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BigPanda vs Comet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 5, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
BigPanda surpasses Netcool in efficiency, reducing resources and enhancing incident resolution and recovery times for heavy users.
Sentiment score
6.3
Comet increased productivity by automating tasks, saving time, improving efficiency, and reducing workload, enhancing workflow and collaboration.
BigPanda offers significant time-saving, cost-saving, and resource-saving benefits.
Technical Lead
BigPanda saves time with its advanced features and manages large environments while requiring fewer resources compared to our previous tool, Netcool.
Software Engineer at Trianz
Resource count has probably reduced by about ten to twenty percent due to the reduced incident count, which enables me to identify issues faster, meaning business recovery is quicker.
Director Of Engineering at Broadcom Inc.
The biggest return on investment of Comet comes from improved reproducibility.
ML Engineer at a energy/utilities company with 51-200 employees
I estimate I spend around thirty to forty percent less time organizing and comparing experiment results compared to manual tracking.
Student at a university with 10,001+ employees
Comet's return on investment is evident through significant time reduction, which is the most crucial factor I have observed.
Senior Data Scientist at a consultancy with 1-10 employees
 

Customer Service

Sentiment score
6.5
BigPanda's support is praised for responsiveness and effectiveness, despite occasional delays, with some users noting communication issues.
Sentiment score
5.8
Comet's customer service is praised for responsiveness, technical support, and user-friendly guidance, ensuring a smooth user experience.
If BigPanda can consistently provide such competent contacts, I would rate the support ten out of ten, otherwise, it is an eight out of ten.
Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees
Companies like CoreLogix, which is a log platform, achieve ten out of ten due to their responsiveness.
CEO / Co-Founder at Aiops ltd
For technical support, we have only had to address password resets and alert mismatching.
Technical Lead
For advanced configurations, our support interactions were very responsive and technically helpful.
ML Engineer at a energy/utilities company with 51-200 employees
Comet's help center contributes significantly to building the AI-powered solution smoothly and rapidly.
Senior Data Scientist at a consultancy with 1-10 employees
I was able to troubleshoot all the issues with the online discussion forums.
Student at a university with 10,001+ employees
 

Scalability Issues

Sentiment score
7.2
BigPanda efficiently scales across environments, managing numerous alerts and servers, with high ratings despite occasional peak-time delays.
Sentiment score
6.0
Comet scales experiments efficiently, managing increased workloads and models with stable performance and reliable visibility across projects.
It handles large volumes of alerts without limitations.
We manage a large environment with over 50,000 servers and various monitoring tools like Dynatrace, New Relic, Splunk, Nagios, and Datadog.
Software Engineer at Trianz
I rate the scalability of BigPanda at eight.
Manager Observability at ICE
Comet's scalability is excellent, as it can generate customized user-to-user browsers.
Senior Data Scientist at a consultancy with 1-10 employees
Comet is continuously able to organize runs efficiently and maintain visibility across projects, which becomes very important when we are scaling as an AI team.
ML Engineer at a energy/utilities company with 51-200 employees
Overall, I would say Comet scales very well for academic to mid-sized machine learning projects, and it remains usable.
Student at a university with 10,001+ employees
 

Stability Issues

Sentiment score
7.5
BigPanda is stable with slight slowdowns; users request intuitive features, appreciate communication, and note improved stability and task management.
Sentiment score
8.3
Comet ensures stable, reliable performance for tracking experiments, managing workloads, and supporting multiple users without issues.
BigPanda is now stable.
I would rate the availability of BigPanda at nine because it's almost 99.99% available.
Manager Observability at ICE
However, when handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer.
Software Engineer at Trianz
Comet has been very stable in our experience, and with experiment logging, dashboard visualization, and model tracking workflows, it performs reliably even during large training workloads.
ML Engineer at a energy/utilities company with 51-200 employees
 

Room For Improvement

BigPanda requires AI enhancements, bug fixes, improved usability, expanded features, and better integration to address cost and performance issues.
Comet users seek enhanced speed, AI integration, customization, and stability, prioritizing security, scalability, interface intuitiveness, and pricing concerns.
A 'deep dive' analysis feature would be appreciated to give detailed insights such as CPU usage and disk space analysis.
It would be beneficial if BigPanda leveraged AI to solve critical issues related to editing and sending alerts based on enrichment mapping files.
Software Engineer at Trianz
If BigPanda could integrate AI, it would enhance the platform significantly by offering chatbot functionality within the BigPanda UI.
Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees
There are vulnerabilities to prompt injection attacks, and the AI can be tricked into leaking data or acting harmfully.
AI/ML Engineer
It needs to be smarter, utilizing better AI engines to combine data from various sources, and improve the intelligence of its answers, creativity, and document creation capabilities.
Manager & Co-Founder at Arido
Comet can be improved by being more stable and providing security features similar to Brave.
Cloud Operations Engineer at a tech vendor with 51-200 employees
 

