Bitrix24 vs LeadSquared comparison

Bitrix24
Read 18 Bitrix24 reviews
  • 895 Views
  • 636 Comparison Views
88% willing to recommend
LeadSquared
Read 4 LeadSquared reviews
  • 675 Views
  • 431 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Bitrix24 and LeadSquared based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Bitrix24 vs. LeadSquared Report (Updated: July 2024).
Buyer's Guide
Bitrix24 vs. LeadSquared
July 2024
Download the complete report
Helped 793,295 peers since 2012
 

Categories and Ranking

Bitrix24
Ranking in CRM
11th
Average Rating
7.4
Number of Reviews
18
Ranking in other categories
Project Management Software (13th), Enterprise Social Software (5th)
LeadSquared
Ranking in CRM
29th
Average Rating
7.6
Number of Reviews
4
Ranking in other categories
Marketing Automation (9th)
 

Mindshare comparison

As of July 2024, in the CRM category, the mindshare of Bitrix24 is 1.4%, down from 2.7% compared to the previous year. The mindshare of LeadSquared is 0.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
Unique Categories:
Project Management Software
2.8%
Enterprise Social Software
3.3%
Marketing Automation
1.3%
 

Featured Reviews

HH
Jun 8, 2023
A stable solution that is developed with innovative technology
We use the solution as a CRM, appointments and virtual answer system.  The tool is not difficult to learn.  I am impressed with the solution's ability to customize workflows.  Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install.…
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SigfridCecillon - PeerSpot reviewer
Jan 10, 2023
Reliable and offers helpful technical support but is expensive
It's an ERP for us to manage the planning of our people and to organize all our sales, invoices, planning, holidays, and everything like that. However, it's not for big firms; it's confidential products for small companies The product helped us to follow our invoicing and helped us to follow…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am impressed with the solution's ability to customize workflows."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"The data interpretation feature in Bitrix24 is good."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"Offers, a free version."
More Bitrix24 pros
"LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."
"The initial setup is very easy."
"The most valuable feature of LeadSquared is an easy-to-understand user interface."
"The most valuable feature of LeadSquared is the customization."
 

Cons

"The solution's open channel and contact center could be improved."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"Bitrix24’s interface needs to be improved."
"It would be great if colleagues could get alerts via email when they are assigned something."
"I would like to see improvements with Bitrix24's marketing automation."
"The stability could be improved."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
More Bitrix24 cons
"The notifications and workflow management can be improved in LeadSquared."
"The solution's report section is not very capable and could be improved."
"The solution’s UI could be more user-friendly."
"The solution can get quite expensive, especially as you add more users."
 

Pricing and Cost Advice

"The cost is $2,500, which will be spread out over 18 to 24 months."
"We were using the free version which was really limited in terms of functionality."
"Bitrix24 used to be cheaper, but now it's getting expensive."
"Price-wise, it is a very cheap solution."
"Licenses are cheap compared to other solutions."
"The product's pricing is okay for me. It is not expensive."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
More Bitrix24 pricing and cost advice
"LeadSquared is not as costly as other CRM solutions."
"We have an annual renewable license for LeadSquared."
"The license is paid yearly, and it is about 30 euros per month per user."
"I am not sure about the cost of the solution overall, but with their SMS notifications services, there is an extra cost."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Comms Service Provider
12%
Government
8%
Retailer
7%
Computer Software Company
18%
Manufacturing Company
10%
Media Company
10%
Real Estate/Law Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
See all answers
What is your experience regarding pricing and costs for Bitrix24?
The solution's pricing is quite average and not expensive.
See all answers
What needs improvement with Bitrix24?
Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much.
See all answers
What do you like most about LeadSquared?
The most valuable feature of LeadSquared is the customization.
See all answers
What is your experience regarding pricing and costs for LeadSquared?
Since we use the enterprise solution, a lot of costs are involved. However, we use it because it helps us with our use case. We have an annual renewable license for LeadSquared.
See all answers
What needs improvement with LeadSquared?
The solution’s UI could be more user-friendly.
See all answers
 

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Product Reports

Buyer's Guide
Bitrix24
July 2024
Bitrix24 reportDownload Bitrix24 product report
Buyer's Guide
CRM
July 2024
LeadSquared reportDownload LeadSquared product report
 

Learn More

Bitrix24
LeadSquared
 

Overview

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

LeadSquared is a complete customer acquisition platform for businesses. It combines the features offered by both CRMs as well as Marketing Automation software, and thus brings your Sales and Marketing teams on the same page. It lets you :- 1. Automate lead capture from all sources 2. Run email, SMS and drip marketing campaigns 3. Prioritize amongst leads using quality and engagement scoring 4. Track lead activity on your website, landing pages, emails and calls, and 5. Access deep analytics about your sales and marketing activities. It is best fit for businesses in the Education, Real Estate, Financial Services, Health & Wellness, Travel & Hospitality, and Software sectors.
 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Byju's Classes, Randstad, Trivago, Scripbox, Zoomcar, Quikr, Amberjack, Mettl, Flipkart, iNurture, Vedantu, Eton University, IIHT, NIIT, IILM, Ashoka University, BML Munjal University, O2 Spa, Body Craft, Acron Group, The Deltin Group,
Buyer's Guide
Bitrix24 vs. LeadSquared
July 2024
Free Report: Bitrix24 vs. LeadSquared
Find out what your peers are saying about Bitrix24 vs. LeadSquared and other solutions. Updated: July 2024.
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