Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation.
It is a community product, there is not much support we can expect.
The toolset is very intuitive, so we didn’t need to contact their support much.
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
Whenever more resources are needed, they become available automatically without any human interference.
Vertically, scalability is fine, however, I have not expanded horizontally with the product yet.
We provide support to our clients, and the minimum calls I receive are for webMethods.io; it's very stable.
There are some issues like the tool hanging or the need for additional jars when exposing web services.
Reporting capabilities can be improved more, and community support should be increased.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
webMethods.io lacks advanced monitoring and analytics capabilities, so my customers need to use something additional.
A special discount of at least 50% for old customers would allow us to expand our services and request more resources.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
The pricing is expensive, and this is an issue.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
Regarding the pricing and licensing of webMethods.io, I don't think it's expensive when compared with the features.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
Management capabilities such as dashboards.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
It facilitates the exposure of around 235 services through our platform to feed various government entities across the entire country.
I believe data transformation is exceptional in webMethods.io because they have an online database that can cache the database online.
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.
Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.
What are the key features of Pega Platform?In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.
webMethods.io Integration is a powerful integration platform as a service (iPaaS) that provides a combination of capabilities offered by ESBs, data integration systems, API management tools, and B2B gateways.