Setup Cost

BigPanda offers competitive pricing and flexible licensing, benefiting high-growth companies with potential costs reaching $200,000 annually.
Comet offers straightforward pricing with cost-effective cloud solutions, flexible licensing, and seamless integration via AWS Marketplace.
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
Software Engineer at Trianz
There are indirect costs related to managing open-source products, leading to resource investment in maintaining the dashboards for these capabilities.
Director Of Engineering at Broadcom Inc.
I found it easy to understand the pricing and subscription models for faster integration.
Senior Data Scientist at a consultancy with 1-10 employees
My experience with pricing, setup cost, and licensing is that I am using Perplexity, the pro version, which is connected to Comet, and together they provide me with very good results at a cost of only twenty dollars, which is acceptable to me.
Automation Engineer at MyDubai.io
My experience with pricing, setup cost, and licensing is that it was all free.
AI/ML Engineer
 

Valuable Features

BigPanda enhances incident management with AI-driven analysis, reducing response times via integration and alert consolidation for improved reliability.
Comet boosts productivity with centralized experiment tracking, AI assistance, and integrations, streamlining metrics, debugging, and model evaluation.
Its automation has significantly improved incident response times, reducing the process to within one minute.
It can correlate multiple issues within a single device, create a single incident, and thus reduce noise and provide faster resolution.
Manager Observability at ICE
BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality.
Technical Lead
The feature that keeps tabs open is great because they are updated and still on the same page where I left off, which is super helpful, allowing me to quickly return to what I was working on.
Manager & Co-Founder at Arido
It has transformed the workflow because fewer people are needed for some tasks, and the automation of tasks means that not much human effort is required.
Cloud Operations Engineer at a tech vendor with 51-200 employees
This setup significantly reduces task efficiency in high latency scenarios, providing dynamic websites, faster responses, quicker solutions, and smoother searches compared to typical browsing methods.
Senior Data Scientist at a consultancy with 1-10 employees
 

Categories and Ranking

BigPanda
Ranking in AIOps
9th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
IT Infrastructure Monitoring (22nd), IT Alerting and Incident Management (10th)
Comet
Ranking in AIOps
12th
Average Rating
8.4
Reviews Sentiment
5.9
Number of Reviews
9
Ranking in other categories
AI Observability (12th)
 

Mindshare comparison

As of June 2026, in the AIOps category, the mindshare of BigPanda is 2.8%, down from 3.0% compared to the previous year. The mindshare of Comet is 1.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Mindshare Distribution
ProductMindshare (%)
BigPanda2.8%
Comet1.1%
Other96.1%
AIOps
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Automated incident workflows have reduced alert noise and now improve response efficiency
In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.
reviewer2827170 - PeerSpot reviewer
Student at a university with 10,001+ employees
Organizing research experiments has improved and supports faster model comparison and learning
My experience with Comet has been very positive, but there are a few areas where it could be improved. One area is the learning curve for new users. Some of the more advanced features can feel overwhelming at first, especially for students who are new to machine learning experiment tracking. More beginner-friendly tutorials and guided onboarding would help. I would also like to see more customization options for dashboards and visualizations, making it easier to create views tailored to specific projects. Another improvement would be deeper integration with commonly used collaboration tools, which would streamline project documentation and team workflows. There are a few additional areas where Comet could improve. From a performance perspective, I occasionally notice that dashboards with a large number of experiments can take longer to load or navigate. Regarding documentation, while the available resources are helpful, I would appreciate more beginner-focused examples, step-by-step tutorials, and real-world use cases. For support, my experience has generally been good, but having more community resources, discussion forums, webinars, or educational content specifically aimed at students and researchers would be valuable.
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Manufacturing Company
9%
Healthcare Company
6%
Retailer
5%
Energy/Utilities Company
17%
Financial Services Firm
12%
Construction Company
11%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise12
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for BigPanda?
Regarding extra expenses, I pay more for communication and do not incur costs for another dashboard perspective, but there are indirect costs related to managing open-source products, leading to re...
What needs improvement with BigPanda?
Something that comes to mind regarding improvements is communication, as I rely heavily on another tool. If BigPanda could provide communication capabilities beyond just sending notifications—such ...
What needs improvement with Comet for SageMaker Partner AI Apps?
The agent technology hallucinates frequently, so it can give me wrong summaries or decisions and misinterpret some information. I believe it is not fully developed; however, for small tasks such as...
What is your primary use case for Comet for SageMaker Partner AI Apps?
I use Comet for summarizing articles and videos and getting PDFs instantly to draft emails and plan trips. I extract insights, which is the primary function I use Comet for most of the time. My end...
What is your experience regarding pricing and costs for Comet?
My experience with pricing, setup cost, and licensing is that I am using Perplexity, the pro version, which is connected to Comet, and together they provide me with very good results at a cost of o...
 

Comparisons

 

Also Known As

No data available
Comet for SageMaker Partner AI Apps
 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
Information Not Available
Find out what your peers are saying about BigPanda vs. Comet and other solutions. Updated: April 2026.
896,942 professionals have used our research since 2012.