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BigFix vs Qualys CyberSecurity Asset Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.1
BigFix quickly delivers ROI in security compliance, streamlines patch management, reduces errors, and cuts costs with efficiency.
Sentiment score
4.9
Qualys CyberSecurity Asset Management boosts efficiency, reduces costs, enhances security, and delivers a 95% ROI with 35% cost reduction.
By automating tasks, it significantly reduces the human resources required, leading to increased efficiency and productivity.
Senior Manager at a consultancy with 10,001+ employees
It has reduced the number of development and scripting hours along with maintenance hours.
Security Operations Manager at Solventum
Qualys CyberSecurity Asset Management saves about 20% of my time during pen testing, allowing us to complete tasks in 3.5 days instead of five.
Security Delivery Senior Analyst at Accenture
 

Customer Service

Sentiment score
7.5
BigFix support is knowledgeable but varies; improved under HCL with valued community resources and direct engineer access.
Sentiment score
7.5
Qualys CyberSecurity Asset Management's customer service is highly praised for its responsiveness, effectiveness, and swift problem resolution capabilities.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical Director at SYSTEX
Technical support from HCL is satisfactory unless there are customization requirements.
Founder Director at Techsa Services
Whenever we need any kind of support, the BigFix team is present and available.
Solution Sales Specialist at TD SYNNEX
Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues.
Senior Information Security Engineer at a consultancy with 10,001+ employees
I would rate their customer support a ten out of ten.
Information Security Lead at a consultancy with 10,001+ employees
They are effective; if I raise a ticket, they directly contact me and solve my problems, whether related to deployment or unresolved vulnerabilities.
Senior Security Consultant at CyberNxt Solutions LLP
 

Scalability Issues

Sentiment score
5.5
BigFix efficiently manages large-scale endpoints with minimal issues, praised for scalability, flexibility, and ease of setup.
Sentiment score
7.8
Qualys CyberSecurity Asset Management excels in scalability, supporting diverse environments with numerous users, networks, and large datasets efficiently.
It supports approximately two to three hundred thousand endpoints, demonstrating significant scalability capabilities.
Administrator at a tech vendor with 10,001+ employees
BigFix requires some minimum configuration requirements.
RPA Developer at Hexaware Technologies Limited
We have about 300,000 assets installed with agents worldwide.
Information Security Lead at a consultancy with 10,001+ employees
The scalability is excellent as we manage more than one hundred thousand assets, including over one hundred thousand endpoints, approximately 2,600 servers, and more than 1,200 network devices.
Cyber Security Specialist at a financial services firm with 10,001+ employees
Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.
Manager Information Security at a consultancy with 10,001+ employees
 

Stability Issues

Sentiment score
6.9
BigFix is highly reliable and stable, effectively handling tasks with minimal issues, praised for its robustness in endpoint management.
Sentiment score
7.5
Qualys CyberSecurity Asset Management is stable, highly rated, with minimal issues, and appreciated for its consistent enhancements and features.
I would rate the stability of Qualys CSAM a ten out of ten.
IT Engineer at a consultancy with 10,001+ employees
The product stability has notably declined over the last two months, and the performance to fulfill a page request is very slow compared to its previous performance.
SENIOR MANAGER, CYBERSECURITY THREAT, RISK & ARCHITECTURE at a tech vendor with 1,001-5,000 employees
Everything is smoothly managed by a different team, and our scheduled scans run without interruptions.
Senior Information Security Engineer at a consultancy with 10,001+ employees
 

Room For Improvement

BigFix requires improvements in speed, ease of use, automation, integration, pricing, and network efficiency for optimal user satisfaction.
Qualys CyberSecurity Asset Management struggles with integration, configuration flexibility, tagging accuracy, and performance issues needing improvement.
Building a management console is quick and simple, taking only one to two hours for setup.
Technical Director at SYSTEX
The problem was related to the hardware configuration and hardware specifications.
RPA Developer at Hexaware Technologies Limited
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Founder Director at Techsa Services
Features enhancing the interaction with IT or security teams should be added, such as a ticketing feature that, if an issue arises in the CSAM module, enables direct ticket creation in systems like ServiceNow.
Senior Security Consultant at CyberNxt Solutions LLP
If there's one key aspect to focus on, it's discovery—the ability to identify assets that you are not aware of, even when you can see they are present.
Information Security Engineer at a manufacturing company with 5,001-10,000 employees
I find that while information is available regarding which users have access to our servers, retrieving it often requires checking servers individually rather than obtaining a consolidated extraction when needed.
SecOps Engineer at Natixis IM
 

Setup Cost

BigFix costs $30-$80 per endpoint annually, with prices varying by modules and additional database licenses.
Qualys offers high yet flexible pricing, valued for comprehensive features and cost-effectiveness, especially when bundled with other services.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Founder Director at Techsa Services
I rate the price for BigFix as medium, neither low nor high.
Administrator at a tech vendor with 10,001+ employees
A cost-effective solution.
Senior Security Consultant at CyberNxt Solutions LLP
I believe that the stability and reliability of Qualys offer great value for the money.
Information Security Engineer at a manufacturing company with 5,001-10,000 employees
Though the solution is considered expensive, if bundled with other services such as VMDR or cloud agents, its value would significantly increase.
Information Security Lead at a consultancy with 10,001+ employees
 

