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Bitdefender GravityZone EDR vs Heimdal Endpoint Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
11th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
61
Ranking in other categories
No ranking in other categories
Heimdal Endpoint Security
Ranking in Endpoint Detection and Response (EDR)
35th
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Endpoint Protection Platform (EPP) (42nd), Anti-Malware Tools (25th), Threat Intelligence Platforms (TIP) (21st), Domain Name System (DNS) Security (12th), Ransomware Protection (13th)
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.4%, down from 2.5% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone EDR2.4%
Heimdal Endpoint Security0.4%
Other97.2%
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's graphical user interface is common and very friendly, making it an overall user-friendly product."
"The cloud management is easy and useful, especially in our case when we have multiple offices in different locations."
"The product is stable. It has a small footprint, but it does a lot of heavy lifting."
"What I have found to be valuable is after every new release of the solution there are more features. At the time that we bought Bitdefender GravityZone, it was their top solution. We went from their Enterprise version to Elite, Elite HD, Ultra, and now there is an Ultra Plus available."
"I like GravityZone's short implementation time. It takes only a day, at most."
"The advanced direct control on offer is excellent."
"It is stable."
"I have found Bitdefender GravityZone Ultra to be highly scalable."
"Heimdal is a very agile and lightweight solution."
"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
 

Cons

"What would make Bitdefender GravityZone Ultra better is if Bitdefender employed more firewall policies and added even more features to the product."
"The outreach from support was a bit bad according to their plan, but we've got two people here that manage and support GravityZone and interact with them and they manage it very well."
"There's room for improvement in terms of protection. That's my primary concern."
"What's happening now in this field is artificial intelligence, the behavior part. That is now the trend in many products, including Bitdefender, and this is where the product needs improvement."
"The installation is not straightforward and should be easier to do."
"This solution would be improved if it included antivirus functionality. You currently need to install a plug-in to Outlook for each email to be scanned."
"The on-premises setup for Bitdefender sometimes faces issues with connectivity. Management of Windows Defender is a bit easier compared to Bitdefender."
"They need to improve their encryption capabilities."
"What we lack is granular USB control."
"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
 

Pricing and Cost Advice

"As I am on a different model, my clients pay me on a monthly basis."
"There are different packages available that vary in terms of licensing fees."
"Price-wise, we have a better licensing agreement with Bitdefender than we did with competing vendors."
"Price-wise, Bitdefender GravityZone EDR is a bit expensive in the Philippines."
"Bitdefender GravityZone EDR is cheaper than Kaspersky. There are no additional costs apart from licensing ones."
"Licensing is done on a yearly basis and it's workstation-based."
"Bitdefender GravityZone EDR is cost-effective and has the best pricing."
"It is not that expensive. Compared to its competitors, it is well-priced and well-placed."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Computer Software Company
11%
Manufacturing Company
6%
Hospitality Company
6%
Computer Software Company
21%
Non Profit
9%
Comms Service Provider
7%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise10
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
The negative aspect is that when asking for customization, the OEM takes considerable time to implement changes. Many times customization is not possible, and the OEM states that such customization...
What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or something between the solutions.
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB contr...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also work in the IT department of that company. Therefore, I have chosen this antivir...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Brother, Symbion, CPH West
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