business over Teams for screen sharing. Sometimes there are compatibility issues when running Microsoft Teams and Skype for Business together. Phone calls in Teams might ring and then go silent, or the microphone might not detect calls from either application. I rate Skype for Business a 9 out of 10 because it works effectively with minimal issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."
"Document loading and annotation."
"The solution allows me to connect and collaborate with my classes."
"You can do meetings of up to two hundred people in a single conversation."
"The solution is easy to use and includes the ability to text message, video and voice chat, and transfer files."
"The tool's most valuable features are its audio and chat functions. They help us save time and have good telephone integration."
"I rate the solution's stability a nine on a scale where one is not stable and ten is very stable...I rate the solution's initial setup a nine on a scale where one is difficult, and ten is easy."
"Using this solution has helped us to cut long distance calls, as well as video services from third parties."
"The solution’s video quality is fine."
"The product's initial setup phase is very easy."
"We like the easy provisioning of Skype for Business Conferencing."
 

Cons

"We faced outages when the user limit went over a certain number."
"The system can overload when too many try logging in."
"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."
"The challenge we had with Skype for Business was with the signing in when a user signed out and when signing in back in again, there was a bit of a problem. We switched from Skype for Business to Teams, and Teams never had that sign-in problem once we did the switch."
"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."
"There are not many options, in terms of some other third-party integration."
"I venture to say that 30% of the people using this solution at our company have had issues with stability, due to the volatility and crashes."
"Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow."
"There are issues with the bandwidth, particularly for external meetings,"
"We have found that there is a lag because it cannot integrate with the internal landline."
"I don't recall coming across any big missing features."
 

Pricing and Cost Advice

Information not available
"Previously, I did not use another solution."
"The licensing is billed on a yearly basis."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
"I am using a corporate account for which I have not made any payments."
"It may be considered costly for certain markets, such as in India."
"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."
"We purchased an open license."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
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Top Industries

By visitors reading reviews
No data available
Marketing Services Firm
18%
Manufacturing Company
13%
Comms Service Provider
10%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise19
Large Enterprise27
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...
 

Also Known As

Blackboard Mobile
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

University of Derby Online, Universty of Warwick, University of Liverpool, City College Norwich, Northumberland College, Mid-Kent College, Watson Pharmaceutials, Capella University, Shore Tel Sky, Lincoln PD, City of Somerville MA, Somerset County Council
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about Blackboard Collaborate vs. Skype for Business and other solutions. Updated: February 2026.
881,821 professionals have used our research since 2012.