Valuable Features

BigFix offers robust patch management, compliance, and integration with scanners, excelling in scalability, customizability, and multi-platform support.
Qualys CyberSecurity Asset Management enhances security with real-time visibility, integration, TruRisk scoring, and simplified asset and patch management.
Patching is the most preferable feature that users choose BigFix for, making it a very important component.
Administrator at a tech vendor with 10,001+ employees
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
Technical Director at SYSTEX
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
RPA Developer at Hexaware Technologies Limited
It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.
Information Security Lead at a consultancy with 10,001+ employees
The most valuable feature is the Management sensor, which helps identify gaps in policy agent availability, thereby improving agent utilization.
Manager Information Security at a consultancy with 10,001+ employees
It also helps detect shadow IT groups and enforce policies and compliance, ensuring that assets adhere to regulatory and internal security policies.
Works at a comms service provider with 1-10 employees
 

Categories and Ranking

BigFix
Ranking in Patch Management
7th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
100
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (21st), Unified Endpoint Management (UEM) (10th), Autonomous Endpoint Management (7th)
Qualys CyberSecurity Asset ...
Ranking in Patch Management
6th
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
35
Ranking in other categories
Vulnerability Management (9th), Cyber Asset Attack Surface Management (CAASM) (3rd), Attack Surface Management (ASM) (1st), Software Supply Chain Security (3rd)
 

Mindshare comparison

As of November 2026, in the Patch Management category, the mindshare of BigFix is 4.6%, down from 5.9% compared to the previous year. The mindshare of Qualys CyberSecurity Asset Management is 1.9%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Qualys CyberSecurity Asset Management1.9%
BigFix4.6%
Other93.5%
Patch Management
 

Featured Reviews

InderjeetSingh4 - PeerSpot reviewer
Administrator at a tech vendor with 10,001+ employees
End-to-end automation has simplified patching and software deployment across thousands of servers
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initiated through the patch policy, it appears on the console but arrives in chunks. When targeting hundreds of servers from the patch policy, the actions come in chunks such as ten out of six, ten out of nine, or ten out of fifteen. This fragmented approach creates a significant challenge for the patching team to monitor the action status. I would recommend that the development team provide a single action or one to two actions instead of multiple actions requiring individual monitoring. A broad status update could be provided to the client indicating the overall progress of the patch policy implementation rather than requiring monitoring of every individual action. This would reduce the bandwidth required by the team to track multiple actions on the console.
Omkar Vahadne - PeerSpot reviewer
Senior Software Engineer at Volkswagen Group Technology Solutions India
Centralized asset management has supported real-time risk tracking across massive inventories
Qualys CyberSecurity Asset Management is good enough to differentiate different kinds of assets, whether applications, computers, or servers. There are categories to differentiate all of them, making it easier to manage this kind of infrastructure. One thing that I particularly liked about Qualys CyberSecurity Asset Management is that it has a very broad classification of different kinds of assets, which is very helpful to manage. The ticketing functionality that it has to manage all these kinds of infrastructure makes it easier to work on different kinds of problems that these large inventories face. It is mostly scalable and quite a good option. The inventory count was really huge, and doing it manually or using other options would have been difficult. We considered ServiceNow at that time, which was a good option. However, having real-time scanning and all those things in one single solution makes Qualys always the best option. Getting different kinds of modules and inventory in one solution is good enough. TruRisk scoring was enabled, and we had integrated ServiceNow with Qualys. All findings from Qualys used to go into ServiceNow, where we had our own scoring system. For example, if an asset is critical to the organization and has a risk scoring as critical but is also exposed to the internet, we would have two different kinds of risk scores. We did not consider directly using the Qualys TruRisk score but instead used custom scores of our own, which worked well enough. I deployed a few Cloud Agents on both Linux and Windows machines for scanning purposes. It was a cloud-based SaaS solution.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
9%
Construction Company
6%
Financial Services Firm
14%
Comms Service Provider
9%
Outsourcing Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise68
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise23
 

Questions from the Community

What is your experience regarding pricing and costs for BigFix?
I rate the price for BigFix as medium, neither low nor high.
What needs improvement with BigFix?
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initiated through the patch policy, it appears on the console but arrives in chunks. W...
What is your primary use case for BigFix?
My current use case involves being one of the products and one of the clients implementing this tool.
What needs improvement with Qualys CyberSecurity Asset Management?
I think the one thing Qualys CyberSecurity Asset Management can do better is the package management and the updating process. Knowing that you can't update any of the packages until you've done the...
What is your primary use case for Qualys CyberSecurity Asset Management?
I primarily use it for a small, single-site, multi-source setup with multi-WAN inputs. I have a main fiber connection and a couple of failovers while managing different networks across different se...
 

Also Known As

Tivoli Endpoint Manager
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Information Not Available
Find out what your peers are saying about BigFix vs. Qualys CyberSecurity Asset Management and other solutions. Updated: September 2026.
920,939 professionals have used our research since 2012.