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Bitdefender Total Security vs Cybereason Endpoint Detection & Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Businesses achieve 80% ROI with Bitdefender Total Security, benefiting from cost-effective protection and 20% time savings over three years.
Sentiment score
1.0
Cybereason EDR boosts network visibility, reduces threat response time by 50%, and offers ROI in 12-24 months.
 

Customer Service

Sentiment score
8.3
Bitdefender Total Security offers extensive support with responsive service, though faster response times and clearer communication are desired.
Sentiment score
5.0
Cybereason's customer service is competent and knowledgeable, though escalations can cause delays, especially without partnership status.
The technical support is good, with a rating of eight out of ten.
Nine is great actually since we have people available when we ask, and they know what they are talking about.
if you're a partner with them, they provide fairly good support through a concept called invest support.
 

Scalability Issues

Sentiment score
8.4
Bitdefender Total Security scales well for small businesses, praised for efficiency, easy device addition, and robust protection.
Sentiment score
6.2
<p>Cybereason Endpoint Detection &amp; Response is highly scalable, effectively supporting large organizations with seamless expansion and flexible adaptation.</p>
The scalability of Bitdefender Total Security is impressive, and I would rate it a nine out of ten due to its strong capabilities.
 

Stability Issues

Sentiment score
8.6
Bitdefender Total Security is praised for its stability and reliability, with users experiencing smooth updates and no major issues.
Sentiment score
5.5
Cybereason EDR is reliable with occasional upgrade issues, but improves system speed, and support resolves performance concerns.
The stability of Bitdefender Total Security is high, and I would rate it at nine out of ten.
We inform Cybereason about any issues, and they work on a new solution, either with an update or a custom fix in anticipation of the next update.
 

Room For Improvement

Bitdefender Total Security needs enhancements in stability, resource usage, ransomware flexibility, and better online privacy, support, and VPN options.
Cybereason needs better support, simpler deployment, and enhanced features, including automation, dashboard design, and compatibility improvements.
There is a commercial aspect where having an unlimited VPN would enhance the product.
 

Setup Cost

Bitdefender Total Security offers value with moderate pricing, strong features, and flexible license options, despite mixed affordability opinions.
Cybereason offers a competitively priced, comprehensive EDR solution with potential cost benefits for experienced users in enterprises.
The pricing is considered to be a good value for money.
 

Valuable Features

Bitdefender Total Security offers comprehensive protection and enhancement features, including a VPN, password manager, and centralized management console.
Cybereason EDR offers real-time threat visibility, automatic isolation, and extensive threat-hunting for efficient endpoint management and minimal false positives.
It also offers robust protection against next-generation threats like ransomware and phishing.
What I find most valuable is the clarity of the platform.
 

Categories and Ranking

Bitdefender Total Security
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
37th
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
22
Ranking in other categories
Endpoint Detection and Response (EDR) (28th)
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender Total Security is 3.0%, up from 1.4% compared to the previous year. The mindshare of Cybereason Endpoint Detection & Response is 0.8%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Arvin Nuhandya - PeerSpot reviewer
User-friendly and best suitable for small to medium businesses
Setting up Bitdefender is easy if there is no existing endpoint protection. If there is, it gets a bit more complicated. You will need to remove any current security software on your computer or endpoint before installing Bitdefender to avoid conflicts. Deployment involved registering online and, during the process, we encountered minimal issues. Any problems were quickly resolved by referring to the well-defined website resources. The deployment team consisted of just one or two people, given that we are an SMB company. The entire deployment took approximately two hours. Maintaining Bitdefender is easy, especially with the cloud-based version. However, in an on-premise setup using the call function, it might involve moving from PC to PC for upkeep.
Ivan Burke - PeerSpot reviewer
Offers useful threat hunting and response capabilities but struggles to justify cost for smaller deployments
I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR components; I also get involved with some of the XDR components, especially for the cloud. Regarding analysis features, such as deep behavioral detection, I do use it sometimes; I usually don't use the automated version of it, as I prefer threat hunting directly, depending on if the season is available. I know some of them have pretty good analytics engines, but I tend to do the threat hunting on my own. I manage incident response for a bunch of companies, so some of them have Cybereason Endpoint Detection & Response integrated into Sentinel, some into Fortinet, and others into various tools. When considering cost-effectiveness, their pricing structure works such that if you're a large organization with more than a thousand endpoints to deploy to, then Cybereason Endpoint Detection & Response is worthwhile. But for anything less than 300, it's too expensive; obviously, the more you buy, the better the price, making it cheaper for you. Cybereason Endpoint Detection & Response best fits enterprise-level businesses such as huge corporations; however, we are in the process of removing it from many of our endpoint clients because it's not really showing enough value for them at the moment. We're trying to see how we can improve it with some of our clients, but at the moment, it's struggling compared to other EDR solutions that we have deployed. On a scale of one to ten, I rate Cybereason Endpoint Detection & Response a six.
report
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
18%
Healthcare Company
6%
Government
5%
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender Total Security?
I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background.
What needs improvement with Bitdefender Total Security?
The location-tracking feature for finding phones could be improved, as well as the remote wipe functionality. There is a commercial aspect where having an unlimited VPN would enhance the product, a...
What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
What is your primary use case for Cybereason Endpoint Detection & Response?
My main use case for Cybereason Endpoint Detection &amp; Response is mostly for incident response.
 

Also Known As

No data available
Cybereason EDR, Cybereason Deep Detect & Respond
 

Overview

 

Sample Customers

Information Not Available
Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Find out what your peers are saying about Bitdefender Total Security vs. Cybereason Endpoint Detection & Response and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.