No more typing reviews! Try our Samantha, our new voice AI agent.

BigPanda vs Comet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 5, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
BigPanda offers efficiency benefits for managing over 10,000 events weekly, saving time and resources compared to tools like Netcool.
Sentiment score
6.6
Comet boosts productivity by automating tasks, reducing manual labor, saving time, and enhancing focus on analysis and improvements.
BigPanda offers significant time-saving, cost-saving, and resource-saving benefits.
Technical Lead
BigPanda saves time with its advanced features and manages large environments while requiring fewer resources compared to our previous tool, Netcool.
Software Engineer at Trianz
Comet's return on investment is evident through significant time reduction, which is the most crucial factor I have observed.
Senior Data Scientist at a consultancy with 1-10 employees
While that is not a significant improvement, it has helped me with summarizing and drafting emails.
AI/ML Engineer
 

Customer Service

Sentiment score
6.5
BigPanda's customer service is responsive and helpful, with noted inconsistencies like slow emails and no phone support.
Sentiment score
5.9
Comet's responsive support and resources ensure swift, effective assistance, even though infrequently needed due to platform quality.
If BigPanda can consistently provide such competent contacts, I would rate the support ten out of ten, otherwise, it is an eight out of ten.
Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees
Companies like CoreLogix, which is a log platform, achieve ten out of ten due to their responsiveness.
CEO / Co-Founder at Aiops ltd
For technical support, we have only had to address password resets and alert mismatching.
Technical Lead
Comet's help center contributes significantly to building the AI-powered solution smoothly and rapidly.
Senior Data Scientist at a consultancy with 1-10 employees
 

Scalability Issues

Sentiment score
7.2
BigPanda is scalable and integrates well, although experiences vary based on configuration efforts and peak time performance.
Sentiment score
6.1
Comet scales effectively, managing growth and workloads, supporting large datasets, numerous runs, and offering customized team solutions efficiently.
It handles large volumes of alerts without limitations.
We manage a large environment with over 50,000 servers and various monitoring tools like Dynatrace, New Relic, Splunk, Nagios, and Datadog.
Software Engineer at Trianz
I rate the scalability of BigPanda at eight.
Manager Observability at ICE
Comet's scalability is excellent, as it can generate customized user-to-user browsers.
Senior Data Scientist at a consultancy with 1-10 employees
Comet's scalability is limited for me since I usually do only one task, and when I overload Perplexity, I hit the limit very quickly.
Automation Engineer at MyDubai.io
 

Stability Issues

Sentiment score
7.5
BigPanda is stable with minimal downtime and effective incident management, though occasional service interruptions are promptly addressed.
Sentiment score
8.3
Comet is highly stable and reliable, with excellent performance and no significant issues, enhancing users' daily workflows efficiently.
BigPanda is now stable.
I would rate the availability of BigPanda at nine because it's almost 99.99% available.
Manager Observability at ICE
However, when handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer.
Software Engineer at Trianz
 

Room For Improvement

BigPanda requires enhancements in analytics, usability, integration, UI, and cost while improving accuracy, dashboards, and multi-cloud observability.
Comet needs better integration, smarter algorithms, improved UI, enhanced security, and simplified onboarding to increase user productivity.
A 'deep dive' analysis feature would be appreciated to give detailed insights such as CPU usage and disk space analysis.
It would be beneficial if BigPanda leveraged AI to solve critical issues related to editing and sending alerts based on enrichment mapping files.
Software Engineer at Trianz
If BigPanda could integrate AI, it would enhance the platform significantly by offering chatbot functionality within the BigPanda UI.
Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees
There are vulnerabilities to prompt injection attacks, and the AI can be tricked into leaking data or acting harmfully.
AI/ML Engineer
It needs to be smarter, utilizing better AI engines to combine data from various sources, and improve the intelligence of its answers, creativity, and document creation capabilities.
Manager & Co-Founder at Arido
Comet can be improved by being more stable and providing security features similar to Brave.
Cloud Operations Engineer at a tech vendor with 51-200 employees
 

Setup Cost

BigPanda offers cost-effective pricing at $200,000 annually, providing flexibility and competitive advantages for high-growth companies.
Comet offers straightforward, cost-effective pricing with flexible licensing and seamless AWS Marketplace integration, supporting unlimited team members.
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
Software Engineer at Trianz
I found it easy to understand the pricing and subscription models for faster integration.
Senior Data Scientist at a consultancy with 1-10 employees
My experience with pricing, setup cost, and licensing is that I am using Perplexity, the pro version, which is connected to Comet, and together they provide me with very good results at a cost of only twenty dollars, which is acceptable to me.
Automation Engineer at MyDubai.io
My experience with pricing, setup cost, and licensing is that it was all free.
AI/ML Engineer
 

