"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"The solution's integration capabilities are excellent. It's one of the best features."
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"The most valuable feature is signature-based malware detection."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"The advanced direct control on offer is excellent."
"It is easy to scale and it is suitable for organizations from small businesses to enterprise."
"The performance is great."
"With Bitdefender GravityZone Ultra, we don't have to worry about our endpoints or attacks. Our security has become stronger. This has been a reliable solution for our company."
"The solution is probably one of the top five, best security solutions on the market at the moment."
"The Ultra is a valuable feature."
"What I have found to be valuable is after every new release of the solution there are more features. At the time that we bought Bitdefender GravityZone, it was their top solution. We went from their Enterprise version to Elite, Elite HD, Ultra, and now there is an Ultra Plus available."
"The advantage of the solution is that it has a console on the cloud and you can update the clients."
"Its response time is the most valuable. It is very quick."
"Stability-wise, it is very good and we have had no trouble."
"There are no issues with scalability."
"The firewall, IPS and device control are useful at protecting the environment."
"The antivirus and antimalware features are good."
"One of the features is the ability to frequently get virus signature updates."
"It seems to be user-friendly. Our users seem to like it for the most part."
"The solution can scale."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"I would like to see integration with Cisco Analytics."
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
"The GUI needs improvement, it's not good."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"The firewall security could be better."
"There is a need to work on the deployment, when it comes to deploying to Windows machines with regards to downloading the size of the package."
"The installation is not straightforward and should be easier to do."
"Occasionally websites are unnecessarily blocked due to monitoring software on those sites."
"Bitfender could improve their modules on the server. For example, Bitdefender doesn't have content filters or firewall modules on the server. It would be great if it had a networking module and a content filter module at the workstations."
"The graphical user interface for EDR could be improved."
"I would like to see the capability for remote installation added, in particular for servers."
"Using this product requires quite a bit of training, which is hard to get."
"The solution should have more integration with other platforms."
"The solution could be more secure and scalable."
"More control features can be added, and its performance can also be better. Sometimes, the performance is not good when we access the cloud console. Moving to each tab is slow. The dashboard can be a little bit user-friendly. For some users, it is a bit difficult. If someone is a little bit familiar with it, then it is fine. Otherwise, it is hard to find policies in Symantec."
"In the next release of this solution, I would like to see more to do with malware, encryption technology, and controlling mobile devices."
"As for some features I would like to see, I'd like a retrospective action feature similar to Cisco Secure Endpoint's. Some antiviruses don't allow you to re-scan a product that was in the former scan—for example, if a file was classified as proper, but then for some reason the file was changed, we need an antivirus with retrospective capability. We need EPP and EDR products in a secured environment."
"They lack the visibility you get in a heuristical, artificial, AI type of product, like a next-gen antivirus."
"Every time an OS comes out, I have to upgrade the Symantec product. They don't know how to patch it. If they would produce a patch instead of uninstalling or installing over the current version and rebooting I'd be a lot happier with the product."
"They are lacking the visibility that you get in a heuristical, next-generation AI product."
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Bitdefender GravityZone Ultra is ranked 8th in Endpoint Detection and Response (EDR) with 16 reviews while Symantec End-User Endpoint Security is ranked 6th in Endpoint Protection for Business (EPP) with 59 reviews. Bitdefender GravityZone Ultra is rated 8.6, while Symantec End-User Endpoint Security is rated 7.2. The top reviewer of Bitdefender GravityZone Ultra writes "Great security with excellent standard policies and extremely stable". On the other hand, the top reviewer of Symantec End-User Endpoint Security writes "Lacks next-generation behaviour-based detection, offers terrible technical support, and not as robust as competitors". Bitdefender GravityZone Ultra is most compared with SentinelOne, Sophos Intercept X, CrowdStrike Falcon, Microsoft Defender for Endpoint and Fortinet FortiEDR, whereas Symantec End-User Endpoint Security is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Deep Security and CrowdStrike Falcon. See our Bitdefender GravityZone Ultra vs. Symantec End-User Endpoint Security report.
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