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BlackBerry Cylance Cybersecurity vs SonicWall Capture Client comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
SonicWall Capture Client
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
12
Ranking in other categories
Endpoint Detection and Response (EDR) (33rd)
 

Mindshare comparison

As of August 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.9%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.6%, up from 1.0% compared to the previous year. The mindshare of SonicWall Capture Client is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.9%
BlackBerry Cylance Cybersecurity1.6%
SonicWall Capture Client0.9%
Other93.6%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
HT
Product Manager at wahana piranti teknologi
Has consistently delivered double-layer protection and simplified policy application while needing mobile compatibility and better MacOS support
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.Occasionally, the Sentinel engine becomes unresponsive, particularly when customers do not properly restart or shutdown their systems. This requires a hard restart after installation to resolve the issue. Installation on Mac OS can be challenging, requiring multiple attempts due to version compatibility requirements. We must ensure the SonicWall Capture Client version is stable for Mac OS. The RAM usage is higher compared to SentinelOne, utilizing approximately 150 megabytes of memory. This is a common concern from customers, and reducing RAM consumption would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability-wise, it is good; I did not hear about any issues in terms of stability, and Cortex XDR by Palo Alto Networks can be trusted completely."
"The initial setup is pretty easy."
"Traps pays for itself within the first 16 months of a three-year subscription."
"Cortex XDR can integrate the firewalls and determine the tendencies of the attacks. It's a new generation antivirus, with protection endpoints and detection response. It is very easy to use and everybody can operate the solution."
"The stability of this product is very good."
"In one single alert, we are getting the network telemetry, endpoint telemetry, email security telemetry, and proxy telemetry all in one single ticket, making it very easy."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"The solution is a new generation XDR that has a lot of artificial intelligence modules."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"My advice to someone considering this solution is that it's a popular product and you should really go for it."
"The stability is perfect, and it is leaps and bounds beyond our previous solution by McAfee."
"A user can continue to add endpoints and the solution will continue to perform well."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"The solution is pretty easy to scale."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"The product’s interface is easy to use."
"The most valuable features of SonicWall Capture Client are CSC (Capture Security Center), RTDMI (Real-Time Deep Memory Inspection), and the deep memory inspection feature."
"The initial setup is straightforward."
"SonicWall Capture Client's scalability is nice."
"Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex."
"The solution has this very useful rollback feature, in which even if the system is infected by the worst malware or ransomware or anything, your data won't be lost."
"The solution serves as a very stable platform."
"SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike."
 

Cons

"The server sometimes stops continuously to check things so it would be helpful to receive access updates or technical reasons."
"Cortex XDR by Palo Alto Networks is a very good product, but financially, it is very expensive, so the company should look into that area."
"The playbooks could be improved to include more functionalities or actions."
"Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want."
"Cortex XDR could improve its sales support team, including better commission structures and referral programs."
"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"It's more focused on network communication. If a customer wants to increase the level of protection and start working with documents, it's impossible to integrate these features into the system. It's more of a communication-oriented system than a content security-oriented system."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions."
"CylancePROTECT could be improved in its technical support and communication."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"CylancePROTECT's dashboard could be more user-friendly."
"The security scripting needs improvement. It needs deeper security for scripting."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"The product needs to continue to offer better alerts, in particular around false positives, and it needs to reduce them from happening."
"Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels."
"SonicWall Capture Client should use less of our PC's memory, as it tends to slow down the performance."
"An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement."
"The biggest issue with SonicWall Capture Client is network latency."
"They should improve their user interface."
"We weren't very happy with the product itself and therefore don't know if it is worth it to spend the money we have on it."
"The implementation is not easy."
"While I believe SonicWall Capture Client is a good tool, it has some incompatibility with some applications that is very aggressive sometimes, and in this situation, it needs some fine-tuning, aggressive fine-tuning, or maybe sometimes needs to open a trouble ticket to make a fine-tuning."
 

Pricing and Cost Advice

"The solution is expensive. It's pricing is on a yearly-basis."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"Cortex XDR’s pricing is very reasonable."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"The license price for this solution could be better. It's on the expensive side."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"The monthly fee is $55 USD per user."
"The tool is not that expensive."
"I think that the price we are paying is good for what it is."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"Here in Indonesia, SonicWall Capture Client costs five hundred thousand rupiahs for every endpoint. If I'm correct, you only have to pay the licensing fee, and there's no additional fee. To me, the pricing for SonicWall Capture Client is four out of five."
"You have to pay for the solution, and a lot of customers do not want to pay."
"The product is very expensive."
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Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
10%
Financial Services Firm
10%
Construction Company
12%
Outsourcing Company
8%
Comms Service Provider
7%
Manufacturing Company
7%
Comms Service Provider
11%
Construction Company
9%
Government
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business12
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
What is your experience regarding pricing and costs for SonicWall Capture Client?
I am familiar with the pricing of SonicWall Capture Client, and we have two parameters for pricing. One is the MSP ve...
What needs improvement with SonicWall Capture Client?
While I believe SonicWall Capture Client is a good tool, it has some incompatibility with some applications that is v...
What is your primary use case for SonicWall Capture Client?
We have a partnership with SonicWall, and we are not just a customer, but a user. We have been partners since 2012 an...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Luton College
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. SonicWall Capture Client and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.