Bitdefender GravityZone Extended Detection and Response (XDR) vs ESET PROTECT Enterprise comparison

Bitdefender and ESET are both solutions in the Extended Detection and Response (XDR) category. Bitdefender is ranked #29 with an average rating of 8.3, while ESET is ranked #19 with an average rating of 8.1. Bitdefender holds a 0.6% mindshare in XDR, compared to ESET’s 0.9% mindshare. Additionally, 83% of Bitdefender users are willing to recommend the solution, compared to 100% of ESET users who would recommend it.

Bitdefender GravityZone Ext...

Read 7 Bitdefender GravityZone Extended Detection and Response (XDR) reviews

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401 Comparison Views

83% willing to recommend

ESET PROTECT Enterprise

Read 16 ESET PROTECT Enterprise reviews

1,633 Views
621 Comparison Views

100% willing to recommend

Bitdefender GravityZone Ext...

ESET PROTECT Enterprise

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Executive SummaryUpdated on Oct 8, 2024

ESET PROTECT Enterprise and Bitdefender GravityZone Extended Detection and Response (XDR) compete in the cybersecurity solutions category. Bitdefender XDR often has the upper hand due to its robust features and perceived long-term value.

Features: ESET PROTECT Enterprise offers effective endpoint protection, intuitive management tools, and competitive pricing with satisfactory ROI. Bitdefender GravityZone XDR provides comprehensive threat detection, advanced analytics, and extensive security features, making it more favored for robust functionality.

Room for Improvement: ESET can enhance its reporting capabilities, integration flexibility, and ease of navigation. Bitdefender XDR could simplify configuration options, enhance user interface, and improve initial setup guidance.

Ease of Deployment and Customer Service: ESET PROTECT Enterprise is straightforward to deploy and offers reliable customer service. Bitdefender XDR deployment requires more technical expertise, but it is supported by responsive customer support, valued for its assistance during complex setups.

Pricing and ROI: ESET PROTECT Enterprise has a more budget-friendly initial setup with satisfactory ROI. Bitdefender XDR has higher upfront costs but promises excellent ROI through advanced security features, making it appealing for long-term investment.

To learn more, read our detailed Bitdefender GravityZone Extended Detection and Response (XDR) vs. ESET PROTECT Enterprise Report (Updated: September 2025).

Buyer's Guide

Bitdefender GravityZone Extended Detection and Response (XDR) vs. ESET PROTECT Enterprise

September 2025

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Helped 869,513 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bitdefender GravityZone Ext...

Ranking in Extended Detection and Response (XDR)

29th

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Endpoint Detection and Response (EDR) (39th), Network Detection and Response (NDR) (18th)

ESET PROTECT Enterprise

Ranking in Extended Detection and Response (XDR)

19th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Anti-Malware Tools (11th)

Mindshare comparison

As of October 2025, in the Extended Detection and Response (XDR) category, the mindshare of Bitdefender GravityZone Extended Detection and Response (XDR) is 0.6%, up from 0.3% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Extended Detection and Response (XDR) Market Share Distribution
Product	Market Share (%)
ESET PROTECT Enterprise	0.9%
Bitdefender GravityZone Extended Detection and Response (XDR)	0.6%
Other	98.5%

Extended Detection and Response (XDR)

Featured Reviews

Robin Cook

MSP Partner Manager at a computer software company with 51-200 employees

Exceptional threat detection and effortless installation impress users

The solution has best-in-breed technology and scores very highly on efficacy rates. The threat detection rates are exceptionally good, better than most of the competition. The solution is highly respected in the industry. The product is very scalable, and the installation is reported to be extremely easy, even for those without great technical capabilities.

Read full review

Manikumar David

IT Manager at R K Khanna and Associates

Provides comprehensive monitoring and policy implementation with room for memory optimization

ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness is lacking in some areas. When users are using any computer, ESET PROTECT Enterprise should work in the background without consuming much memory, and any updates should proceed in the background without disturbing the user.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find Bitdefender GravityZone Ultra Plus to be a pretty good solution for the mid-level market, specifically for organizations with up to two hundred fifty users. I like that it is an averagely priced solution. It also has a straightforward installation that can be completed within three to five minutes. Its technical support is also good enough."

"The threat detection rates are exceptionally good, better than most of the competition."

"The solution has best-in-breed technology and scores very highly on efficacy rates."

"The quarantine computer functionality is very good for me."

"The product is easy to use."

"The best features in the product, as a reseller, are the integrated SOC; integration with a SOC is one of the advantages."

"The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools."

"Bitdefender GravityZone Ultra Plus is highly stable."

"The tech support from ESET is amazing, and I would rate it as ten out of ten."

"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."

"The solution offers a lot of configuration capabilities."

"The solution doesn't have high memory usage."

"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."

"The solution is easy to use and install, with good pricing."

"We can easily manage resources, disable or enable clients and update them."