Valuable Features

BigPanda streamlines incident management with AI-driven alert deduplication, offering seamless integration and enhancing real-time incident resolution.
Comet enhances experiment tracking and automation, providing integration, collaboration, and efficient data analysis with visual tools and metrics.
Its automation has significantly improved incident response times, reducing the process to within one minute.
It can correlate multiple issues within a single device, create a single incident, and thus reduce noise and provide faster resolution.
Manager Observability at ICE
BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality.
Technical Lead
The feature that keeps tabs open is great because they are updated and still on the same page where I left off, which is super helpful, allowing me to quickly return to what I was working on.
Manager & Co-Founder at Arido
It has transformed the workflow because fewer people are needed for some tasks, and the automation of tasks means that not much human effort is required.
Cloud Operations Engineer at a tech vendor with 51-200 employees
This setup significantly reduces task efficiency in high latency scenarios, providing dynamic websites, faster responses, quicker solutions, and smoother searches compared to typical browsing methods.
Senior Data Scientist at a consultancy with 1-10 employees
 

Categories and Ranking

BigPanda
Ranking in AIOps
11th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
IT Infrastructure Monitoring (28th), IT Alerting and Incident Management (10th)
Comet
Ranking in AIOps
16th
Average Rating
8.4
Reviews Sentiment
6.0
Number of Reviews
6
Ranking in other categories
AI Observability (22nd)
 

Mindshare comparison

As of April 2026, in the AIOps category, the mindshare of BigPanda is 2.8%, down from 3.0% compared to the previous year. The mindshare of Comet is 0.8%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Mindshare Distribution
ProductMindshare (%)
BigPanda2.8%
Comet0.8%
Other96.4%
AIOps
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Automated incident workflows have reduced alert noise and now improve response efficiency
In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.
Kevin Shah - PeerSpot reviewer
Senior Data Scientist at a consultancy with 1-10 employees
AI browser automation has transformed my research, shopping, and ticket booking workflows
Comet's best features include its smart response system that acts intelligently on whatever questions are asked and conducts global research on the browser. It serves as a personal assistant for users, focusing on how searches, specific data targets, calendar functionalities, Gmail activities, preferred languages, and relevant searches function within Comet. This setup significantly reduces task efficiency in high latency scenarios, providing dynamic websites, faster responses, quicker solutions, and smoother searches compared to typical browsing methods. It serves as an AI assistant or personal assistant for the browser, understanding context on web pages and delivering correct solutions, summaries, and explanations. Additionally, I can effectively engage in shopping by identifying booking options, comparing multiple platforms for cheaper prices, and obtaining ticket bookings and train bookings, all through the browser instead of searching through numerous platforms. Comet's smart researching and the ability to find cheaper prices in shopping and ticket booking are the features I personally find most useful in my day-to-day work, making my tasks easier and more efficient. Comet excels in web browser functionalities, particularly as an AI web browser. As an AI tech lead, I have experienced positive impacts from Comet in my organization by facilitating many client researches related to LLM, AI, and agentic automations. Comet behaves effectively in researching different platforms such as LinkedIn, Kaggle, Indeed, Naukri.com, and even other tools such as Malt for identifying potential clients suitable for our projects and tasks.
report
Use our free recommendation engine to learn which AIOps solutions are best for your needs.
886,719 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
24%
Manufacturing Company
9%
Healthcare Company
7%
Retailer
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise11
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What is your experience regarding pricing and costs for BigPanda?
The pricing of BigPanda includes considerations for pricing, licensing, and setup costs of the solution.
What needs improvement with Comet for SageMaker Partner AI Apps?
It is all about productivity; I wish Comet could be even more productive, becoming a personal agent for me, something personalized that understands my computer files. Of course, it needs to be stro...
What is your primary use case for Comet for SageMaker Partner AI Apps?
I use Comet for everything, and while I also use another browser focused on privacy, I prefer Comet because it has an assistant that is very interesting. When I open a new tab, instead of typing Go...
What is your experience regarding pricing and costs for Comet?
My experience with pricing and licensing for Comet was very straightforward. Since we purchased it through the AWS Marketplace, the subscription and billing are clear and easy to manage. Additional...
 

Comparisons

 

Also Known As

No data available
Comet for SageMaker Partner AI Apps
 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
Information Not Available
Find out what your peers are saying about BigPanda vs. Comet and other solutions. Updated: March 2026.
886,719 professionals have used our research since 2012.