BigFix and Microsoft Defender for Business compete in the endpoint management and security solutions category. BigFix appears to have the upper hand in terms of patch management efficiency and multi-operating system support, while Microsoft Defender excels in integration within the Microsoft ecosystem and threat detection capabilities.
Features: BigFix offers comprehensive control over clients with real-time recording, extensive customization options, and effective patch management. It is praised for its scalability, reliability, and ability to manage multiple operating systems. Microsoft Defender for Business is noted for its robust integration with Microsoft products, providing predictive analysis and AI-powered threat detection, particularly beneficial for small to medium-sized businesses.
Room for Improvement: BigFix users highlight the need for enhanced web and command-line interfaces, improved API integration, and scalability, along with better documentation. It could also benefit from robust cloud management and advanced reporting capabilities. Microsoft Defender users call for improved support, enhanced DLP features, and better integration with non-Microsoft platforms, as well as more proactive measures against emerging threats and improved user interface clarity.
Ease of Deployment and Customer Service: BigFix primarily supports on-premises deployments, offering control and customization for large environments, though its customer service is seen as mixed, with reports of delays and complexities. Microsoft Defender supports hybrid cloud environments and integrates smoothly with existing Microsoft infrastructures, receiving generally responsive customer service with quicker support turnaround times.
Pricing and ROI: BigFix's pricing is considered high due to its extensive features and licensing model, but users report a quick ROI due to comprehensive reporting and patch management efficiencies. Microsoft Defender is competitively priced within the Microsoft ecosystem, offering good value for bundled services, though it can be costly for small organizations. Some users note that while it helps avoid extra costs by integrating various security capabilities, the standalone pricing might be steep for smaller organizations.
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
Microsoft Defender for Business is a new endpoint security solution that was designed especially for the small and medium-sized business (up to 300 employees). With this endpoint security solution, your company's devices are better protected from ransomware, malware, phishing, and other threats.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.