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Bitdefender GravityZone EDR vs Heimdal Endpoint Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
62
Ranking in other categories
No ranking in other categories
Heimdal Endpoint Security
Ranking in Endpoint Detection and Response (EDR)
41st
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Endpoint Protection Platform (EPP) (38th), Anti-Malware Tools (26th), Threat Intelligence Platforms (TIP) (26th), Domain Name System (DNS) Security (13th), Ransomware Protection (12th)
 

Mindshare comparison

As of September 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of Bitdefender GravityZone EDR is 1.5%, down from 2.5% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
Bitdefender GravityZone EDR1.5%
Heimdal Endpoint Security0.7%
Other94.2%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Provides detailed event investigation and endpoint control but needs better Mac support and UI improvements
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be optimized to be more user-friendly and easier to work with. We don't specifically look for the customizable dashboards within Bitdefender GravityZone EDR; rather, we get the logs on our SIEM solution, QRadar, where we have created the dashboards. We also have Tableau and Power BI, so we don't utilize any dashboards on the EDR front. I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved. Other areas of improvement for Bitdefender GravityZone EDR include its lack of support for Mac devices.
DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Senior IT Support Specialist at PXGEO
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is very good, it has caught a lot of exploits that most products would not."
"We think that this product will help us grow, as it meets our needs currently and we can grow with it over time."
"It is easy to use."
"In one single alert, we are getting the network telemetry, endpoint telemetry, email security telemetry, and proxy telemetry all in one single ticket, making it very easy."
"Implementing Cortex XDR by Palo Alto Networks has had a significant impact on my security analyst workload because it becomes much easier."
"The product has an intuitive dashboard."
"Palo Alto is one of the tech vendors that always provides top-of-the-line products."
"There are a lot of lead solutions in this space, however, Palo Alto is number one."
"The tool's graphical user interface is common and very friendly, making it an overall user-friendly product."
"Bitdefender GravityZone EDR's installation is straightforward."
"My advice would be to do it."
"The setup was easy."
"I would recommend the product as it's easy to deploy and it's not as heavy as Symantec."
"The advantage of the solution is that it has a console on the cloud and you can update the clients."
"We are talking about a very good solution which works for both small and large enterprises."
"I haven't had a problem with its stability yet. Since we deployed it, we haven't had one computer instance where we had to reimage the computer due to the virus."
"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
 

Cons

"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."
"It is not very strong in terms of endpoint management. It should have additional features like DLP, encryption, or advanced device control. Currently, Cortex is good in terms of the security of the endpoints, but it is not as good as other vendors in terms of the management of the endpoint."
"Cortex XDR could improve its sales support team, including better commission structures and referral programs."
"The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements."
"This is a very costly product."
"The deployment is pretty hard."
"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"The main area for improvement is the dashboard of the cloud console, where we manage security policies and groupings. It needs to be more flexible and informative."
"Areas for improvement would be performance and pricing."
"The graphical user interface for EDR could be improved."
"The reporting is much too simple."
"There's room for improvement in terms of protection. That's my primary concern."
"They should include the Hebrew language for its technical support in terms of communication."
"They should improve the solution's patch management feature."
"This solution would be improved if it included antivirus functionality. You currently need to install a plug-in to Outlook for each email to be scanned."
"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
 

Pricing and Cost Advice

"It's about $55 per license on a yearly basis."
"The price of the product is not very economical."
"The cost depends on your chosen license type, like Pro or other licenses."
"Our customers have expressed that the price is high."
"Very costly product."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"This is an expensive solution."
"Cortex XDR's pricing is ok."
"Bitdefender GravityZone EDR is cost-effective and has the best pricing."
"I rate the product's price a four on a scale of one to ten, where one is low, and ten is high."
"The solution's pricing is average."
"The price is per license per endpoint. The price is different for everyone, but we find the price is cheap for us."
"Bitdefender GravityZone Ultra is less expensive than other solutions, such as CrowdStrike. We had a really good deal because it was their year-end and they were trying to do a lot of sales that week. We bought a three-year contract from them and the cost was approximately $17 per endpoint, per year. It is was a very good price. I have spoken to other people who have purchased CrowdStrike at approximately $60 per endpoint, per year. I have no complaints about the price of this solution."
"Price-wise, Bitdefender GravityZone EDR is a bit expensive in the Philippines."
"Licensing is done on a yearly basis and it's workstation-based."
"The solution's price is mid-ranged."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Comms Service Provider
12%
Outsourcing Company
10%
Construction Company
10%
Manufacturing Company
6%
Construction Company
17%
Comms Service Provider
14%
Computer Software Company
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise11
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
I would like to see improvements in Bitdefender GravityZone EDR to better support older machines. From my experience,...
What is your primary use case for Bitdefender GravityZone Ultra?
My usual use cases for Bitdefender GravityZone EDR mostly involve zoning, reviewing EDR policies, and vetting for pos...
What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Bitdefender GravityZone Ultra, Bitdefender GravityZone
Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Mentor Graphics, Rudersdal Kommune
Brother, Symbion, CPH West
Find out what your peers are saying about SentinelOne, CrowdStrike, Microsoft and others in Endpoint Detection and Response (EDR). Updated: September 2026.
913,806 professionals have used our research since 2012.