Try our new research platform with insights from 80,000+ expert users

Bitdefender Total Security vs Symantec Endpoint Security Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.5
Businesses achieve 80% ROI with Bitdefender Total Security, benefiting from cost-effective protection and 20% time savings over three years.
Sentiment score
2.6
Symantec Endpoint Security Complete's ROI is rated highly by some, yet high costs make benefits assessment challenging for others.
 

Customer Service

Sentiment score
8.2
Bitdefender Total Security offers extensive support with responsive service, though faster response times and clearer communication are desired.
Sentiment score
3.3
Symantec Endpoint Security Complete receives mixed feedback, with praise for efficiency but concerns about response times and support consistency.
The technical support is good, with a rating of eight out of ten.
Business Development & Marketing Manager at a tech vendor with 11-50 employees
I don't know the current situation with Broadcom, however, it was good when I was involved.
Information Security Engineer at M.Tech
 

Scalability Issues

Sentiment score
8.4
Bitdefender Total Security scales well for small businesses, praised for efficiency, easy device addition, and robust protection.
Sentiment score
6.4
Symantec Endpoint Security Complete displays strong scalability, though opinions vary on license challenges and support in different environments.
The scalability of Bitdefender Total Security is impressive, and I would rate it a nine out of ten due to its strong capabilities.
Business Development & Marketing Manager at a tech vendor with 11-50 employees
 

Stability Issues

Sentiment score
8.7
Bitdefender Total Security is praised for its stability and reliability, with users experiencing smooth updates and no major issues.
Sentiment score
8.0
Symantec Endpoint Security Complete is reliable and stable, though new releases may introduce bugs, earning high user satisfaction.
The stability of Bitdefender Total Security is high, and I would rate it at nine out of ten.
Business Development & Marketing Manager at a tech vendor with 11-50 employees
Mac OS upgrades would break them before new versions were available.
Lead of IT at a tech services company with 201-500 employees
 

Room For Improvement

Bitdefender Total Security needs enhancements in stability, resource usage, ransomware flexibility, and better online privacy, support, and VPN options.
Symantec Endpoint Security Complete requires enhancements in installation, interface, mobility, security features, support, scalability, pricing, and integration.
VPN is becoming a lot more commonplace and needed, and some competitors are now including it as part of their offering.
MSP Partner Manager at a computer software company with 51-200 employees
There is a commercial aspect where having an unlimited VPN would enhance the product.
Business Development & Marketing Manager at a tech vendor with 11-50 employees
The mobile device management was not unified with the other endpoint management, creating structural issues.
Lead of IT at a tech services company with 201-500 employees
They could improve the user interface.
Information Security Engineer at M.Tech
 

Setup Cost

Bitdefender Total Security offers value with moderate pricing, strong features, and flexible license options, despite mixed affordability opinions.
Symantec Endpoint Security Complete pricing varies, seen as cost-effective by some but expensive due to features and complex renewals.
The pricing is considered to be a good value for money.
Business Development & Marketing Manager at a tech vendor with 11-50 employees
 

Valuable Features

Bitdefender Total Security offers comprehensive protection and enhancement features, including a VPN, password manager, and centralized management console.
Symantec Endpoint Security Complete delivers advanced protection and governance with features like threat hunting, sandboxing, and customizable performance.
It also offers robust protection against next-generation threats like ransomware and phishing.
Business Development & Marketing Manager at a tech vendor with 11-50 employees
It stops the endpoints from being exploited.
MSP Partner Manager at a computer software company with 51-200 employees
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
Information Security Engineer at M.Tech
Fortinet Endpoint Protection provides more features compared to other solutions.
Lead of IT at a tech services company with 201-500 employees
 

Categories and Ranking

Bitdefender Total Security
Ranking in Endpoint Protection Platform (EPP)
17th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender Total Security is 2.9%, up from 2.6% compared to the previous year. The mindshare of Symantec Endpoint Security Complete is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Bitdefender Total Security2.9%
Symantec Endpoint Security Complete0.7%
Other96.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Robin Cook - PeerSpot reviewer
MSP Partner Manager at a computer software company with 51-200 employees
Protects personal devices effectively and prevents access to fraudulent websites
The only thing that it does not include, which I would like to see in it, is the VPN. If VPN was included in Bitdefender Total Security, that would be a really valuable feature to add to the product. The VPN is handy, but to pay quite a lot more on top is costly. VPN is becoming a lot more commonplace and needed, and some competitors are now including it as part of their offering. I have no intention of moving away from Bitdefender Total Security, but I just think that could be quite a valuable addition to have as part of the product.
PetriRajama - PeerSpot reviewer
Lead of IT at a tech services company with 201-500 employees
Has provided strong security foundations but struggles with integration and ongoing compatibility issues
It had its problems. They were rebuilding it while having the old functionality and new functionality layered on top of each other. They were migrating the functionalities to the new solution, which caused significant problems. The mobile device management was not unified with the other endpoint management, creating structural issues.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
879,422 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
17%
Computer Software Company
16%
Manufacturing Company
7%
Healthcare Company
5%
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
11%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise6
 

Questions from the Community

What do you like most about Bitdefender Total Security?
I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background.
What needs improvement with Bitdefender Total Security?
The only thing that it does not include, which I would like to see in it, is the VPN. If VPN was included in Bitdefender Total Security, that would be a really valuable feature to add to the produc...
What do you like most about Symantec Endpoint Security Complete?
The solution prevents any damage from viruses and provides risk mitigation for virus threats.
What is your experience regarding pricing and costs for Symantec Endpoint Security Complete?
Symantec Endpoint Security Full/Complete license is not expensive and advise using the full feature.
What needs improvement with Symantec Endpoint Security Complete?
It had its problems. They were rebuilding it while having the old functionality and new functionality layered on top of each other. They were migrating the functionalities to the new solution, whic...
 

Overview

Find out what your peers are saying about Bitdefender Total Security vs. Symantec Endpoint Security Complete and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.