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Bitdefender GravityZone Extended Detection and Response (XDR) vs ESET PROTECT Enterprise comparison

Bitdefender and ESET are both solutions in the Extended Detection and Response (XDR) category. Bitdefender is ranked #29 with an average rating of 8.3, while ESET is ranked #16 with an average rating of 8.2. Bitdefender holds a 0.6% mindshare in XDR, compared to ESET’s 0.9% mindshare. Additionally, 83% of Bitdefender users are willing to recommend the solution, compared to 100% of ESET users who would recommend it.
ESET PROTECT Enterprise
Read 16 ESET PROTECT Enterprise reviews
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100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 8, 2024

ESET PROTECT Enterprise and Bitdefender GravityZone Extended Detection and Response (XDR) compete in the cybersecurity solutions category. Bitdefender XDR often has the upper hand due to its robust features and perceived long-term value.

Features: ESET PROTECT Enterprise offers effective endpoint protection, intuitive management tools, and competitive pricing with satisfactory ROI. Bitdefender GravityZone XDR provides comprehensive threat detection, advanced analytics, and extensive security features, making it more favored for robust functionality.

Room for Improvement: ESET can enhance its reporting capabilities, integration flexibility, and ease of navigation. Bitdefender XDR could simplify configuration options, enhance user interface, and improve initial setup guidance.

Ease of Deployment and Customer Service: ESET PROTECT Enterprise is straightforward to deploy and offers reliable customer service. Bitdefender XDR deployment requires more technical expertise, but it is supported by responsive customer support, valued for its assistance during complex setups.

Pricing and ROI: ESET PROTECT Enterprise has a more budget-friendly initial setup with satisfactory ROI. Bitdefender XDR has higher upfront costs but promises excellent ROI through advanced security features, making it appealing for long-term investment.

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To learn more, read our detailed Bitdefender GravityZone Extended Detection and Response (XDR) vs. ESET PROTECT Enterprise Report (Updated: July 2025).
Buyer's Guide
Bitdefender GravityZone Extended Detection and Response (XDR) vs. ESET PROTECT Enterprise
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone Ext...
Ranking in Extended Detection and Response (XDR)
29th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
8
Ranking in other categories
Endpoint Detection and Response (EDR) (38th), Network Detection and Response (NDR) (18th)
ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
16th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Anti-Malware Tools (8th)
 

Mindshare comparison

As of August 2025, in the Extended Detection and Response (XDR) category, the mindshare of Bitdefender GravityZone Extended Detection and Response (XDR) is 0.6%, up from 0.3% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Robin Cook - PeerSpot reviewer
Exceptional threat detection and effortless installation impress users
The solution has best-in-breed technology and scores very highly on efficacy rates. The threat detection rates are exceptionally good, better than most of the competition. The solution is highly respected in the industry. The product is very scalable, and the installation is reported to be extremely easy, even for those without great technical capabilities.
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Daniel Cordero - PeerSpot reviewer
Comprehensive solution manages diverse security policies and enhances organizational network protection
The best features of ESET PROTECT Enterprise include its unique platform that allows me to manage firewall policies based on license type. Depending on the license, I can apply different policies across a range of IPs to ensure network safety. Regarding real-time analytics and threat detection capabilities in ESET PROTECT Enterprise, I find them excellent. I can configure rules and receive email notifications about vulnerabilities. For instance, ESET LiveGuard checks all devices, identifying issues when vulnerabilities are found and alerting me promptly. ESET PROTECT Enterprise reporting and auditing features help my customers meet compliance requirements by allowing me to apply various security policies across their companies, ensuring their devices remain secure. ESET PROTECT Enterprise has EDR endpoint detection and response capabilities that have helped reduce security incidents for my customers. Although it's not the best EDR, ESET LiveGuard constantly monitors devices, effectively identifying and stopping threats such as ransomware. The product is an antivirus, specifically ESET PROTECT Enterprise, which provides solid protection.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has best-in-breed technology and scores very highly on efficacy rates."
"The product is easy to use."
"The quarantine computer functionality is very good for me."
"I find Bitdefender GravityZone Ultra Plus to be a pretty good solution for the mid-level market, specifically for organizations with up to two hundred fifty users. I like that it is an averagely priced solution. It also has a straightforward installation that can be completed within three to five minutes. Its technical support is also good enough."
"The threat detection rates are exceptionally good, better than most of the competition."
"The best features in the product, as a reseller, are the integrated SOC; integration with a SOC is one of the advantages."
"The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools."
"Bitdefender GravityZone Ultra Plus is highly stable."
More Bitdefender GravityZone Extended Detection and Response (XDR) pros
"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
"ESET's strong points are that it is an unintrusive, easy-to-maintain, and deploy antivirus solution."
"The technical support of ESET is very good."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"The solution is easy to use and install, with good pricing."
"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."
"From my personal perspective, it is easy to see on the console what's happening with each system."
More ESET PROTECT Enterprise pros
 

