Try our new research platform with insights from 80,000+ expert users

Bitdefender GravityZone EDR vs Trend Micro Deep Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR delivers positive ROI with reduced threat detection time, balanced pricing, and enhanced security for all organizations.
Sentiment score
6.0
Trend Micro Deep Security boosts productivity and efficiency by streamlining antivirus management, reducing costs, and enhancing server and endpoint control.
The management console is very useful and easy to operate, allowing policy deployment in a minimal amount of time.
Information Technology Service Desk Manager at a tech services company with 10,001+ employees
It adds value by providing centralized control over servers and endpoints.
Endpoint Solutions Support at Compass Group
If the customer is interested in technical capabilities, we demonstrate the tools, setup, implementation, and their working.
Manager, Technical Microsoft at a computer software company with 201-500 employees
 

Customer Service

Sentiment score
5.8
Bitdefender GravityZone EDR support is responsive and efficient, but users note communication barriers and multilingual support limitations.
Sentiment score
7.4
Trend Micro Deep Security support is responsive and knowledgeable, though some users desire improved expertise and faster resolutions.
I would rate customer service and support as nine out of ten.
Products &Service Head; Head of IT at Wahl India
I have heard that their response time is pretty good, usually under 24 hours.
SOC Engineer at a outsourcing company with 10,001+ employees
Whenever I raise a ticket, whether critical or high priority, their team responds immediately, often over calls, and works towards closing the request with the highest priority.
Endpoint Solutions Support at Compass Group
They have very professional engineers, and they often respond effectively.
Manager, Technical Microsoft at a computer software company with 201-500 employees
A dedicated support engineer will come in within three hours.
Project Manager at IT solution India private LinkedIn
 

Scalability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR scales efficiently across numerous endpoints, supporting diverse systems with some legacy support challenges.
Sentiment score
7.8
Trend Micro Deep Security is highly scalable and cost-effective, supporting smooth operations across diverse enterprise environments.
Mac is not supported.
SOC Engineer at a outsourcing company with 10,001+ employees
I would rate the scalability of Bitdefender EDR as nine out of ten.
Products &Service Head; Head of IT at Wahl India
Trend Micro Deep Security is highly scalable.
Endpoint Solutions Support at Compass Group
In most organizations, they are using a mix of these security solutions.
Manager, Technical Microsoft at a computer software company with 201-500 employees
You can install it on a script basis for Linux and Windows.
Project Manager at IT solution India private LinkedIn
 

Stability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR is praised for stable performance, reliable protection, efficient processing, and effective large deployments without issues.
Sentiment score
8.1
Trend Micro Deep Security offers reliable, stable protection with minimal downtime, occasional issues resolved quickly, and proactive threat management.
If it were not stable, it could lead to inaccuracies in asset management data and increase incident response times if I cannot access the console during ongoing investigations.
SOC Engineer at a outsourcing company with 10,001+ employees
It has been extremely stable throughout our usage, with no major disturbances.
Information Technology Service Desk Manager at a tech services company with 10,001+ employees
Trend Micro Deep Security is very stable and provides protection at all times without issues.
Endpoint Solutions Support at Compass Group
We believe that software works fine until it is patched, managed, or monitored by the IT teams.
Manager, Technical Microsoft at a computer software company with 201-500 employees
 

Room For Improvement

Bitdefender GravityZone EDR needs improved usability, performance, integration, and support, with better resource management and customization options.
Trend Micro Deep Security needs improvements in integration, user interface, support, management capabilities, and automation to enhance efficiency.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
Chief Technology Officer at BD Software Distribution Pvt Ltd
I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved.
SOC Engineer at a outsourcing company with 10,001+ employees
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
Products &Service Head; Head of IT at Wahl India
User experience improvement is most crucial, along with enhancements in policy management and the accuracy of the IPS, IDS features for real-time protection.
Microsoft Security Department at a financial services firm with 501-1,000 employees
Additionally, the product is overpriced, which makes it difficult to sell to many customers.
Director at Business Automation Indore Private Limited
The user interface could be more user-friendly, as navigation sometimes requires familiarity with the console.
Endpoint Solutions Support at Compass Group
 

