BlackBerry Cylance Cybersecurity vs SonicWall Capture Client comparison

BlackBerry Cylance Cybersecurity vs. SonicWall Capture Client

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

20th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

SonicWall Capture Client

Ranking in Endpoint Protection Platform (EPP)

47th

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Endpoint Detection and Response (EDR) (39th)

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of SonicWall Capture Client is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

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Jasmit Singh Juneja

CEO & Technology Specialist at Karman Infotech Private Limited

A stable solution that is used for endpoint security and to protect computers from malware

We are using the latest version of SonicWall Capture Client. Fortinet is ahead of SonicWall. The range of appliances, equipment, availability in my country with the distributors, and the overall ecosystem of Fortinet is way better than SonicWall. My advice to others looking into using SonicWall Capture Client is to keep giving feedback to the companies regarding whatever improvements should be made. Overall, I rate SonicWall Capture Client an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Has good RAM capacity for the power I need"

"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."

"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."

"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue."

"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."

"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."

"Endpoints are protected in real-time without the need of a centralized server."

"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."

More BlackBerry Cylance Cybersecurity pros

"Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex."

"The threat protection feature of SonicWall Capture Client is most valuable."

"SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike."

"SonicWall Capture Client has a serial number to connect to your firewall."

"The most valuable features of SonicWall Capture Client are CSC (Capture Security Center), RTDMI (Real-Time Deep Memory Inspection), and the deep memory inspection feature."

"The initial setup is straightforward."

"SonicWall Capture Client's scalability is nice."

"Considering other products, SonicWall Capture Client has two differentiators."

More SonicWall Capture Client pros

Cons

"They could improve on the false positives, reporting and whitelisting features."

"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."

"It needs real analysis of quarantined files. The EDR product isn't showing much right now."

"It is hard to manage."

"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."

"I would say one thing that they might need to bring in is protection for mobile devices."

"The solution’s user interface could be improved."

"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."

More BlackBerry Cylance Cybersecurity cons

"SonicWall Capture Client could be made a little lighter than it currently is in terms of memory consumption."

"The biggest issue with SonicWall Capture Client is network latency."

"The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't."

"SonicWall Capture Client should use less of our PC's memory, as it tends to slow down the performance."

"It takes technical support too long to resolve an issue."

"An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement."

"Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels."

"They should improve their user interface."

More SonicWall Capture Client cons

Pricing and Cost Advice

"We pay our license on a yearly basis and have just renewed for two years."

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."

"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc."

"I think that the price we are paying is good for what it is."

"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."

"It's not so heavily priced; rather, it's average and decent."

"The monthly fee is $55 USD per user."

"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"The product is very expensive."

"You have to pay for the solution, and a lot of customers do not want to pay."

"Here in Indonesia, SonicWall Capture Client costs five hundred thousand rupiahs for every endpoint. If I'm correct, you only have to pay the licensing fee, and there's no additional fee. To me, the pricing for SonicWall Capture Client is four out of five."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

12%

Government

Financial Services Firm

Government

11%

Computer Software Company

10%

Educational Organization

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

What needs improvement with Blackberry Protect?

What do you like most about SonicWall Capture Client?

SonicWall Capture Client's scalability is nice.

What is your experience regarding pricing and costs for SonicWall Capture Client?

SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.

What needs improvement with SonicWall Capture Client?

SonicWall Capture Client could benefit from an improved graphical user interface with more modern and minimal icons. Additionally, one of the drawbacks is that I cannot use Advanced and Premier lic...

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Product Reports

BlackBerry Cylance Cybersecurity

Download BlackBerry Cylance Cybersecurity product report

Endpoint Protection Platform (EPP)

Download SonicWall Capture Client product report

Also Known As

Blackberry Protect

No data available

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

SonicWall Capture Client is a unified client platform that delivers multiple endpoint protection capabilities, including next-generation malware protection and application vulnerability intelligence. It leverages cloud sandbox file testing, comprehensive reporting, and enforcement for endpoint protection.

SonicWall

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Luton College

BlackBerry Cylance Cybersecurity vs. SonicWall Capture Client