Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation.
I estimate that projects take days rather than weeks when using Pega Platform compared to traditional coding.
Pega Platform has positively impacted my organization, as they were using different technology before and have seen tremendous success and return on investment, so they are very happy.
It is a community product, there is not much support we can expect.
The toolset is very intuitive, so we didn’t need to contact their support much.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
The technical support from Pega is very low, rating a one or two out of ten.
Pega's technical support team is very helpful.
An incident portal is available where we can raise tickets and based on priority, they reply.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
Currently, big banking providers and insurance providers, even the members for healthcare payers, are using more than millions of operations on a daily or weekly basis.
Whenever more resources are needed, they become available automatically without any human interference.
If any webMethods.io product is installed on-premises and a company wants to scale its application, either vertical scaling or horizontal scaling is needed.
Vertically, scalability is fine, however, I have not expanded horizontally with the product yet.
There are some issues like the tool hanging or the need for additional jars when exposing web services.
We provide support to our clients, and the minimum calls I receive are for webMethods.io; it's very stable.
Reporting capabilities can be improved more, and community support should be increased.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
The decision map could be improved to allow more than three options at a decision point.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
For customer interactions, while the Pega Platform's AI-based decisioning and predictive analytics are great, the Process AI is not very popular yet, as it works on process data rather than customer data.
There are always areas for improvement, which they are addressing in every part of the patch releases.
webMethods.io lacks advanced monitoring and analytics capabilities, so my customers need to use something additional.
When comparing the license cost and request per minute cost, webMethods.io needs to address that.
A special discount of at least 50% for old customers would allow us to expand our services and request more resources.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
The pricing is expensive, and this is an issue.
From a licensing perspective, it is higher than the competition.
Regarding the pricing and licensing of webMethods.io, I don't think it's expensive when compared with the features.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
Pega Platform has positively impacted my organization by providing faster application development than traditional methods.
Management capabilities such as dashboards.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
It facilitates the exposure of around 235 services through our platform to feed various government entities across the entire country.
If we want to make a REST API, SOAP, REST, or any other type, all kinds of things are put in one box and we can make anything we want to.
I believe data transformation is exceptional in webMethods.io because they have an online database that can cache the database online.
| Product | Mindshare (%) |
|---|---|
| Bizagi | 3.6% |
| Camunda | 13.2% |
| Pega Platform | 5.2% |
| Other | 78.0% |
| Product | Mindshare (%) |
|---|---|
| Pega Platform | 3.5% |
| Camunda | 7.9% |
| IBM BPM | 4.1% |
| Other | 84.5% |
| Product | Mindshare (%) |
|---|---|
| webMethods.io | 4.5% |
| Boomi iPaaS | 7.3% |
| MuleSoft Anypoint Platform | 6.5% |
| Other | 81.7% |
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 16 |
| Large Enterprise | 69 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 11 |
| Large Enterprise | 64 |
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.
Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.
What are the key features of Pega Platform?
What benefits and ROI should users expect?
In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.
webMethods.io Integration is a powerful integration platform as a service (iPaaS) that provides a combination of capabilities offered by ESBs, data integration systems, API management tools, and B2B gateways.
