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Heimdal Endpoint Security vs Huntress Managed EDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Heimdal Endpoint Security
Ranking in Endpoint Detection and Response (EDR)
41st
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Endpoint Protection Platform (EPP) (38th), Anti-Malware Tools (26th), Threat Intelligence Platforms (TIP) (26th), Domain Name System (DNS) Security (13th), Ransomware Protection (12th)
Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
Managed Detection and Response (MDR) (3rd)
 

Mindshare comparison

As of November 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, down from 3.8% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.7%, up from 0.5% compared to the previous year. The mindshare of Huntress Managed EDR is 2.7%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
Huntress Managed EDR2.7%
Heimdal Endpoint Security0.7%
Other92.8%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Senior IT Support Specialist at PXGEO
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.
Adam Knubley - PeerSpot reviewer
Head Of IT at EA Gibson, Shipbrokers
Managed detection has improved visibility and response but still needs broader integrations
The best features Huntress Managed EDR offers do not really include any other features outside what other providers are doing; it was more about integrating with other tools that we already had with them. I find it easy to use Huntress Managed EDR; we don't operate within Huntress Managed EDR portal for EDR but have it work on our Defender data and through SIEM, which means we use a different interface and a different kind of portal to manage it. My impression of Huntress Managed EDR's ability to detect persistent footholds on our endpoints is adequate. I have the threat containment feature turned on, but we haven't seen any usage of it yet. I make use of Huntress Managed EDR's ability to automatically remediate low-severity threats; this automatic remediation affects my workload and security by purely blocking people trying to install applications, thereby stopping people from creating a bigger attack surface. The availability of Huntress Managed EDR for all major operating systems does not affect my organization's cybersecurity strategy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found the solution to be very easy in respect of the integration and configurable."
"The interface is easy to use and it is more up to date than our previous solution."
"Cortex is the best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"I generally believe that Cortex XDR by Palo Alto Networks is probably the best in the market right now."
"The most valuable feature of Cortex XDR by Palo Alto Networks is its machine-learning capabilities. Additionally, there is full integration with other solutions."
"The stability of the solution is very good. We have about 100 users on it right now, and we use it twice a week."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"They have a new GUI which is just fantastic."
"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
"Overall, Huntress Managed EDR has strengthened our security posture mainly through continuous endpoint monitoring, faster detection, and quicker containment."
"The most valuable aspect of Huntress Managed EDR is its personalized approach."
"Huntress has improved our security significantly by 90 percent."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"Huntress Managed EDR eliminates the need to outsource expensive security tools or analysts, avoiding the high costs associated with external solutions."
"The automatic remediation feature of Huntress Managed EDR is very effective because at midnight, around 2:00 AM, if there is an alert while I am sleeping, I know my organization remains safe."
"Even in just the first day, I can see how Huntress Managed EDR is going to benefit us, particularly in how the reporting side of it will benefit my company and how we approach customers."
"I have complete confidence that I do not have to operate a 24/7 security operations center myself because Huntress Managed EDR will be working during the hours when I am not available and will pick up anything that I miss."
 

Cons

"Cortex XDR by Palo Alto Networks is a strong tool, but it is true that digesting information sometimes makes the tool go a little bit slower."
"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"Dashboards do not allow everyone to see what's happening."
"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"It takes time to scan the servers and devices."
"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"The solution should offer more dashboards and they should be better customized."
"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
"Other products are a little more flashy and might have a little more marketing prowess because they have such a huge amount of information and they have security maps and threat portals and all sorts of features that we don't necessarily find to help security, but they do help those products when you're showing them to clients."
"I would like the API to be a little better. They are getting there."
"The integration with our RMM could be better."
"Regarding improvements for Huntress Managed EDR, there was an example yesterday where the UI had unclear directions and it caused the agent itself to be removed from the endpoint device during a critical moment."
"I would like to see more customization and deeper integration with SIEM and other security tools for Huntress Managed EDR, as better reporting and more detailed endpoint investigation data would also make investigations easier, especially for complex incidents."
"I'd like it if Huntress could scan for software that's out of date or has open vulnerabilities. That would be useful for us. Scanning for vulnerable software would be helpful. Also, we've set it up to create a ticket in our ticketing system when there's an alert. It would be nice if closing that ticket would also close the Huntress alert. It doesn't do that right now, but they're working on adding that feature."
"It would be ideal if they could create some incentives to help more partners get clients to onboard it."
"If I had to suggest an improvement, I would like to see a customizable dashboard and reporting along with additional integrations with third-party SIEM or SOAR platforms."
 

Pricing and Cost Advice

"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"The price was fine."
"This is an expensive solution."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
Information not available
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"The Huntress pricing is an excellent value for what the product provides."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"Huntress is priced fairly for the services and value it provides."
"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Comms Service Provider
17%
Construction Company
16%
Outsourcing Company
6%
Computer Software Company
6%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
No data available
By reviewers
Company SizeCount
Small Business74
Midsize Enterprise6
Large Enterprise5
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...
What needs improvement with Huntress?
Improvements for Huntress Managed EDR could include better integration with ticket systems, as the biggest problem se...
What is your primary use case for Huntress?
Huntress Managed EDR is part of our security package for all our managed service customers. When using Huntress Manag...
What advice do you have for others considering Huntress?
I rate Huntress Managed EDR a 10 out of 10. I chose 10 for Huntress Managed EDR because it is pretty much the vendor ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Brother, Symbion, CPH West
Information Not Available
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