Cons

"The solution seems to be pretty amateur for an EDR solution, and it should be more in sync in terms of features, with solutions such as FireEye and SentinelOne."
"The solution must improve its management features."
"I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time."
"The mobile version needs improvement."
"Some customers would like additional features that aren't available through the current GravityZone platform. Some feedback has been about the deletion of other software not going smoothly during the installation of Bitdefender, particularly the removal of previous software like Sophos."
"Some customers would like additional features that aren't available through the current GravityZone platform."
"Adding a feature like Data Loss Prevention would be beneficial."
"Detection and response is a disadvantage that could be improved."
"Certain updates prompt the computer to restart automatically. Users have complained that it initiates computer restarts during their work without intervention."
"Sometimes, the connection to the machine requires troubleshooting."
"The tool is complex and expensive."
"I would like to see more features on the reporting side of things."
"Its automation can be improved."
"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."
"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."
"The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers."
More ESET PROTECT Enterprise cons
 

Pricing and Cost Advice

"It's a very good price for MSP. It's cheaper than Symantec."
"Bitdefender GravityZone Ultra Plus is pretty average, meaning it's not cheaper, but it's pretty good. It has average pricing."
"We have purchased licenses for the use of Bitdefender GravityZone Ultra Plus. The price of the solution is reasonable but could be better."
"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."
"The product is cost-effective compared to one of its competitors."
"ESET PROTECT Enterprise is affordable."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
13%
Manufacturing Company
9%
Educational Organization
6%
Computer Software Company
16%
Comms Service Provider
15%
Government
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender GravityZone Ultra Plus?
The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools.
See all answers
What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra Plus?
It's a good price for the solution and for the customer.
See all answers
What needs improvement with Bitdefender GravityZone Ultra Plus?
Detection and response is a disadvantage that could be improved. It could be improved by the technical teams of Bitdefender GravityZone Extended Detection and Response (XDR). I think the detection ...
See all answers
What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
See all answers
What needs improvement with ESET Protect?
One area for improvement in ESET PROTECT Enterprise is its capabilities on Mac devices, which are less functional compared to Windows. In terms of device management, ESET PROTECT Enterprise could i...
See all answers
What is your primary use case for ESET Protect?
My customers use ESET PROTECT Enterprise to secure all their operating systems; we have a lot of customers who rely on this antivirus. It also acts as a platform where I can manage all the devices ...
See all answers
 

Comparisons

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Compared 20% of the time
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Vectra AI vs Bitdefender GravityZone Extended Detection and Response (XDR)
Compared 16% of the time
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Compared 16% of the time
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Compared 22% of the time
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Compared 11% of the time
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Compared 7% of the time
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Product Reports

Buyer's Guide
Bitdefender GravityZone Extended Detection and Response (XDR)
August 2025
Bitdefender GravityZone Extended Detection and Response (XDR) reportDownload Bitdefender GravityZone Extended Detection and Response (XDR) product report
Buyer's Guide
ESET PROTECT Enterprise
August 2025
ESET PROTECT Enterprise reportDownload ESET PROTECT Enterprise product report
 

Also Known As

GravityZone Ultra Plus
ESET Protect, ESET File Security
 

Overview

Bitdefender GravityZone XDR enhances network security via advanced threat detection, offers centralized incident response, and comprehensive endpoint protection. Users value the user-friendly interface, robust analytics, and streamlined management, significantly boosting organizational efficiency and productivity.
Bitdefender

ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes

  • Cloud-based console with the possibility of an on-premises deployment
  • Provides real-time visibility of all endpoints: desktops, servers, virtual machines and even managed mobile devices
  • Enables full reporting for ESET security solutions
  • Controls endpoint prevention, detection & response layers across all platforms
  • Connect anytime, anywhere from your favorite web browser
ESET
 

Sample Customers

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Information Not Available
Buyer's Guide
Bitdefender GravityZone Extended Detection and Response (XDR) vs. ESET PROTECT Enterprise
July 2025
Free Report: Bitdefender GravityZone Extended Detection and Response (XDR) vs. ESET PROTECT Enterprise
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