BlackBerry Cylance Cybersecurity vs SonicWall Capture Client comparison

BlackBerry and SonicWall are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #32 with an average rating of 8.1, while SonicWall is ranked #45 with an average rating of 8.0. BlackBerry holds a 1.0% mindshare in EPP, compared to SonicWall’s 0.6% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 100% of SonicWall users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

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2,744 Comparison Views

85% willing to recommend

SonicWall Capture Client

Read 10 SonicWall Capture Client reviews

1,702 Views
1,430 Comparison Views

100% willing to recommend

BlackBerry Cylance Cybersec...

SonicWall Capture Client

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Executive SummaryUpdated on Jul 27, 2025

BlackBerry Cylance Cybersecurity and SonicWall Capture Client compete in the cybersecurity solutions category. While both products offer advanced protection, BlackBerry Cylance may have the upper hand with its lightweight design and AI-driven threat detection.

Features: BlackBerry Cylance provides lightweight performance with negligible CPU impact and excels in zero-day threat protection using machine learning. Its AI-driven approach reduces the need for frequent database updates and offers comprehensive endpoint protection. SonicWall Capture Client integrates with SentinelOne for advanced threat management, features a rollback function for recovery post-attack, and utilizes Real-Time Deep Memory Inspection for enhanced threat mitigation.

Room for Improvement: BlackBerry Cylance could enhance quarantine file analysis and improve reporting accuracy to reduce false positives. Users also seek a more intuitive dashboard and faster technical support. SonicWall Capture Client needs optimization for excessive memory consumption and slower performance issues. It should also work on addressing network latency for improved service reliability.

Ease of Deployment and Customer Service: BlackBerry Cylance offers flexible deployment across hybrid and cloud environments, though users have mixed experiences with its technical support response times. SonicWall Capture Client is noted for positive customer service feedback and effective deployment across public and on-premises models, although it could improve coverage for complex inquiries.

Pricing and ROI: BlackBerry Cylance is a cost-effective solution with competitive licensing reflective of its value, though some users find it pricier than alternatives. It provides robust endpoint protection with minimal performance impact. SonicWall Capture Client is also considered cost-effective compared to competitors like CrowdStrike but can be viewed as expensive for SMBs. Both solutions are noted for solid ROI, driven by improved security and reduced labor for incident management.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. SonicWall Capture Client Report (Updated: July 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. SonicWall Capture Client

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

32nd

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

SonicWall Capture Client

Ranking in Endpoint Protection Platform (EPP)

45th

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Endpoint Detection and Response (EDR) (41st)

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.0%, down from 1.4% compared to the previous year. The mindshare of SonicWall Capture Client is 0.6%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

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LUIZ FERNANDO MARIANO SILVA

Data Office Protect - DPO at DATATRUSTY TECNOLOGIA

Enables faster updates and provides an easy-to-use user interface

I have an advanced license that includes all features. Though we have the license, we cannot use it completely because it is not enabled in the Microsoft tier. It does not make sense. We do not want to buy it separately because the price is different if we buy separate licenses.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."

"It secures different entry points into the network."

"The platform's most valuable features are the malware detection capabilities."

"The most valuable feature of CylancePROTECT is the support."

"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."

"The solution is very quick at easily changing the levels of protection for each computer and the server."

"I like the AI and mathematical components that they use."

"Does malware analysis. Blocks WannaCry and other attacks that have come out."

More BlackBerry Cylance Cybersecurity pros

"The product’s interface is easy to use."

"SonicWall Capture Client's scalability is nice."

"The solution serves as a very stable platform."

"The initial setup is straightforward."

"Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex."

"The threat protection feature of SonicWall Capture Client is most valuable."

"The most valuable features of SonicWall Capture Client are CSC (Capture Security Center), RTDMI (Real-Time Deep Memory Inspection), and the deep memory inspection feature."

"SonicWall Capture Client has a serial number to connect to your firewall."

More SonicWall Capture Client pros

Cons

"The solution should implement AI in the product."

"If they can add more features on top of their Persona feature that would be ideal."

"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."

"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."

"The solution needs better dashboards that are easier to use."

"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."

"The initial deployment was quite complicated."

"The security scripting needs improvement. It needs deeper security for scripting."

More BlackBerry Cylance Cybersecurity cons

"The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't."

"The implementation is not easy."

"An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement."

"They should improve their user interface."

"Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels."

"XDR cannot be used unless MDR services are purchased with SonicWall."

"The biggest issue with SonicWall Capture Client is network latency."

"SonicWall Capture Client should use less of our PC's memory, as it tends to slow down the performance."

More SonicWall Capture Client cons

Pricing and Cost Advice

"The licensing part of the product is too expensive compared to other solutions in the market."

"This cost of the license is approximately $5 USD monthly per user."

"The license price for this solution could be better. It's on the expensive side."

"We pay our license on a yearly basis and have just renewed for two years."

"The monthly fee is $55 USD per user."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

"The solution provides me with competitive pricing."

"Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"You have to pay for the solution, and a lot of customers do not want to pay."

"The product is very expensive."

"Here in Indonesia, SonicWall Capture Client costs five hundred thousand rupiahs for every endpoint. If I'm correct, you only have to pay the licensing fee, and there's no additional fee. To me, the pricing for SonicWall Capture Client is four out of five."

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Computer Software Company

12%

Government

Comms Service Provider

Government

13%

Computer Software Company

Educational Organization

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

What do you like most about SonicWall Capture Client?

SonicWall Capture Client's scalability is nice.

See all answers

What is your experience regarding pricing and costs for SonicWall Capture Client?

SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.

See all answers

What needs improvement with SonicWall Capture Client?

It is not similar to other products. For XDR, users have to use another product. XDR cannot be used unless MDR services are purchased with SonicWall. If a user has SonicWall MDR services, then they...

See all answers

Comparisons

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 15% of the time

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 13% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

More BlackBerry Cylance Cybersecurity Competitors

Microsoft Defender for Endpoint vs SonicWall Capture Client

Compared 20% of the time

SentinelOne Singularity Complete vs SonicWall Capture Client

Compared 19% of the time

CrowdStrike Falcon vs SonicWall Capture Client

Compared 11% of the time

Bitdefender Total Security vs SonicWall Capture Client

Compared 8% of the time

Huntress Managed EDR vs SonicWall Capture Client

Compared 7% of the time

More SonicWall Capture Client Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

August 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Endpoint Protection Platform (EPP)

August 2025

Download SonicWall Capture Client product report

Also Known As

Blackberry Protect

No data available

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

SonicWall Capture Client is a unified client platform that delivers multiple endpoint protection capabilities, including next-generation malware protection and application vulnerability intelligence. It leverages cloud sandbox file testing, comprehensive reporting, and enforcement for endpoint protection.

SonicWall

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Luton College

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. SonicWall Capture Client

July 2025

Free Report: BlackBerry Cylance Cybersecurity vs. SonicWall Capture Client

Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. SonicWall Capture Client and other solutions. Updated: July 2025.

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