BlackBerry Cylance Cybersecurity vs SonicWall Capture Client comparison

BlackBerry and SonicWall are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #30 with an average rating of 8.3, while SonicWall is ranked #45 with an average rating of 8.0. BlackBerry holds a 1.1% mindshare in EPP, compared to SonicWall’s 0.6% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 100% of SonicWall users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

2,759 Views
2,511 Comparison Views

85% willing to recommend

SonicWall Capture Client

Read 11 SonicWall Capture Client reviews

1,604 Views
1,331 Comparison Views

100% willing to recommend

BlackBerry Cylance Cybersec...

SonicWall Capture Client

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Executive SummaryUpdated on Jul 27, 2025

BlackBerry Cylance Cybersecurity and SonicWall Capture Client compete in the cybersecurity solutions category. While both products offer advanced protection, BlackBerry Cylance may have the upper hand with its lightweight design and AI-driven threat detection.

Features: BlackBerry Cylance provides lightweight performance with negligible CPU impact and excels in zero-day threat protection using machine learning. Its AI-driven approach reduces the need for frequent database updates and offers comprehensive endpoint protection. SonicWall Capture Client integrates with SentinelOne for advanced threat management, features a rollback function for recovery post-attack, and utilizes Real-Time Deep Memory Inspection for enhanced threat mitigation.

Room for Improvement: BlackBerry Cylance could enhance quarantine file analysis and improve reporting accuracy to reduce false positives. Users also seek a more intuitive dashboard and faster technical support. SonicWall Capture Client needs optimization for excessive memory consumption and slower performance issues. It should also work on addressing network latency for improved service reliability.

Ease of Deployment and Customer Service: BlackBerry Cylance offers flexible deployment across hybrid and cloud environments, though users have mixed experiences with its technical support response times. SonicWall Capture Client is noted for positive customer service feedback and effective deployment across public and on-premises models, although it could improve coverage for complex inquiries.

Pricing and ROI: BlackBerry Cylance is a cost-effective solution with competitive licensing reflective of its value, though some users find it pricier than alternatives. It provides robust endpoint protection with minimal performance impact. SonicWall Capture Client is also considered cost-effective compared to competitors like CrowdStrike but can be viewed as expensive for SMBs. Both solutions are noted for solid ROI, driven by improved security and reduced labor for incident management.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. SonicWall Capture Client Report (Updated: September 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. SonicWall Capture Client

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

30th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

SonicWall Capture Client

Ranking in Endpoint Protection Platform (EPP)

45th

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Endpoint Detection and Response (EDR) (43rd)

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.3% compared to the previous year. The mindshare of SonicWall Capture Client is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
BlackBerry Cylance Cybersecurity	1.1%
SonicWall Capture Client	0.6%
Other	98.3%

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Hesdi Triantono

Product Manager at wahana piranti teknologi

Has consistently delivered double-layer protection and simplified policy application while needing mobile compatibility and better MacOS support

A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.Occasionally, the Sentinel engine becomes unresponsive, particularly when customers do not properly restart or shutdown their systems. This requires a hard restart after installation to resolve the issue. Installation on Mac OS can be challenging, requiring multiple attempts due to version compatibility requirements. We must ensure the SonicWall Capture Client version is stable for Mac OS. The RAM usage is higher compared to SentinelOne, utilizing approximately 150 megabytes of memory. This is a common concern from customers, and reducing RAM consumption would be beneficial.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue."

"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."

"The solution runs in the background, and I do not need to care about it."

"The most valuable feature of CylancePROTECT is the support."

"On the management side, we liked the way it displays things."

"The deployment of updates is easy."

"The most functional item that we use is the process to turn off the false flags that it causes."

"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."

More BlackBerry Cylance Cybersecurity pros

"SonicWall Capture Client has a serial number to connect to your firewall."

"SonicWall Capture Client's scalability is nice."

"SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike."

"The most valuable features of SonicWall Capture Client are CSC (Capture Security Center), RTDMI (Real-Time Deep Memory Inspection), and the deep memory inspection feature."

"Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex."

"The threat protection feature of SonicWall Capture Client is most valuable."

"SonicWall Capture Client provides dual protection through two multi-engines: SonicWall Capture Client sandboxing and SentinelOne agent, with features like content blocking, real-time 24/7 protection without signature updates, and advanced machine learning that eliminates concerns about manual updates, making it more protective and easier to deploy."

"The product’s interface is easy to use."

More SonicWall Capture Client pros

Cons

"The company that sells us the licenses sometimes doesn't know how to do certain things."

"The solution’s technical support could be improved."

"I would say one thing that they might need to bring in is protection for mobile devices."

"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."

"The solution should implement AI in the product."

"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."

"It's a good solution but some features just need to be updated."

"It should provide more details about the events that they have detected."

More BlackBerry Cylance Cybersecurity cons

"SonicWall Capture Client should use less of our PC's memory, as it tends to slow down the performance."

"SonicWall Capture Client could be made a little lighter than it currently is in terms of memory consumption."

"XDR cannot be used unless MDR services are purchased with SonicWall."

"It takes technical support too long to resolve an issue."

"The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't."

"Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels."

"They should improve their user interface."

"An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement."

More SonicWall Capture Client cons

Pricing and Cost Advice

"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."

"The tool is not that expensive."

"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."

"Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."

"The monthly fee is $55 USD per user."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"Here in Indonesia, SonicWall Capture Client costs five hundred thousand rupiahs for every endpoint. If I'm correct, you only have to pay the licensing fee, and there's no additional fee. To me, the pricing for SonicWall Capture Client is four out of five."

"You have to pay for the solution, and a lot of customers do not want to pay."

"The product is very expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

11%

Government

Comms Service Provider

Government

12%

Educational Organization

Comms Service Provider

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	1

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

What is your experience regarding pricing and costs for SonicWall Capture Client?

SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.

See all answers

What needs improvement with SonicWall Capture Client?

It is not similar to other products. For XDR, users have to use another product. XDR cannot be used unless MDR services are purchased with SonicWall. If a user has SonicWall MDR services, then they...

See all answers

What is your primary use case for SonicWall Capture Client?

I am a distributor, but I can be counted as a reseller. It does not differ anyway. Most of my clients are SMBs, and I inform them that they should protect their servers with this kind of product, n...

See all answers

Comparisons

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 14% of the time

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 13% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

More BlackBerry Cylance Cybersecurity Competitors

SentinelOne Singularity Complete vs SonicWall Capture Client

Compared 17% of the time

Microsoft Defender for Endpoint vs SonicWall Capture Client

Compared 17% of the time

CrowdStrike Falcon vs SonicWall Capture Client

Compared 10% of the time

Bitdefender Total Security vs SonicWall Capture Client

Compared 8% of the time

Fortinet FortiClient vs SonicWall Capture Client

Compared 8% of the time

More SonicWall Capture Client Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

October 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Endpoint Protection Platform (EPP)

September 2025

Download SonicWall Capture Client product report

Also Known As

Blackberry Protect

No data available

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

SonicWall Capture Client is a unified client platform that delivers multiple endpoint protection capabilities, including next-generation malware protection and application vulnerability intelligence. It leverages cloud sandbox file testing, comprehensive reporting, and enforcement for endpoint protection.

SonicWall

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Luton College

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. SonicWall Capture Client

September 2025

Free Report: BlackBerry Cylance Cybersecurity vs. SonicWall Capture Client

Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. SonicWall Capture Client and other solutions. Updated: September 2025.

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