BizTalk Server vs Pega Platform comparison

Microsoft and Pega are both solutions in the Process Automation category. Microsoft is ranked #14 with an average rating of 7.1, while Pega is ranked #4 with an average rating of 8.2. Microsoft holds a 0.8% mindshare in PA, compared to Pega’s 6.0% mindshare. Additionally, 85% of Microsoft users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

BizTalk Server

Read 14 BizTalk Server reviews

1,197 Views
515 Comparison Views

85% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

10,302 Views
3,606 Comparison Views

91% willing to recommend

BizTalk Server

Pega Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

Pega Platform and BizTalk Server compete in the integration and BPM tools category. Pega seems to have the upper hand due to its adaptability, cloud capabilities, and user-friendly environment, while BizTalk is strong in sophisticated integration for complex transactions.

Features: Pega Platform offers features like cloud-based BPM solutions, robust integration capabilities, and extensive case management tools, making it ideal for agile businesses. BizTalk Server excels in providing sophisticated integration features, reliable message routing, and comprehensive orchestration tools beneficial for transaction processing.

Room for Improvement: Pega Platform could improve in areas like unit testing, high pricing structure, and cloud adoption speed. Enhancements in RPA and integration processes are also noted. BizTalk Server faces challenges with its on-premises nature, limited cloud support, and costly upgrades, where improvements in monitoring and scalability are needed.

Ease of Deployment and Customer Service: Pega Platform provides flexible deployment options including on-premises and various cloud models, along with generally responsive support. BizTalk Server's focus on on-premises deployment results in less flexibility compared to modern cloud solutions and often requires external assistance for cloud integration.

Pricing and ROI: Pega Platform is considered high-priced, tailored for large enterprises, but reports strong ROI due to its comprehensive features. For SMEs, its cost-effectiveness is questionable due to steep licensing and additional costs. BizTalk Server, while less expensive than some cloud services, remains costly compared to open-source solutions, with ROI hinging on full utilization of its capabilities.

To learn more, read our detailed BizTalk Server vs. Pega Platform Report (Updated: July 2025).

Buyer's Guide

BizTalk Server vs. Pega Platform

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BizTalk Server

Ranking in Process Automation

14th

Average Rating

7.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Business-to-Business Middleware (8th)

Pega Platform

Ranking in Process Automation

4th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Business Process Management (BPM) (5th), Rapid Application Development Software (9th), Low-Code Development Platforms (7th)

Mindshare comparison

As of July 2025, in the Process Automation category, the mindshare of BizTalk Server is 0.8%, up from 0.7% compared to the previous year. The mindshare of Pega Platform is 6.0%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Vignesh Kumar Sekar

Senior Analyst at Sword Group

Enables message routing and provides a secure way to communicate between two systems

The AS2 communication protocol is one of the most advanced processes. It enables a handshake with the source and target systems using certificates. It is the most secure way of communicating between two systems. It is an advantage. We can do a lot of message routing. If we want to handle large data, we can put the data into different patterns to process it. We can do it through sequential convoy or parallel convoy orchestration. BizTalk comes with SQL Server. We can load temporary data in the database and use the batch process from BizTalk. It is an added advantage. Creating agreements is a manual job, but it's quite easy in BizTalk. Even a fresh college graduate can configure AS2 certificates and partner profiles and communicate with other systems. It is easy.

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Balaji Choda

Architect at American Express

Cost-effective wwith good automation and enhanced UI flexibility

Initially, the Pega Platform was used as a BPM tool. Now, it is not limited to BPM. We can use it for CPM, GRM, and various other functions. We also utilize robotic automation, including desktop automation and process automation The Pega Platform helps in integrating a lot of manual data and…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"BizTalk Server offers workflow functionality that I find very effective for process automation."

"The most valuable feature of BizTalk Server is that it will turn XML into flexible transactions."

"The AS2 communication protocol is one of the most advanced processes."

"Compared to the current solutions I use, like Azure Logic Apps and other cloud services, BizTalk was far better and more reliable."

"Essentially, you can do whatever you like with these systems, and you do not have to take care about the scaling because if one server is overloaded, it just forwards the message to the next server, even if it were designated to a specific server. It weeds out the messages according to the load. If you want to scale it, you just add new servers."

"The most valuable feature is its reliability and stability. The first version of BizTalk was released in 2000, and many companies still use it. It was stable until 2013 when we had support."

"The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good."

