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Bitdefender GravityZone EDR vs Trellix Endpoint Security Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR offers effective data security, reduces threat response times, and delivers good value, enhancing user satisfaction.
Sentiment score
8.0
Trellix Endpoint Security offers valuable ROI by reducing threats and costs, with high satisfaction despite some false positives.
We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products.
There are two parts: one is the encryption which is standard and no AI is needed, but the data protection part could benefit from AI to detect new types of data and protect it.
Clients appreciate the solution’s customization capabilities and ongoing product improvements.
 

Customer Service

Sentiment score
5.5
Bitdefender GravityZone EDR's customer service is praised for speed and responsiveness but criticized for delays and resolution issues.
Sentiment score
6.9
Trellix Endpoint Security Platform support is generally praised, though some users note response time inconsistencies and platform-specific service gaps.
I would rate customer service and support as nine out of ten.
I would rate their customer service nine out of ten.
The response time is a notable issue.
I rate the support from Trellix a perfect ten.
 

Scalability Issues

Sentiment score
6.2
Bitdefender GravityZone EDR is scalable, easy to deploy, adaptable for various environments, and receives high scalability ratings.
Sentiment score
7.8
Trellix Endpoint Security efficiently scales across diverse environments, handling thousands of endpoints with seamless expansion and robust performance.
I would rate the scalability of Bitdefender EDR as nine out of ten.
I would rate the scalability of the solution as a six out of ten, indicating some challenges due to downtime requirements.
Trellix Endpoint Security is scalable.
 

Stability Issues

Sentiment score
6.3
Bitdefender GravityZone EDR is praised for stability, seamless integration, efficiency, and minimal false positives, despite minor server communication issues.
Sentiment score
8.2
Trellix Endpoint Security Platform is stable, reliable, and handles high loads well, though some performance issues are acknowledged.
I would rate the stability of Trellix Endpoint Security as near perfect, close to ten out of ten.
I would rate its stability as nine out of ten.
I think it's stable enough; earlier it had glitches, but now it's stable enough.
 

Room For Improvement

Bitdefender GravityZone EDR faces challenges with exclusions, reporting, usability, features, pricing, and support, needing overall improvement.
Users seek performance, UI, integration improvements in Trellix Endpoint Security, along with faster updates and better support.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
It doesn't support Microsoft Windows Hello authentication.
It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.
The product does not seem to be cloud-native.
 

Setup Cost

Bitdefender GravityZone EDR offers competitive, flexible pricing and tailored agreements, appealing to enterprise users for its cost-effectiveness.
Trellix Endpoint Security is competitively priced, offering flexible licensing and value, though renewal costs might increase over time.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
Trellix Endpoint Security is cost-effective and provides excellent value for money.
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
 

Valuable Features

Bitdefender GravityZone EDR offers comprehensive, reliable endpoint protection with easy management, advanced threat detection, and centralized cloud control.
Trellix Endpoint Security provides advanced threat protection, ease of use, and customizable policies for effective ransomware and malware defense.
The features I find most effective for threat detection include centralized control policy distribution.
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
The detection capability of Trellix Endpoint Security is higher than traditional antivirus solutions.
Including options like Application Control (formerly Solidcore), integrated monitoring, change control, DLP, and advanced threat protection, the solution offers comprehensive security.
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
9th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security P...
Ranking in Endpoint Detection and Response (EDR)
10th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
158
Ranking in other categories
Endpoint Protection Platform (EPP) (9th), Extended Detection and Response (XDR) (9th)
 

Mindshare comparison

As of July 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.6%, down from 3.0% compared to the previous year. The mindshare of Trellix Endpoint Security Platform is 4.3%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Abdullah Al Hadi - PeerSpot reviewer
Customization capabilities allow clients to autonomously deploy policies
There are a few areas where Trellix Endpoint Security ( /categories/endpoint-protection-platform-epp ) can improve. Firstly, the high CPU utilization when agents are installed can negatively impact client systems. Another issue is with end-users outside the network, where the agent handler sometimes fails to deploy the product properly. Improvements are needed in forensic analytics to detect specific vulnerabilities. It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
12%
Hospitality Company
5%
Manufacturing Company
5%
Government
13%
Manufacturing Company
11%
Educational Organization
11%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
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The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effective program. Its graphical design is such that it makes an extremely useful too...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection, Trellix Endpoint Security (ENS)
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
inHouseIT, Seagate Technology
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Trellix Endpoint Security Platform and other solutions. Updated: June 2025.
861,524 professionals have used our research since 2012.