No more typing reviews! Try our Samantha, our new voice AI agent.

Bizagi vs Tray.io comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Ranking in Process Automation
10th
Ranking in Low-Code Development Platforms
13th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
84
Ranking in other categories
Business Process Design (2nd), Business Process Management (BPM) (6th), Rapid Application Development Software (17th), No-Code Development Platforms (5th), Process Mining (7th), Business Orchestration and Automation Technologies (16th)
Tray.io
Ranking in Process Automation
30th
Ranking in Low-Code Development Platforms
25th
Average Rating
7.4
Reviews Sentiment
5.9
Number of Reviews
3
Ranking in other categories
Cloud Data Integration (21st), Integration Platform as a Service (iPaaS) (17th)
 

Mindshare comparison

As of April 2026, in the Process Automation category, the mindshare of Bizagi is 3.6%, down from 6.8% compared to the previous year. The mindshare of Tray.io is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Bizagi3.6%
Tray.io0.7%
Other95.7%
Process Automation
 

Featured Reviews

Micah Rachuonyo - PeerSpot reviewer
Principal Standardization Officer at KEBS
Has helped me create clean and structured process maps with a simple setup experience
I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I would appreciate additional features for the free version. Currently, the elements in a process map are limited to activities, decisions, flows, and start/end points. The decision map could be improved to allow more than three options at a decision point.
SS
Principal AI and Data Science Engineer at a manufacturing company with 10,001+ employees
Marketing A/B tests have gained deeper insights from user behavior and unified global reporting
The best features Tray.io offers include excellent visualization capabilities and a dashboard, which stand out to me the most. I appreciate that it is very easy to convert the data we receive from Tray.io into dashboards from Power BI, which is extremely useful. I would also appreciate if in the future Tray.io provides a way to natively convert the data to Tableau. Tray.io has positively impacted my organization as it provides a trusted way to organize data results and share them throughout the company at once. As a multinational and very large company, it is definitely beneficial that those of us in the UK can use the same format that colleagues use in India, and the entire data architecture is framed within a trusted system from an established organization. As far as I know, Tray.io has been operating for the last 12 years, making it a very reliable system.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bizagi reduced our time to market; we developed the solution in a few months, and then we were ready to execute processes."
"In Bizagi, all of the features are valuable."
"Bizagi is a very useful tool because it does not require you to program. The user logic is very easy to understand even for people who are not engineers or developers."
"Bizagi is a very useful tool because it does not require you to program, and the user logic is very easy to understand, even for people who are not engineers nor developers."
"The most beneficial features of Bizagi for our business processes are its seamless connectivity between process elements and its ability to automate tasks and perform simulations."
"The amount of control that this solution provides is great."
"Bizagi is really great for beginners because it's user-friendly and you can learn in it quickly, whereas other similar software are harder."
"It can be useful as a tool to improve your communications and the control of your processes. For example, when you have to explain a process to seven or eight stakeholders who think differently as well as have different experiences in different functional departments, it is not easy. Sometimes you are using a lot of technical terms, and other times, you are dealing with management terminology. The visual representation helps you create a better alignment and understanding for different roles and stakeholders of your workforce."
"Tray.io has positively impacted my organization as it provides a trusted way to organize data results and share them throughout the company at once."
"Tray.io has positively impacted my organization by helping us keep our internal database and this third-party service in sync, and it has really helped us automate a lot of that work because it is fairly straightforward to maintain and develop."
"Tray.io has positively impacted my organization by reducing the amount of redundant tasks that our team performs by approximately 80%, and the numbers are quite significant with the workflows alone, as we are working towards creating and utilizing AI within these workflows as well."
 

Cons

"Cloud support for their process mapping tool could be better."
"It would be helpful if they added some extra features in the next update."
"The technical support is not fast enough and should be improved."
"A more complex management of documents, such as advanced searches, indexing etc, without needing to integrate with ECM's (Enterprise Content Management Systems)"
"Bizagi doesn't have integrations with other solutions, such as ERP systems; in the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult."
"There is lots of instability with V 11.1. We are suspecting configuration management problems on the Bizagi side."
"The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself."
"Their multi-production is a little complicated, despite the fact that they now have Microdeployment."
"As our product got more complex, we needed to add more and more complexity to Tray.io in terms of our setup, and that is when the benefits of it being no-code or low-code started to pale in comparison to the cost of making everything slightly more complicated."
"One way Tray.io could be improved, especially for people coming in with no real coding experience, is with more comprehensive error messages."
"I have found that the error management in my main use case with Tray.io is not as effective as we would prefer."
 

Pricing and Cost Advice

"The modeler itself is free. For the whole BPM suite, there are other options that may be better."
"The pricing model is good; I believe it's free for up to 20 users, and then they start charging. I hear the solution can get quite expensive, however."
"For the prices, we didn't try a negotiations about licensing or pricing, but if i can say a word about this, I find Bizagi prices to be well thought out."
"Some solutions are completely free. One would be the business process diagramming tool, the server beneath it, and the automation tool. You don't need to pay to map the business process, but you would need to when you want to execute any of the commands. So, basically, they lure you in with a free ride, and when you want to scale the solution, you'll have to pay for it."
"The modeling part of the software is free. Most of the time, it is used for this purpose."
"I used to be very pleased with the pricing. Now, it's a bit more complicated. I don't remember exactly, however, it might be $10 a month per user."
"It has a very high price. Many clients complain about the price for maintaining the application on Bizagi."
"If they can freeze the pricing in a contract, I advise them to do so."
Information not available
report
Use our free recommendation engine to learn which Process Automation solutions are best for your needs.
892,287 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Government
9%
Construction Company
16%
Comms Service Provider
11%
Computer Software Company
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise16
Large Enterprise36
No data available
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
What needs improvement with Bizagi?
I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I...
What needs improvement with Tray.io?
I believe Tray.io can be improved by offering integration with Tableau, which is still not available. I rated it an eight because there are still some things that can be improved, as I mentioned be...
What is your primary use case for Tray.io?
My main use case for Tray.io is to conduct A/B testing for marketing initiatives that the company has undertaken. We test the deployment of different campaigns across similar cohorts and evaluate w...
What advice do you have for others considering Tray.io?
My advice to others considering Tray.io is to trust the process because once the installation is complete, it is extremely easy to deploy and set up. I have rated this product an eight out of ten.
 

Comparisons

 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Copper, DigitalOcean, Udemy, AdRoll, FICO, Outreach
Find out what your peers are saying about Bizagi vs. Tray.io and other solutions. Updated: April 2026.
892,287 professionals have used our research since 2012.