"BIzTalk's integration with Visual Studio is the most valuable feature of this product."

More BizTalk Server pros

"Pricing is a little on the high side."

"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."

"The most valuable feature of the product is that it's very customer-centric. It's easy to use for a customer or a user. It's also easy for someone who is developing an application. You can develop different features in just one place. You don't have to go to different places."

"It's not too expensive."

"Powerful, full-featured business process management with excellent support"

"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."

"The flexibility of the Pega Platform in allowing use of different UI architectures, such as React and Angular, is also appreciated."

"The technical support of Pega BPM is very good."

More Pega Platform pros

Cons

"BizTalk Server is an outdated legacy system that does not support messaging."

"BizTalk lacks native cloud support. BizTalk doesn't offer in-built support for cloud. We need to use third-party adapters to connect it to cloud services."

"The deployment could be simplified."

"BizTalk is in the past, Microsoft is not going to evolve it any further or add any new features."

"Updating things in BizTalk is a headache."

"It's a complex product because you have many degrees of freedom to connect different parts together. Whether it's sensible or not, is up to you, but the machine does allow it. But because of the vast degrees of freedom, it's complex."

"The product could be improved in monitoring, managing, and support functionalities."

"BizTalk Server needs improvements, especially because we use it for EDI messaging, and it would be very useful to have enhanced tracking capabilities for message tracking and archiving of messages."

More BizTalk Server cons

"Containerization should be improved in relation to Pega because Camunda is deployable in the containerization deployment process."

"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."

"The workflow automation can be slow, so there is room for improvement there."

"The solution needs to invest more in its technology. For public and private clouds, for example, the development environment is slow. Saving events should take one to two seconds, max, and because you are making changes often, the slowness cuts down on productivity because we have to wait for things to save before continuing."

"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."

"The technical support is very low, rated at a one or two out of ten."

"The solution would benefit from more integration capabilities."

"The licensing cost is very high."

More Pega Platform cons

Pricing and Cost Advice

"The solution is expensive."

"BizTalk Server is cheap. I would rate its pricing a two out of five."

"Based on the knowledge, it is relatively cheaper than Azure Identity Services and cloud services in general."

"BizTalk Server is not freeware. There's a significant licensing cost involved. Be sure you will actually utilize its features fully."

"The cost will depend on the client's requirements."

"It was not cheap, but it was affordable."

"Pricing is good."

"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."

"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."

"There are multiple Pega licensing models, including outcome- and revenue-based licensing models"

"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."

"The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case."

"I am not aware of the cost. But, considering the licenses, user licenses, and infrastructure, I'd guess around a million USD."

"The product pricing is considered reasonable compared to other solutions in the market."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Manufacturing Company

13%

Computer Software Company

11%

Healthcare Company

Financial Services Firm

27%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about BizTalk Server?

The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good.

See all answers

What needs improvement with BizTalk Server?

BizTalk Server needs improvements, especially because we use it for EDI messaging, and it would be very useful to have enhanced tracking capabilities for message tracking and archiving of messages....

See all answers

What advice do you have for others considering BizTalk Server?

BizTalk Server has adapted to the changing needs of business over time with steady development, but there are new requirements, for example, on APIs, application programming interfaces. That functi...

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

MuleSoft Anypoint Platform vs BizTalk Server

Compared 16% of the time

SEEBURGER Business Integration Suite vs BizTalk Server

Compared 14% of the time

Camunda vs BizTalk Server

Compared 14% of the time

IBM Sterling B2B Integration Services vs BizTalk Server

Compared 9% of the time

IBM B2B Integrator vs BizTalk Server

Compared 5% of the time

More BizTalk Server Competitors

ServiceNow vs Pega Platform

Compared 17% of the time

Camunda vs Pega Platform

Compared 15% of the time

Appian vs Pega Platform

Compared 7% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

IBM BPM vs Pega Platform

Compared 5% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

BizTalk Server

July 2025

Download BizTalk Server product report

Buyer's Guide

Pega Platform

July 2025

Download Pega Platform product report

Also Known As

No data available

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

Connects systems both inside and across organizations, exchange data and orchestrate business processes across multiple systems.

Microsoft

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Sample Customers

Centrebet, Seoul National University Bundang Hospital, QualCare, Wªrth Handelsges.m.b.H, DTEK, Allscripts, United BioSource, Hogg Robinson

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

BizTalk Server vs. Pega Platform

July 2025

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