We performed a comparison between Bitrix24 and Sage CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I am impressed with the solution's ability to customize workflows."
"It is easy to use and very stable."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"Offers, a free version."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"Collaboration and CRM are the most valuable features of Bitrix24."
"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."
"Sage CRM is flexible, customizable, and user-friendly."
"The solution's technical support is fast to respond."
"It has been helpful for opportunity management and lease management."
"We have found the solution to be stable."
"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."
"The part I like the most is the reporting."
"There are some bugs in the mobile system."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"The solution's open channel and contact center could be improved."
"The stability could be improved."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"I would like to see improvements with Bitrix24's marketing automation."
"The solution’s performance could be made faster."
"I would like Sage to improve their UI."
"Its user interface could be better."
"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."
"With regards to monitoring the transaction with alerts, it could be better."
"Sage CRM doesn't have a dashboard for dynamic reporting."
"The scalability of this solution depends on whether you have a team that can configure it for scale."
"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."
Bitrix24 is ranked 10th in CRM with 18 reviews while Sage CRM is ranked 19th in CRM with 7 reviews. Bitrix24 is rated 7.4, while Sage CRM is rated 7.8. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of Sage CRM writes "Useful employee and client monitoring, reliable, and good online support database ". Bitrix24 is most compared with Zoho CRM, Asana, Odoo, Microsoft Dynamics CRM and ClickUp, whereas Sage CRM is most compared with Microsoft Dynamics CRM and Oracle CX Sales. See our Bitrix24 vs. Sage CRM report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
