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BlackBerry Cylance Cybersecurity vs SonicWall Capture Client comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
SonicWall Capture Client
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
12
Ranking in other categories
Endpoint Detection and Response (EDR) (32nd)
 

Mindshare comparison

As of October 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.7%, up from 1.1% compared to the previous year. The mindshare of SonicWall Capture Client is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
SonicWall Capture Client0.8%
BlackBerry Cylance Cybersecurity1.7%
Other93.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
HT
Product Manager at wahana piranti teknologi
Has consistently delivered double-layer protection and simplified policy application while needing mobile compatibility and better MacOS support
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.Occasionally, the Sentinel engine becomes unresponsive, particularly when customers do not properly restart or shutdown their systems. This requires a hard restart after installation to resolve the issue. Installation on Mac OS can be challenging, requiring multiple attempts due to version compatibility requirements. We must ensure the SonicWall Capture Client version is stable for Mac OS. The RAM usage is higher compared to SentinelOne, utilizing approximately 150 megabytes of memory. This is a common concern from customers, and reducing RAM consumption would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Palo Alto is the core of the security infrastructure in the environment."
"The good thing about the product is that it's always scanning."
"I recognize that Cortex XDR by Palo Alto Networks is one of the best products in its category regarding capabilities."
"We can visualize and control the activities in the environment from anywhere."
"We can use Cortex XDR to get the entire graph of the incidents from source to destination, and we can take remedial action."
"Stability is one of the features we like the most."
"The behavior-based detection feature is valuable."
"From the Palo Alto side, whatever they buy, they integrate that really well into their integration suite, and that makes a massive difference."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"The initial setup of CylancePROTECT is very easy."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"The solution’s AI is its most valuable feature."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"The solution is pretty easy to scale."
"The most valuable features of SonicWall Capture Client are CSC (Capture Security Center), RTDMI (Real-Time Deep Memory Inspection), and the deep memory inspection feature."
"Overall, I believe SonicWall Capture Client is a good tool; it is easy, practical, and very effective."
"SonicWall Capture Client is the best endpoint security product I've ever used."
"Considering other products, SonicWall Capture Client has two differentiators."
"SonicWall Capture Client provides dual protection through two multi-engines: SonicWall Capture Client sandboxing and SentinelOne agent, with features like content blocking, real-time 24/7 protection without signature updates, and advanced machine learning that eliminates concerns about manual updates, making it more protective and easier to deploy."
"The initial setup is straightforward."
"The solution has this very useful rollback feature, in which even if the system is infected by the worst malware or ransomware or anything, your data won't be lost."
"SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike."
 

Cons

"This product has not improved my organization - in fact, we are in the process of moving back to another product as a result of Cortex's horrible impact on system performance."
"As an improvement, I would like to see enhanced connection speeds."
"If he is using a smaller company, he can depend on some other tools because Cortex XDR by Palo Alto Networks is a bit expensive."
"Cortex XDR by Palo Alto Networks is a strong tool, but it is true that digesting information sometimes makes the tool go a little bit slower."
"I have faced some issues with Cortex XDR by Palo Alto Networks; there is room for improvement in the sense that certain options prevent us from seeing and segregating data."
"Additionally, I think the price is very high, and if it can be adjusted, I believe it will be a very good solution."
"The main issue I could point out is the offline agents and the way that it is missing."
"Whenever the tool releases a new version when deploying the product across the organization, I feel like there are some disturbances in the CPU usage after upgrading the tool to the latest version."
"The stability could be improved."
"I would not rate this solution in the top five for things like presenting information, or ease of use."
"There are a lot of false positives and it takes up a lot of time."
"It should provide more details about the events that they have detected."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"It is not stable. The solution has caused six crashes over two years, with one of them requiring us to rebuild all of our Windows 10 devices."
"If they can improve the technical support SLA, that aspect of the product will be much appreciated."
"SonicWall Capture Client could be made a little lighter than it currently is in terms of memory consumption."
"It takes technical support too long to resolve an issue."
"An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement."
"The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't."
"XDR cannot be used unless MDR services are purchased with SonicWall."
"The implementation is not easy."
"Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels."
"They should improve their user interface."
 

Pricing and Cost Advice

"It has a yearly renewal."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"It's about $55 per license on a yearly basis."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"The price of the solution is high for the license and in general."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"We would just add more if there are new users, but right now you just need one license for per user."
"I think that the price we are paying is good for what it is."
"It's not so heavily priced; rather, it's average and decent."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"The product is very expensive."
"You have to pay for the solution, and a lot of customers do not want to pay."
"Here in Indonesia, SonicWall Capture Client costs five hundred thousand rupiahs for every endpoint. If I'm correct, you only have to pay the licensing fee, and there's no additional fee. To me, the pricing for SonicWall Capture Client is four out of five."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
10%
Construction Company
12%
Outsourcing Company
11%
Comms Service Provider
7%
Manufacturing Company
7%
Comms Service Provider
12%
Outsourcing Company
11%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business12
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
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What is your experience regarding pricing and costs for SonicWall Capture Client?
I am familiar with the pricing of SonicWall Capture Client, and we have two parameters for pricing. One is the MSP ve...
What needs improvement with SonicWall Capture Client?
While I believe SonicWall Capture Client is a good tool, it has some incompatibility with some applications that is v...
What is your primary use case for SonicWall Capture Client?
We have a partnership with SonicWall, and we are not just a customer, but a user. We have been partners since 2012 an...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Luton College
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. SonicWall Capture Client and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.