

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
BigPanda offers significant time-saving, cost-saving, and resource-saving benefits.
BigPanda saves time with its advanced features and manages large environments while requiring fewer resources compared to our previous tool, Netcool.
Resource count has probably reduced by about ten to twenty percent due to the reduced incident count, which enables me to identify issues faster, meaning business recovery is quicker.
We are seeing a return on investment from using Gremlin Reliability Management Platform because we are getting less production issues by thirty percent, as I mentioned earlier, making it a great investment.
We do not need to look at all the day's metrics on Grafana dashboards; we run our chaos experiments in a production environment to see how reliable our product or service is.
If we needed ten people to do tests once upon a time, now, using Gremlin Reliability Management Platform, we can do it with a fifty percent reduction in employees.
If BigPanda can consistently provide such competent contacts, I would rate the support ten out of ten, otherwise, it is an eight out of ten.
Companies like CoreLogix, which is a log platform, achieve ten out of ten due to their responsiveness.
For technical support, we have only had to address password resets and alert mismatching.
When I have questions or run into issues with Gremlin Reliability Management Platform, their support team is helpful and responsive.
The expert partnership model is a significant strength I can suggest for Gremlin Reliability Management Platform.
The customer support for Gremlin Reliability Management Platform is good overall.
It handles large volumes of alerts without limitations.
We manage a large environment with over 50,000 servers and various monitoring tools like Dynatrace, New Relic, Splunk, Nagios, and Datadog.
I rate the scalability of BigPanda at eight.
Gremlin Reliability Management Platform scales smoothly for running more chaos experiments, adding more services, or supporting a larger team.
More than scalability, I thought about availability because it is a really important thing of the architecture tools.
The scalability of Gremlin Reliability Management Platform depends on the scalability of the underlying infrastructure that we are hosting it on.
BigPanda is now stable.
I would rate the availability of BigPanda at nine because it's almost 99.99% available.
However, when handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer.
I have not seen any downtime or issues with its behavior or performance.
A 'deep dive' analysis feature would be appreciated to give detailed insights such as CPU usage and disk space analysis.
It would be beneficial if BigPanda leveraged AI to solve critical issues related to editing and sending alerts based on enrichment mapping files.
If BigPanda could integrate AI, it would enhance the platform significantly by offering chatbot functionality within the BigPanda UI.
I think it would be useful to have some integration with Splunk or other log collectors, or maybe in the future, the ability to link Dynatrace or any other observability platform.
If we can integrate it with natural language, could we talk to Gremlin Reliability Management Platform and have it configure some of the basic settings so that non-technical persons can also work on Gremlin Reliability Management Platform-like tools?
The user interface is great, the integration is smooth, and Gremlin Reliability Management Platform has a fantastic support team that helps us a lot in many cases.
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
There are indirect costs related to managing open-source products, leading to resource investment in maintaining the dashboards for these capabilities.
It is not so cheap, but it has very powerful features.
From a pricing standpoint of view regarding Gremlin Reliability Management Platform, I would say it is a bit expensive, but that expense is worth it given the kind of benefits it offers.
My role does not incur costs for us since we have an NFR for Gremlin Reliability Management Platform that we can use in our case.
Its automation has significantly improved incident response times, reducing the process to within one minute.
It can correlate multiple issues within a single device, create a single incident, and thus reduce noise and provide faster resolution.
BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality.
There are really two pathways along: fewer incidents because with Gremlin Reliability Management Platform, we can make every part of the infrastructure more solid, and less downtime because we can test more architectures and then things like how to put in high availability clusters.
We fix failures even before they occur, which is basically proactive risk detection and risk mitigation.
The best feature that Gremlin Reliability Management Platform offers for me is the prebuilt reliability test; I think that is the best feature along with the automated scheduling.
| Product | Mindshare (%) |
|---|---|
| BigPanda | 0.6% |
| Gremlin Reliability Management Platform | 0.2% |
| Other | 99.2% |

| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Large Enterprise | 6 |
BigPanda enhances incident management through root cause analysis, alert deduplication, and event correlation. The AI-driven platform is designed for environments with high alert volumes, providing insights for data-driven decisions and seamless integration with tools like ServiceNow and Teams.
BigPanda addresses the complexities of incident management by offering an AI-focused approach to anomaly detection. Automation improves response times, while unified analytics supports informed decision-making. Despite AI integration and usability needing enhancement, the platform simplifies observability and ticketing through integrations with New Relic and Slack. Features like enrichment mapping and unified search improve functionality, though reporting and visualization aspects require development.
What are the key features of BigPanda?BigPanda is widely implemented in industries focusing on observability and predictive analysis, providing efficient alert processing and incident management. Users utilize its capabilities to seamlessly integrate with solutions like Dynatrace, particularly in environments that handle high volumes of alerts, ensuring effective notification delivery through various platforms.
Gremlin Reliability Management Platform empowers organizations to proactively identify and mitigate potential failures. It enhances system resilience through controlled chaos engineering, aiding tech teams in delivering reliable services.
Designed for tech-savvy users, Gremlin enables teams to implement chaos engineering effectively to ensure system reliability. It offers precise control over variables, allowing teams to simulate real-world scenarios and fortify system operations. Gremlin plays a strategic role in preventing downtime and maintaining optimal service delivery through a suite of advanced tools tailored for IT infrastructure.
What are the most important features of Gremlin?In industries such as e-commerce, finance, and healthcare, Gremlin helps maintain service reliability by identifying vulnerabilities before they affect operations. IT teams can simulate stress tests specific to their industry, ensuring systems are resilient against potential threats, enhancing customer satisfaction, and securing business continuity.
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