Setup Cost

Bitdefender GravityZone EDR is cost-effective with flexible pricing, offering discounts and negotiation options for enterprise buyers.
Trend Micro Deep Security is costly for some, but AWS Marketplace offers convenience and discounts, with flexible, scalable licensing.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
Products &Service Head; Head of IT at Wahl India
We give a fair comparison of all the products, and give them clear insights of the products, which makes it helpful for the customer to make a final decision to purchase the license or product.
Manager, Technical Microsoft at a computer software company with 201-500 employees
Trend Micro Deep Security is considered overpriced, which poses a challenge in selling it to many customers.
Director at Business Automation Indore Private Limited
The pricing is moderate, not expensive or very cheap.
Endpoint Solutions Support at Compass Group
 

Valuable Features

Bitdefender GravityZone EDR excels in swift setup, security features, scalability, real-time updates, and seamless integration with various systems.
Trend Micro Deep Security offers virtual patching, intrusion prevention, and cloud integration, enhancing security and operational efficiency.
Real-time monitoring has helped our organization by providing 24/7 oversight, which is handled by the monitoring team.
SOC Engineer at a outsourcing company with 10,001+ employees
The features I find most effective for threat detection include centralized control policy distribution.
Products &Service Head; Head of IT at Wahl India
It has multiple security layers, including anti-malware, intrusion prevention, integrity monitoring, web reputation, application control, firewall, and log inspection.
Microsoft Security Department at a financial services firm with 501-1,000 employees
Patching allows us to virtually patch servers without downtime, which is critical given our limited patching windows, and helps prevent servers from being exploited.
Web develope analyst at a tech vendor with 10,001+ employees
The IPS module offers virtual patches to resolve issues immediately, making it an excellent product that I recommend for anyone with servers.
Senior Associate at a tech vendor with 10,001+ employees
 

Categories and Ranking

Bitdefender GravityZone EDR
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
Endpoint Detection and Response (EDR) (19th)
Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
98
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (5th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Bitdefender GravityZone EDR is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 2.1%, down 2.5% compared to last year.
Trend Micro Deep Security, on the other hand, focuses on Virtualization Security, holds 38.4% mindshare, down 42.7% since last year.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone EDR2.1%
CrowdStrike Falcon9.1%
Microsoft Defender for Endpoint7.9%
Other80.9%
Endpoint Detection and Response (EDR)
Virtualization Security Market Share Distribution
ProductMarket Share (%)
Trend Micro Deep Security38.4%
Sophos Virtualization Security19.8%
Juniper vSRX18.1%
Other23.69999999999999%
Virtualization Security
 

Featured Reviews

HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Provides detailed event investigation and endpoint control but needs better Mac support and UI improvements
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be optimized to be more user-friendly and easier to work with. We don't specifically look for the customizable dashboards within Bitdefender GravityZone EDR; rather, we get the logs on our SIEM solution, QRadar, where we have created the dashboards. We also have Tableau and Power BI, so we don't utilize any dashboards on the EDR front. I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved. Other areas of improvement for Bitdefender GravityZone EDR include its lack of support for Mac devices.
Avnish Kumar - PeerSpot reviewer
Information Technology Service Desk Manager at a tech services company with 10,001+ employees
Virtual patching has protected critical workloads and reduced downtime across financial environments
The best features Trend Micro Deep Security offers include virtual patching and comprehensive protection from multiple modules such as anti-malware, web reputation, firewall, integrity monitoring, and log inspection. It is very user-friendly, easy to understand, and helps us integrate multiple products with Deep Security. The user-friendly aspect and integration of Trend Micro Deep Security have helped my team significantly. For example, we can integrate our SIEM product, Active Directory, and multiple platforms. If an operations engineer cannot find something or forgets about a suspicious activity, we can identify the suspicious thing with the help of the SIEM. With Active Directory, we maintain our compliance, checking which server has Deep Security and which does not. By integrating these solutions, we effectively maintain compliance in our environment. Trend Micro Deep Security has positively impacted our organization because we have implemented it for multiple purposes, primarily for server security. It is installed on both multiple virtual and physical servers with minimal performance impact. It has been extremely stable throughout our usage, with no major disturbances.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
879,371 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
10%
Manufacturing Company
7%
University
6%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise11
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise24
Large Enterprise46
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be opt...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Deep Security
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Detection and Response (EDR). Updated: December 2025.
879,371 professionals have used our research since 2012.