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Binary Defense MDR vs enhanced.io comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Binary Defense MDR
Ranking in Managed Detection and Response (MDR)
17th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
16
Ranking in other categories
No ranking in other categories
enhanced.io
Ranking in Managed Detection and Response (MDR)
25th
Average Rating
9.6
Reviews Sentiment
9.3
Number of Reviews
2
Ranking in other categories
Vulnerability Management (51st), SOC as a Service (6th), Extended Detection and Response (XDR) (35th)
 

Featured Reviews

reviewer2588769 - PeerSpot reviewer
Cybersecurity Architect, Information Technology Division at a healthcare company with 1,001-5,000 employees
Phenomenal response time and good handling of context in our diverse environment
We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are bringing out. So far, I do not have anything negative or a concern. There were two small mistakes that the technician made, and they were remedied immediately. Once we brought them to their attention, they were remedied. I do not have any complaints. They were just simple mistakes that anybody could make, and their response was a positive response. So far, I have not had anything negative to say. The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed. They are working on that function. It is going to be resolved in the next month or two. We have service level agreements with them, but they can use improved statistics for service level agreements. This is the only point of improvement I can identify.
MarkFrancis - PeerSpot reviewer
MD at Stability IT Support
Managed security service has transformed 24 7 monitoring and enabled new revenue streams
I think they do a very good job of improving; they are always making changes to their systems, their processes, and we are forever getting messages to say that something is being upgraded or a process is being changed. The other good thing is that things stay the same with the people; we feel completely in the safe hands of the team that we have been using since day one. The last thing that we spoke to them about was a different pricing structure and they followed up and released a different pricing structure which allowed things to be more granular for smaller customers.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Insurance Company
11%
Financial Services Firm
8%
Construction Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Binary Defense MDR?
It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise from a small medium business in two years. Our company passed a certain dollar ma...
What needs improvement with Binary Defense MDR?
We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are brin...
What is your primary use case for Binary Defense MDR?
They co-manage our Sentinel SIEM instance, and they provide a Security Operations Center (SOC) with 24/7 coverage. They perform research and remediation. They have a separate team for phishing. Tha...
What is your experience regarding pricing and costs for enhanced.io?
enhanced.io understands our market and provides reasonable pricing, setup cost, and licensing, which accommodates market demands.
What needs improvement with enhanced.io?
There are many managed services related to cloud-based endpoint and network security solutions that can be improved. The market is moving towards cloud security, so enhanced.io should consider prov...
What is your primary use case for enhanced.io?
enhanced.io provides us managed SIEM and SOC services; it's basically SOC as a Service with SIEM integrated into it. We reach out to a customer and ask if they have any SIEM or SOC in their company...
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
No data available
 

Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
Information Not Available
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