"I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found."

More ESET PROTECT Enterprise pros

Cons

"Adding a feature like Data Loss Prevention would be beneficial."

"I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time."

"Some customers would like additional features that aren't available through the current GravityZone platform. Some feedback has been about the deletion of other software not going smoothly during the installation of Bitdefender, particularly the removal of previous software like Sophos."

"Detection and response is a disadvantage that could be improved."

"The solution must improve its management features."

"The solution seems to be pretty amateur for an EDR solution, and it should be more in sync in terms of features, with solutions such as FireEye and SentinelOne."

"Some customers would like additional features that aren't available through the current GravityZone platform."

"Its automation can be improved."

"Sometimes, the connection to the machine requires troubleshooting."

"The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers."

"I would like to see more in managing mobile devices in an on-premise solution. The latest news I've heard is that ESET drops mobile management module development for the on-prem version. It's moving to the cloud. Like in endpoint client protection, I would also like to see more of the vulnerability management features and additional app control functionality in ESET Protect."

"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."

"The tool is complex and expensive."

"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."

"The availability and sustainability could also be improved."

More ESET PROTECT Enterprise cons

Pricing and Cost Advice

"We have purchased licenses for the use of Bitdefender GravityZone Ultra Plus. The price of the solution is reasonable but could be better."

"Bitdefender GravityZone Ultra Plus is pretty average, meaning it's not cheaper, but it's pretty good. It has average pricing."

"The product is cost-effective compared to one of its competitors."

"ESET PROTECT Enterprise is affordable."

"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Comms Service Provider

14%

Manufacturing Company

Educational Organization

Computer Software Company

16%

Comms Service Provider

14%

Government

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What do you like most about Bitdefender GravityZone Ultra Plus?

The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools.

See all answers

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra Plus?

It's a good price for the solution and for the customer.

See all answers

What needs improvement with Bitdefender GravityZone Ultra Plus?

Detection and response is a disadvantage that could be improved. It could be improved by the technical teams of Bitdefender GravityZone Extended Detection and Response (XDR). I think the detection ...

See all answers

What do you like most about ESET Protect?

The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.

See all answers

What needs improvement with ESET Protect?

One area for improvement in ESET PROTECT Enterprise is its capabilities on Mac devices, which are less functional compared to Windows. In terms of device management, ESET PROTECT Enterprise could i...

See all answers

What is your primary use case for ESET Protect?

My customers use ESET PROTECT Enterprise to secure all their operating systems; we have a lot of customers who rely on this antivirus. It also acts as a platform where I can manage all the devices ...

See all answers

Comparisons

Darktrace vs Bitdefender GravityZone Extended Detection and Response (XDR)

Compared 38% of the time

SentinelOne Singularity Complete vs Bitdefender GravityZone Extended Detection and Response (XDR)

Compared 25% of the time

CrowdStrike Falcon vs Bitdefender GravityZone Extended Detection and Response (XDR)

Compared 20% of the time

Wazuh vs Bitdefender GravityZone Extended Detection and Response (XDR)

Compared 17% of the time

More Bitdefender GravityZone Extended Detection and Response (XDR) Competitors

F-Secure Total vs ESET PROTECT Enterprise

Compared 21% of the time

CrowdStrike Falcon vs ESET PROTECT Enterprise

Compared 12% of the time

Securepoint Antivirus Pro vs ESET PROTECT Enterprise

Compared 10% of the time

Microsoft Defender for Endpoint vs ESET PROTECT Enterprise

Compared 9% of the time

360 Safeguard vs ESET PROTECT Enterprise

Compared 8% of the time

More ESET PROTECT Enterprise Competitors

Product Reports

Buyer's Guide

Bitdefender GravityZone Extended Detection and Response (XDR)

October 2025

Bitdefender GravityZone Extended Detection and Response (XDR) report

Download Bitdefender GravityZone Extended Detection and Response (XDR) product report

Buyer's Guide

ESET PROTECT Enterprise

October 2025

Download ESET PROTECT Enterprise product report

Also Known As

GravityZone Ultra Plus

ESET Protect, ESET File Security

Overview

Bitdefender GravityZone XDR enhances network security via advanced threat detection, offers centralized incident response, and comprehensive endpoint protection. Users value the user-friendly interface, robust analytics, and streamlined management, significantly boosting organizational efficiency and productivity.

Bitdefender

ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes

Cloud-based console with the possibility of an on-premises deployment
Provides real-time visibility of all endpoints: desktops, servers, virtual machines and even managed mobile devices
Enables full reporting for ESET security solutions
Controls endpoint prevention, detection & response layers across all platforms
Connect anytime, anywhere from your favorite web browser

ESET

Sample Customers

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe

Information Not Available

Buyer's Guide

Bitdefender GravityZone Extended Detection and Response (XDR) vs. ESET PROTECT Enterprise

September 2025

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